I've been a very, very regular customer here, getting many two-week loans over the past three years. The employees all know me when I walk in the door, and they're friendly and efficient, with convenient hours. You can even get a loan without bringing in your checkbook, which is very convenient. I kept going there even after I found that another loan store is cheaper. I trusted them, and they never let me down. Until now.
Last week they changed their policies, which shouldn't be a big deal. They assured me that I could keep getting two-week loans even though I get paid weekly. So I got a loan, thinking it was for two weeks. Now I find out it was for only one week, at the same price -- $27 to borrow $150 for one week. Same price, half the time. They said I wasn't eligible for a two-week loan last week because I came in on Friday, the day after my payday. OK, that makes sense. But they would gladly give me a two-week loan today, which also is Friday and also is the day after payday. In other words, I could get a two-week loan this Friday but not last Friday, even though both days were the day after payday.
It's my fault for not reading the contract carefully before signing it. What they did was completely legal, but it completely destroyed my trust in them. After giving them thousands of dollars of business, this $13.50 has cost them a loyal customer. If you get a loan here, you'll probably get great service, but read the contract very carefully before signing it. Check the due date on your calendar to make sure you're getting the loan you want. read more