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Casey's

3.5 (2 reviews)
Closed • 5:00 am - 10:00 pm

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6 years ago

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4 years ago

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Zack's Place - Menu front

Zack's Place

2.3(6 reviews)
24.4 mi

Our family has eaten at this restaurant numerous times. We have never had any issues, but…read moreunfortunately tonight was not the case. The food and service were good. The issue we had was the shock of the cost of the meal. We had 5 people in our party. We ordered a small cheese pizza and 4 sandwiches. The menu price for a sandwich was 7.95 which came with chips and a pickle. Each of the sandwich orders wanted a salad as a substitute for the chips. The waitress even clarified that we did not want the chips. It was a substitution. The waitress made no mention of an up charge for this substitution. Yes....the menu states there is a 3.75 charge for a salad with a dinner but no mention of a charge for a substitution. As I am paying, the waitress figures the sandwiches to be 9.75 instead of 7.95 and then charges 3.75 for each substituted salad. I paid the prices as stated by the waitress but after walking out the door, I felt uneasy about the amount I had just paid, so I go back into the restaurant for clarification. I ask the waitress to see a menu. I show her what the menu price shows. Her response is that the new menus with new pricing aren't available. There is no mention that prices have changed... on the current menu, on a sign, or even at the cash register. Additionally there is not a note about the up charge on the salads as a substitution. I had to ask the waitress to refigure the bill because even using the wrong prices, the amount she told me and the prices were not adding up. I also had to ask the waitress two different times to return my debit card to me. I post this review so that people will know that the prices that are listed on the menu are not indicative of the actual price and apparently this lack of correct menu pricing is an acceptable practice by this business so beware of incorrect pricing and hidden costs if you choose to eat at this establishment. Be sure to ask questions when ordering or be shocked when paying. A restaurant should honor the price as listed on the menu especially when there are not any written or verbal notes about price changes or up charges.

$40.00 for two pizzas is way too much. My kids like…read moreGenos more anyway. I can drive there bring it home. And it is still cheaper for us. I'm sorry. But just the truth.

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Zack's Place
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Casey's - servicestations - Updated July 2026

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