I visited this salon for the first time today, and felt very pleased with the service I received!…read moreThe staff are friendly and professional, and my hair turned out exactly how I wanted it to. I'd definitely go back.

If I could give 0 stars, I would. Eugene is a very nice person, but he totally killed my hair. I…read moredon't know if he just didn't like me or what, but I brought in a photo of a beautiful ombre/balayage (seen here: http://s1.r29static.com//bin/entry/24b/x/1689368/image.png) and he turned my hair orange. There wasn't even any blending of the top black part INTO the orange, it was just a distinct line from black to orange, leaving me with a ridiculous cap of black hair on the top and fried orange hair on the bottom. He also put in some 90s highlights at the top of my head (wish I could post the photo!) making me look like an Asian Ginger Spice. He charged me $250 for this fright show. When I went back 2 days later to complain and pointed out all the flaws (no blending/balayage/ombre AT ALL - just the stark black/orange, the color ITSELF of bright orange, the crazy highlights, the complete lack of resemblance to my reference photo. etc.) he dyed it more ashy and DID improve it a bit (though it could hardly have gotten worse!) but charged me another $200 just to fix the disgusting mess that HE'D created! Horrible experience, would never go again, and highly recommend going to ANY OTHER SALON AT ALL. I had to pay almost $500 to end up with fried hair that I don't HATE but also that looks ABSOLUTELY NOTHING like the photo I brought in (and showed him many times).

I have always gone to this salon and have been happy with my cuts each time :) the service is…read morefriendly and they usually blow dried my hair and styled it quite detailedly. Today i got my hair coloured for the first time (from black virgin hair) - an ash blonde balayage by Eugene and Min, and they did a fantastic job! Unlike the previous review, I was surprised at how similar it was to the picture i had shown them. I think i need a loyalty card because i go so often!! thank you for doing such a wonderful job :D

Really helpful staff. I went in bleary eyed and looked quite dishevelled and the assistant didn't…read morebat an eyelid. She was happy to help with my requests, answer my (stupid) questions and she even made me up with the products I was looking at buying, and ended up purchasing. Not all Meccas are created equal. And Burke Road can serve up some epic service fails, but this store left me feeling pretty ace.

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Lovely atmosphere and great service. Love to do my color all the time. Very friendly staff.read more