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Cast Water Safety Foundation

5.0 (2 reviews)

Services - Cast Water Safety Foundation

Group fitness

Community Service/Non-Profit

Virtual fitness classes

Cast Water Safety Foundation Swimming Lessons/Schools Photos

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7 months ago

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3 months ago

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Foss Swim School

Foss Swim School

(34 reviews)

Galewood

The swim teachers are good but the filter went out and they gave me a call at 4:18 when my child…read morehad class at 4:30 we were already there. So then they will give me a credit to my Foss account not even back to my cc. I didn't like the way they handled things.

I am truly sad and disappointed in our Foss experience at the Elmood Park location. When we started…read moreat Foss, the quality of instruction and kid-friendly environment made it worth the steep price. Our son loved his lessons. However, several major factors have caused us to pull our son out mid session. This year, Foss stopped offering any make up sessions. To us, this was unreasonable as the current session is 13 weeks long and the price is $30 for a half hour. Instead, Foss offers family swim as a substitute for a make-up lesson, which books out months in advance. Other swim schools offer tokens for make up sessions as inevitably, very few families are available for 13 weeks straight. We also experienced a major lack of communication with management. Nobody answers the phone. We missed a session once and when we arrived the following week, the building was closed. There was nothing on the website or any form of communication to inform us of this closure. When I called and asked why the building was closed I was told that there had been a note on the door the previous week (the week we missed.) Most unfortunately, the quality of swim instructors at Foss varies widely. Although our three teachers before this session were great, our most recent teacher wasn't in the pool when class started, had 4 year old kids sitting on the step for long periods of time, and put the kids in time out if they moved to the other end of their lane for their turn. Of course the top priority is safety, but she never showed the children what she expected of them. I'm still not sure how they were expected to get to the other side of the lane for their turn. I had to stick up for my son when the teacher put him in time out for moving down the lane. During the first class with her, my son only swam for 10 minutes total, as the kids sat on the step for the first 10 minutes, played games for 5 minutes and were sent out of the pool early. This is not acceptable when classes cost about $1 per minute. When I spoke with the manager about my concern, another mom was doing the same thing about the same teacher. Instead of listening to me, the manager said she'd call or email me the next day, but I never heard from her until I followed up a few days later. If I were the manager, I would be interested in knowing why families were ending their sessions. Overall, this lack of communication, and poor teacher experience is no longer worth the high cost (and parking nightmare.) We were hoping to keep our son (and eventually enroll our daughter) at Foss as there are few swim environments close to us that are as kid friendly. We know a lot of families at Foss who have had great experiences, but unfortunately, it was not for us.

Max Aquatics

Max Aquatics

(13 reviews)

My 3 children took swim lessons…read more Pros: the teachers and staff are all very nice and relate to kids well. They have a nice area where the kids can play/relax after class for a few minutes. They use the whole lane of the pool to teach which maximizes swim time. The teachers sometimes have them "group swim" instead of ONLY individual swim which maximizes swim time. They also are very prompt with starting and ending on time. Cons: the teachers they have are not consistent, and so they don't know your child's swim level, and the skills worked on that week is random (whatever the teacher wants to do), so there is a lack on consistency. I also wish there was an option for parents to sit inside the pool area instead of only the option to sit outside of the glass. Overall, I would go for another lesson, but wish for more consistency in skills learned each week.

Been taking my daughter to swim classes here for a couple of years. We were excited to graduate…read morefrom the baby classes, which is 30 minutes of just getting the kids used to being in water and most of the instructors we had did not seem too engaged in the class. Once we got to the 3-5 classes, the instructors were great and my kids loved it. However, we had 2 weeks in a row where, first, my 3-year-old fell in the water and was picked up by another instructor who was walking around the pool. Then the next week, during the last 5 minutes of "play time," my 4-year-old slipped off the wall and was fully submerged and flailing in the water. The teacher (who is great) was with another child. I don't know how long my daughter was under water (it felt like forever), but it was long enough for all five parents watching to bang repeatedly on the class and yell for someone's attention, since the door to the pool is locked and we couldn't get in. Finally, an instructor walking around the pool noticed and grabbed my daughter. During both incidents, the "lifeguard" did not notice either girl and made no move to help either time. After the second incident, we removed my daughter's from the class. I spoke with the manager, Jackie, who was great, discussed how there is no way that should be happening, and offered a full refund. Then she had the supervisor, Marty, call me. He made the situation much worse by repeatedly discussing how young children don't listen by the pool and it causes unsafe situations. I agreed with him, acknowledging that my 3-year-old fell in due to not listening. But my 4-year-old is very nervous by the water and tends to be a very good listener. Despite mentioning this, Marty again discussed how children don't listen and cause an unsafe situation by continually jumping in the pool on the own. Even if my daughter was not listening, there should be no reason a child is fully submerged under the water with no one (especially the lifeguard) noticing until parents finally get their attention by banging on windows and yelling. Marty made the whole experience worse by his attempts to explain why the situation occurred and helped me feel more confident in my decision to transfer the girls to the new Foss swim school (which is also much bigger and cleaner).

Cast Water Safety Foundation - swimminglessons - Updated May 2026

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