Peter and his team made an absolutely perfect engagement ring and we couldn't be happier with it…read more The entire experience was comfortable and flexible and as someone who knew nothing about the process I'm so glad I was directed here. I cannot recommend Goldtinker highly enough!

I love Poor Cat Designs and my other half orders them from this jeweler for special occasions. I…read morewish St. Louis had a jeweler who carried Poor Cat, but we don't. That may be a good thing for our budget, because we'd be buying more. When we call, the staff is very helpful and give excellent customer service. If you do not know about Poor Cat, do a search for them and see the great sterling silver they offer. Celeb's like Bon Jovi and Brian Williams are big fans of Poor Cat.

DO NOT GO HERE! This is a VERY untrustworthy business and deserve NO stars. I was very much…read morecheated by Renae and like another reviewer, refuses to give a receipt or itemized list of your sale (which is required law). Words of advice: Check current gold/silver prices before going in. Insist she show you their current price list which is in the back of store and unable to be seen. Insist she weigh your items in FRONT of you as she does it off to the side. She brags how they have been in business 30 years. It's 30 years of getting away with scamming people is all she should be proud of. Get two or three other estimates before you go here. She also likes to insult and disrespect other jewelers (Earth Treasures, etc.) when she is the worst one. Unfortunately it was my first time selling jewelry and it was a terrible experience.

I thought about this long and hard about giving a review. I…read morecame to the conclusion that no one else should go through the 3 day total ordeal I went through. Initially, I visited Mikes We Got Gold establishment to cash in sterling silver and various karats of gold (10k, 14k and 18k) from my mother and Aunt who recently passed away and jewelry I haven't worn in years. Rinat, the owners wife weighed all the items and gave me a total flat price of $4900. Since she didn't reveal the break down, I asked her specifically how many total grams/pennyweight for each type of gold/silver which included separating my aunts jewelry from me and my moms. Not only did she not show me the weight on the scale of each of the items, after handing me $4900 she did not give me a detailed receipt of how many grams, how much scrap she's paying per gram/pennyweight and the total price. Thank goodness prior to leaving, I was smart enough to asked her for the amount of the jewelry that I sold for scrap because it turns out that at that point ultimately she shorted me @$700+ . (This is after I returned after an hour of the transaction). Thank goodness I did my research and determined that days scrap prices prior to the visit. Upon that return, she insisted her numbers were right and she checked 3 times. I then insisted she needs to look at her numbers given after my inquiry, which I wrote down on a scrap piece of paper and ultimately she paid me the $700+ difference. Later that day, I went home and I added up all the sterling silver totals, all the different types of gold and noticed that the 18 karat gold bracelet was not included in the price. I approached her again via phone and asked her about the fair market value for the silver and informed her that the 18 karat gold was not included in the price. Throughout this whole process, I initiated all the contact. Ultimately the initial $4900 when everything was said and done 2 days later was now over $6500. At each encounter, she gave me a myriad of excuses as to why she miscalculated. She was singing a different tune from our initial visit when she indicated she's been doing this for 13 years and she knows the business well. I was very disturbed that there was a $1600+ difference and finally two days after the initial contact she gave me a receipt with the breakdown and the additional $$ which included the error difference. During those days , I was mourning and was distraught with the passing of my mother and my aunt a few months apart and on top of it to be shorted $1600+! I still question in my head if the weight she gave me was an accurate number-since she weighed everything out of sight- but now there's nothing I can do about it. I'm hoping everyone (clients and owners) learn from this experience. No one should be shorted money they're entitled to!

The owner, Charlie was professional and courteous. He has a large selection, and has been in…read morebusiness for several decades. I enjoyed my visit and had a great conversation over a cup of coffee. Thank you. -r

Called to see if they could cut a rubber watch strap, asked for me to stop by so he could take a…read morelook. Walked out with a watch that fits perfectly. The owner, Charlie, is super nice, would definitely recommend Freehold Jewelers.

