Every individual I've worked with has been exceptional in their customer service & knowledge…read more As a retired member of the Federal Deposit Insurance Corporation (FDIC), I was accustomed to individuals being exceptional in their customer service and knowledge. Every member of this Sherman bank would be an asset to the FDIC.

My elderly mother banks with First United, and I took her to the bank. The employee who helped my…read moremother was really nice to her. The service my mother received their was very good.

"Professional team, quick service, and a welcoming environment. Highly recommend this branch!"read more

Never have had a problem and have been here for years No,…read moreif you need customer service on the phone, expect for a long wait.

I switched to Denise about 20 years ago and she provides insurance on my business and personal…read more She always has my best interest in mind and gives good advice. Everybody there always seem to be knowledgeable and they are so courteous I cant imagine why anyone would say bad things about them.

They were great at first , not so much now. Not only did they send me a notice of non-renewal but…read morethe accidents listed on the reasons why they arent renewing my insurance, those are correct but while searching for other auto insurance, she pinned an accident that involved only my daughter, on my husbands driving record so now the quotes we are getting are through the roof. Watch out for these people. Also when my accident happened they NEVER placed a call to me about claim, rental, nothing. To be abreast on the situation i had to call them everytime and it took all of 6 weeks for them to wrap it up. You do not get what you pay for with these people. # angry

Just switched to this group... so far so good. Good follow-up and service so far…read more I'll update again later.

I'm really torn in my review! Have had Allstate for 34 years or more. David has always been…read morehelpful in the past but this year I have been disappointed in their customer service, determination to complete the task at hand and take responsibility for lack of concern. He is just a sales agent he told me, not an adjuster or an advisor for Allstate and that he can not help us with an ongoing claim of over 5 months. He can't even make a phone to Crash Champions who is their top go to service business. Vehicle has been at the shop since Feb 7,2024- today July 26,2024 still there. Story changes every week on what's going on :(. Can't get this resolved and he just hung us out to dry :(. I have left Allstate for me but, I have paid full coverage for a vehicle that's been in the shop almost 6 months . Crazy! Please make sure you research their process because you will be left out in the cold!

These are great folks! They have all of the big bank features, but the small bank feel so that you…read moreare more than just a number...They have serviced our small business for over 5 years and I am very pleased with them and highly recommend them.

I received a check from my title company on the sale of my house that was from this bank. I took it…read moreto the bank to cash it and they wouldn't since I didn't have an account there! I shouldn't have to have an account at the bank the check was written off of! This is unacceptable and makes the cashless society even more real! Don't bank here!

Always friendly, always helpful. I'm in and out in a flash and will stick with coming to these guys…read moregot a long time.

Inquired to insure my car by phone, accordingly I visited office to finalize policy, to find out…read moreaccording to one red headed man attendant, I can't obtain new policy because I have insurance on my other car with other insurance company. I was practically kicked out of the premises, by the red headed man, saying they cant insure me, and better I go somewhere else.

Great customer service . Drive thru and lobby both take care of your banking needs . The online…read morebanking is always accessible . Highly recommend this bank .

I have only used this bank twice and both times I had been rude to and customer service is…read moreTERRIBLE!! You'd be better off keeping your savings in a coffee can than you would to do business with this excuse of a bank. If I could give 0 stars I'd do it in a flash! Two thumbs down!!

I know for my family things like insurance policies, registrations, and utility comparisons are all…read morezero percent fun and feel like a major time suck. Diana Baeza Salas with Diana Salas Agency-Farmers Insurance Group and Farmers Insurance- Diana Salas Agency, Denison Location made my life and our home owners insurance and car insurance policies a breeze. She created our quote and enacted our policy in hours. She made it so easy for me I was able to give her all our information over the phone and email. Diana's attention to detail and getting our family every possible discount that applied to us made me so happy. If you are wondering how your rates compare or interested in going a new route with your provider, I would hands down give her a call! Her agency is a pillar of her community with outreach, volunteering, and supporting initiatives that benefit underserved communities and our youth. Know that when you choose her and Farmers, you're choosing to make a difference! Thank you you for all your help and attention, yesterday! Happy to start the new year with Farmers