We made the difficult decision to put down our bunny. She…read morewas old and her back legs just didn't work anymore. Finding a place that sees bunnies is not easy. Oconomowoc Animal Hospital made this difficult time as special as could be. They were extremely warm, caring and kind. She went peacefully in our arms. I cannot say enough about how professionally and nicely we were treated from the front desk staff to assistants to vet. Dr. Schneider was awesome. They made this a good experience. We received this sweet memorial of our bunny's paw print and a signed card from the entire staff today. Bless them all. If you need a great veterinarian, you will not go wrong here.

Outstanding!! We have been a client for two of our wonderful rescue dogs! Zoey our present pup has…read morebeen going to Dr Miksic for five years! Dr helped us with Pearl and saw us through her years. I have been to all the veterinarians through the years! Trust me you will truly love them for their knowledge & caring!!!! The technicians are very good! The receptionists are tops!!! They help when I call and greet me with a smile and love our Zoey!!! A+

Dr Gooch and his staff have always made me and my dogs feel welcome. My Cockapoo (Wolfgang) has…read morenipped Dr Gooch twice. He still is very gentle with him and treats us both with respect. I have been a pet owner all my life and with my service in the Army, I have lived in several different places, having experienced several different Veterinarians, Dr Gooch is among the best I have encountered. I know it is hard to choose a caregiver for those special members of the family or those critters who have specific tasks and earn their keep around the homestead. Know this, Dr Gooch has extensive experience and knowledge with all kinds of animals, and he will treat you and, more importantly, your animals with kindness and care. All while making sure they are receiving the best possible treatment and you are fully informed and comfortable with his recommendations and treatment plan.

Overall, I am very disappointed with the level of care received at this clinic. I can't seem to get…read moreover the misdiagnosis for my Jade and that after changing clinics to find out that bloodwork was ran again and she ended up passing away very quickly. None of this would have come up had I not switched vets. The other issue is costs for services, we have grown broke caring for our senior pets and now that I have switched vets I am seeing a considerable difference in costs for shots, vaccinations and just in general. I do understand rates will go up, but now I see what I could have been saving these past few years. The vet techs were very compassionate and that is the positive part of my visits, overall I think there was alot of employee turnover and there are definitely some communication gaps that could be improved. The hours are not condusive to those of us that work during the day and I have found my new vet very accomodating which includes coming in on a Sunday to put our beloved Jade down for us. :(

Our small dog was in great distress and needed immediate help. Our regular vet was closing, and…read morethey recommended this location. The outcome was not what we hoped, but it was expected. They were there when we needed them. They informed us of what had happened, and how to go forward. They gave us plenty of time and kindness. I recommend Animal Urgent Care in Oconomowoc. They provided care, and although price is not an issue at a time like that, I thought the charges were reasonable.

From the owner: Privately owned, passionately focused: To provide the level of care that your pet deserves,…read morewhenever you need it.

The staff is always friendly and the care my furry family members have received has consistently…read morebeen top notch. They genuinely care about my pets and are knowledgeable.

If you value your animals life, do not go here. others and myself are determined to either get this…read moreplace shut down or at the very least, get the responsible vet fired and license revoked. their neglect, lack of intelligence and overall lack of care/concern was responsible for killing a family members puppy. When confronted, they didn't care. Did not take ownership. acted like it was no big deal. I hope they realize what a big deal it is when they are confronted with lawsuits, and state reviews. Again, highly highly suggest not bringing your animals here if you want them to live a long happy life... not 7 months.

We unfortunately had to put our beloved dog, Maya to sleep. We chose Delafield Small Animal…read moreHospital and Dr. Osgood and her staff could not have been more compassionate and caring.

When you call asking to bring your animal in.... And they say come on in and bring them in... then…read moreyou get there and they tell you it's a drop off so they can see them whenever they can through out the day.... No... I called for an appointment and they said come on in.. making me think they weren't busy and could see him right away.... So I had to park outside with my guinea pig, searching other vets to take them to....... Definitely wasn't happy extremely disappointed and they used to be my vet that I would take them when I first got them..... the doctors are always nice though, but the front desk really needs work explaining things! So Bobo will no longer be coming there. Everyone check our brook-falls! Great people, actually caring for your animals. Plus delafield Fish tank has two hugeeeeee plecostomus in a tiny tiny tank, covered in scares from getting stuck in the tank...... if they can't take care of their fish tank and the fish in them, I don't trust them with my animals!

I had an appointment scheduled with them. I'm not their client, they got me in right away. Great…read moreplace and great people

Great Clinic! The knowledge here supersedes expectation. The cost is reasonable, definitely…read morecompetitive. Everyone in todays day and age should expect that nothing is done for free, so I am unsure why there are comments on here or reviews about price when this is the most affordable clinic around. Thankful they still are!

Called about home euthanasia for my senior dog. Was told yes Dr Innis has openings tomorrow…read more(Thursday). She will be in touch shortly to confirm an appointment. Waited almost all day called again told same thing. Never got a call not even next morning. bad business practice! No feelings what people are going thru! Never again! NO STARS !!!!

The experience I had was amazing from the beginning. It's never easy to let go of your loved one…read more(my dog was my baby since I was 18) & Maryanne was there for me from the moment she answered the phone. She was reassuring & answered all of my questions instantly. She has a huge heart & I was thankful for that in my time of need. Dr. Monica showed up on time, was graceful & empathetic. She went over & beyond with paw print requests. They honestly made the experience the best it could be & I will always recommend them. Thank you both soooo much!

The dog wash area is always dirty. I have the buy six washes card so I've been here 3xs using up…read morethat punch card. Every time I have had to call the store as they do not respond to the button indicating turns on the drier. Maybe new ( untrained) staff maybe laziness. IDK. I just know I won't be using this dog wash again.

I had my dog get groomed yesterday. The lady that groomed him, Sara (or at least that was the name…read moreshe gave me and she had removed her name tag prior to pick up), was not very professional about issues she ran into during the appointment. She suggested I hire a private groomer for his next haircut; however, psp is a private company (public being run by the government) that offers grooming services. I have no problem taking my business back to PetSmart next time as we have had zero issues with my dog with their groomers. I would be worth while for management to investigate the number of complaints that come from this groom and consider if the way she treats the animals that incites stress in the dogs. I will not be conducting any future business with this location.

Went in late last night with my senior dog who was showing health concerns and ended up choosing to…read morerelieve her suffering and give her a peaceful goodbye. The team made this end of life journey very comfortable for both my dog and I. Gave me all the time and answers I needed during my last few hours with my pup. They made a difficult night easier than expected. Very peaceful. Thank you for your care

I can not compliment this place enough! They helped me at different times with all three of my…read moredogs. Everyone there makes you feel cared for and are just so sweet. So thankful for them. If you ever have an emergency these people are AMAZING