On a 14 hour road trip our Chevy Cruz broke down in Valdosta and we barely made it to Prince…read moreChevrolet at 11 a.m. on a Friday. The service team immediately took our car in to investigate. Tim Wauhop was exceptional and kept us updated as they determined the coil pack had to be replaced. They had a busy day with non-stop customers but still had our car repaired In 3 hours and we were on our way! What a blessing in a distressing situation. These guys rock!

Purchased a $63,000 Silverado 2022. Don't expect any post sale relationship with the dealership or…read morethe sales person. And don't expect good customer service at service department either!

We were pulling our 40 foot fifth wheel rv down I 10 when our truck needed immediate service of the…read moreDEF system. We headed here bc we had to be in south Florida fast for work. A+ for service ! They took care of us y'all ! They had our Ram 3500 up on the lift within 30 minutes after they let us drop our rig in their empty lot. Had the part in stock ! Same day service ! Thank you very much !!!!

I got a car from these lovely folks last year, and they were great. Loved my car but decided to get…read moresomething newer, since I drive a LOT to get back and forth. I went last week to look at a Jeep. Talked to a couple of sales guys, but since I bought my last car from Brian, he decided he'd help me out again. I cannot say enough good about these guys. I drove off the lot in a brand new Jeep Renegade and I absolutely love it. The service is top notch, I mean it when I say they go above and beyond. I swear they bent over backwards to get me in that Jeep. I was upside down in my old car, but they were still able to get me in a price range that didn't make me cringe...too much (I'm cheap). All jokes aside, I've gotten vehicles from other places in the past, but can assure you that I will never again get a vehicle unless it comes from a Cass Burch lot. I swear to you that it's like dealing with your family, and not the family that you have to "tolerate for a few hours at thanksgiving". If you want amazing customer service, this is the place for you. If you want a car buying experience to put a smile on your face then you need to go to Quitman. Hands down the best car lot you will ever use.

nothing but goods things to say about CB. chevy Colorado has become my all time favorite go-to…read morevehicle. service dept. is outstanding. courteous, professional people. it's nice to walk in to a dealership where everyone has a smile on their face. would recommend CB every day of the week and twice on Sunday.

I had an absolute nightmare of an experience. I would implore everyone to read this post before…read moremaking a decision to bring their vehicle here. I took my car there on 03 Sep 2024 for a "studder" when accelerating and had a missfire p0306 code. They couldn't duplicate a problem, on the drive home from picking it up it did it again. Had the tech drive with me, he said it was the torque converter. Days later they diagnosed it as bad lifters and said it was a 3 day job. 2 weeks go by waiting for parts and I have to call to get any updates. Now they stated that there were customers in front of me and id have to wait. I had to call again and again for weeks for them to give me any updates. The car didn't get done till 17 Oct 2024, over a MONTH for a 3 day job. Then they said my battery didn't die but had a bad cell. I.e. someone probably shorted it out, and a new OEM one was $498!! I refused to pay for the most expensive battery in history and for something that broke while in their care. They said the battery is over $320 (so that $180 for a 5 min job to loosen 2 bolts). They settled on me paying 1/2 of a new battery, totaling $100 (that means the battery is actually $200).I went there the next day, fri Oct 18. When I got there, I sat across from Cara at her desk while I waited to pay my $100. Cara(the service manager) made a big deal about how much computer work it took to bring the battery price, and then at the end mockingly said as she was typing the price into the computer: "ok your price, $100, our price that were paying $221". I stayed silent, paid and left. Come to find out that they put in an AC Delco battery from an autoparts store! Then the car the whole drive home made a rubbing noise while turning, and it would get better as the car warmed up. My wife brought it back and the mechanic said it was just a inner fender well that was rubbing, which didn't make sense on why it would go away as the car warmed up, but they "fixed" it and sent her on her way. But before I can bring it back in, while waiting on a red light, the engine violently missfired, shook and shut off. I paid for a tow yet again and they said they messed up putting the engine back together from the original job! The car was done 31 Oct 2024, 58 days later! I asked about the rubbing noise and they said they couldn't duplicate it. The rubbing progressively got worse so I brought it back in a 3rd time. They then diagnosed it as a bad differential. On 08 Nov 2024 they fixed it and I finally picked the car up after over 2 MONTHS LATER!! But long and behold the rubbing noise is less but still obviously present, so it is not fixed. I didn't get a rental car until over 30 days in and I had to demand one, it was not offered. We were not allowed to get a comparable size vehicle which led to us canceling a family vacation. I ended up missing multiple days of work to continuously pick up and drop off the car that cost me over $200 in tow fees. This has been the worst automotive experience I've had in my life, and I will never bring my car back there. Please reply or reach out anyway possible and I will be more than happy to answer any questions.