I've purchased several items from Giorgio's.. the owner Bill and his staff are so knowledgeable and…read moreaccommodating... simply the best. The quality is always exquisite. Truly appreciate how they treat their customers. Highly recommend!

Simply... fantastic. It is obvious that the owners and employees understand true value of customers…read moreloyalty. Victor was superb. I overheard the other young lady serving a customer over the phone assuring them that they'll be waiting for them as she made them comfortable about the product they'd previously ordered. We felt the prices were fair considering the high quality options. I loved that they helped us insure our rings as they guided us to future changes if we needed. I'm happy and the wife is happy. We'll be back for a watch, they get some nice items. Thank you!

Owners are very friendly and the service was very excellent!! They helped me with everything I…read moreneeded, I would 100% come here again

I started going here to get watch batteries and links adjusted, which a lady politely helped me…read morewith. This time I brought in an antique ring that only needed one stone reset. The owner/jeweler put it into an ultrasonic bath which is a bath machine for jewelry that uses high-frequency vibrations in liquid to shake dirt loose, but it can also shake stones out of older, fragile settings. So more stones fell out after doing this. I was then told to pay for reseating all three, even though only one was missing when I dropped it off. Polishing was also started without my consent. When I questioned why an ultrasonic was used on such an old piece, the owner told me I "don't know s**t" and brushed the ring off saying it was probably made in Asia. The whole experience was strange and disappointing with hidden charges, and unprofessional conduct. It is unfortunate since I had very great service with the lady previously who always helped me with my watches, but after this unpleasant experience, I will not be returning.

Wow! I only needed a watch battery and it was done quickly. I didn't have any cash with me and they…read moresaid just come back when I can to pay for the battery. This reminds me of service I once enjoyed with a local business. I did stop in and pay for the battery and will do all my jewelry shopping locally here from now on. Their service is friendly and knowledgeable. Prices are reasonable too. Thank You

Great selection, very friendly staff, very nice ambiance, experienced sales associates, personable…read moreexperience.

Today, I had one of the worst customer service experiences of my life at the Tiffany & Co. in Red…read moreBank. I went in to exchange an online gift and asked if the remaining balance could be returned to the original purchaser's card. The person who helped me, Nadine, initially told me this was possible. However, when we got to the actual exchange, she changed her story and said it couldn't be done. She also falsely claimed that it was the 30th day and my final opportunity to make the exchange which was not true. I had a valid receipt and was still well within the return window. Despite that, Nadine gave me no alternative solutions for how the exchange could be processed properly. Instead, I was issued a Tiffany gift card. When I asked to cancel or reverse the exchange, I was told it couldn't be undone. I also spoke with the manager, who offered no help. After leaving the store, I called Tiffany & Co. customer service, and without any issue, they told me the remaining balance would be refunded to the original purchaser's card and the gift card would be canceled. So why did I have to go through all of that at the Red Bank location? I walked in expecting a quick, respectful experience and left feeling misled, disrespected, and frustrated. Tiffany & Co. is supposed to be known for excellent customer service but unfortunately, this location does not live up to that reputation at all. It's clear the workers at this location are more interested in commission based sales than in genuinely helping customers. If you're making a return or exchange, don't expect to be treated with respect here. I absolutely do not recommend the Red Bank location to anyone.

Claim to be Authorized Dealers selling new TISSOT watches, sold me what appears to be a returned…read moreand defective product arrived without manual nor product registration card. Received an email from them requesting a photo of what I received and they responded stating "the warehouse will look into this" I will be contacting TISSOT directly over this issue.

Friends and family: in need of jewelry for that special someone? Maybe a graduation gift?…read moreValentines Day. Then Visit Ashford and Grace on route 34 in colts neck. Unbelievable! This store is so inviting, A jewelry store like non other. The best selection, great prices, the upmost personal customer service!! This Jewelry store is unmatched in quality and service to all the jewelers around. A must go to and see. Went in with my 13 year old daughter, they treated us both with respect, took the time to show us pieces for graduation that were appropriate for her. Cant say enough good things about this store A+ from the moment you walk in