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    Casey's

    2.3 (3 reviews)
    Open 5:00 am - 11:00 pm

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    8 months ago

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    2 years ago

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    Subway

    Subway

    (6 reviews)

    $

    In the past, the folks at this location have been very friendly. I stopped around 1pm today, and…read morethe two people on staff were busy (that's fine). But if you are going to stare at the guy who is patiently waiting, you could at least acknowledge my presence. I had to ask for my preferred cheese twice. The wrong stuff was tossed to the side kind of huffy like. Really? On the road later I discovered No Napkins. Do Better.

    I live right across the street from this franchise, have been for over five years now, and I've…read morevisited this location a total of six times. Why only six? Because from my first visit I've never received the type of service and hospitality most would expect from Subway, the type of service and hospitality that Subway expects from it's Sandwich Artists. I've been yelled at, I've been ignored, I've been encouraged to use the drive-thru rather than walk in (by the same SA that yelled at me, the one I sent a complaint to Subway about), and have generally been treated like a second-class bothersome customer since my complaint to Subway Corp. about being yelled at. Day-before-yesterday was the last straw though. I tried to order online at about 7:45PM, it wouldn't take my order. I walked across the street, was the only person waiting to order (just one other couple in the store eating), and was, again, ignored . I had to instigate the order (the two SA's actually stood there and wouldn't even look me in the eyes until I spoke up). The only thing I was asked was what kind of bread and cheese I wanted. No offer of a footlong. No offer of toasting. No offer of a meal. When I asked about the online ordering not operating the only response I got was "I don't have anything to do with that!" And, not surprisingly, no "Thank You" when I was leaving. Look, without trying to sound like a "Kevin", the type of service this franchise has to offer cannot be the same service I was trained to give when I first started my employment with Subway in the early '80's, nor the type of training I provided in my years of managing Subway franchises.

    Casey's - pizza - Updated May 2026

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