While traveling to FL from the Atlanta area, we had a malfunction of our 2023 Highlander A/C,…read morenoticing that it was not cooling. When my husband called and was connected with the service department, he asked the receptionist for an appointment to come in the same day within two hours when we would be arriving in Valdosta. She ended up kindly giving us a time to come in and told us to ask for our service rep Antonio. When we pulled up there were a few cars in the check in queue as it was a busy day at the dealer. After about 15 minutes, Antonio got us checked in. Before an hour passed, Antonio came to us in the waiting area to inform us that the problem had been identified by the service tech as an object from the road having made a hole in the AC condenser... not good news, fortunately thanks to Antonio and team... this will be fix by Friday hopefully by mid day...And one observation, there are a lot of employees at this dealer in some areas seemingly hanging around not doing anything. Is there possibility some connection between this and the two star rating? My husband and I spent the first fifteen minutes looking closely at a brand new 2025 4Runner Limited, sitting in it, looking at the sticker and not one sales representative ever approached us even to say hello or how we were doing. Things that make you go hmmm. This a high 3.75 rating for customer service.

Not a fan of Joe Anderson. This guy has a horrible attitude, made me uncomfortable the second I sat…read moredown with him. Why would I give commission to someone that's being rude to me? Bring your business over to Prince Chevrolet instead. They're all very nice and will give you the best deal they can.

Cannot beat the service I received today!!! Start to finish was seamless. I was never pressured to…read morepurchase something I didn't want, and I was treated great by everyone. I met the owner, he was great. I won't hesitate to purchase my next vehicle here! Thank you,Landon!!

I really liked the people at O'Steen . I felt they were very fair and honest to deal with . I had a…read morevery informative sales guy (Jeremy ) and also Wes was helpful as well . The sales manager JR was upfront and personable .i would not hesitate to drive up again to Valdosta.

Service only. We were traveling from Chicago to Florida with stopover in Valdosta…read more We need oil change, called dealer and they said 60-90 minutes . I was in and out on time , they even rotated tires and washed car. Even better there was No Charge since first service covered by Honda . I assumed you had to go back to original dealer, you do not . Nice waiting area also where you can work grab coffee.

Parts dept and service dept have the rudest people ever! As…read morea business customer service is important in every dept, and it has turned me away from ever wanting to purchase a car there

i bought a 2008 Scion TC from Michael and Ray. After dealing with shady/rude car dealers for the…read morepast three months, Michael and his father were a breath of fresh air. They let my mother and I drive the car to my dad so he could check it out and then to my mechanic to have it fully checked once we ran the numbers and I decided I wanted it as long as it checked out by my mechanic. The car has a few minor cosmetic issues (small scratches in the paint) that are to be expected. The trunk latch cover had dry rotted (it's plastic and this is a common issue), Michael found us a replacement quickly and offered to have it painted as well for way cheaper than Toyota charges for just the piece. The car came with 4 brand new tires, unfortunately the previous owner had straddled a curb or something causing damage to the interior of the rim--which was causing the tire to bubble. (My mechanic found it after he lifted the car to check the bearings.) Michael and his father took off the price of a new rim and tire so we could replace them. They also gave me a very fair price for my trade. Michael, Ray, and I'm sure the others that work at Auto Showcase are amazing and honest people-- they made buying this car quick and easy...they even stayed late so we could get it all done. I highly recommend them to everyone, hands down the best car looking/buying experience I and my family has had.

Just bought a 2001 CRV. Overall had a great experience and they were easy to work with. Tre…read moreSwatts answered all of our questions and did not play any games. I was nervous about not going to one of the 'big name' dealerships in the area but after this experience, I would definitely go back to Auto Showcase if I need another car.

I told this dealership I was out of town and that my wife would make a 3 hour drive the following…read moreday to look at a truck. The next day, as my wife was pulling in, the truck we were looking at was being parked by another couple interested as well. There was also another interested customer earlier that day, apparently waited to hit the bank to buy the truck. Albany Quality Cars had told both parties they had to wait on my wife to make a decision. In short, this dealership has integrity and morals that I can't say I have seen in all my car buying years. It was very admirable. I did not get a chance to meet them in person, but they were the nicest people over the phone and so helpful. My wife enjoyed her experience so much she wants to buy our next car from them in the near future! WE LOVE THE TRUCK!

I recently purchased a vehicle from Albany Quality Cars, and found the experience to be quite…read morestraight forward and easy. They treated me very well, were knowledgeable about the vehicle and I found good value in the price, a very pleasant experience. I would do business with these fellows again, without a second thought.