Booked 2 night stay here in the main lodge (Thursday and Friday night) for a skiing trip to Lutsen. About 10-14 min drive to hill. Came in late (9:45pm and our keys and check in info was left on counter. Very simple check in process. First floor has 2 large common/family rooms with couches, chairs, fire place, grand piano, check in deck, small gift shop (sweaters, shirts, stickers). Basement has ice maker, microwave, pizza oven, ping pong table and board games. Rooms are smaller but just enough space. No hair dryer. Room was very warm and couldn't get to cool it down. Very old wooden windows so couldn't open them to cool room off, but room has potable fan which helped and for those of us who are fan sleepers. Room has a tub if you need to soak after skiing or to warm up. No elevator but front had ramp and there are 2 1st floor rooms. Walking distance to Casecade bar and restaurant. read more

Cascade Vacation Rentals - First floor common area - Vacation Rentals Near Me - Lutsen, Minnesota

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Regarding the home, we rented over New Years'. "Seacliff" is perhaps the most beautiful home on the North Shore of Lake Superior. To our family, it was a dream. The property sits on a rugged shoreline. Views from all of the home's windows expose the power and uncontrolled splendor of Lake Superiors waves. It was this scene we longed to experience, especially in a cold winter setting. The stone fireplace is massive. The kitchen is a foodie delight with amazing space and a complete set up for some fancy candlelight dinners. Our children were simply blown away by the elegance of the massive Master Suite that includes a large jet tub and steam shower. This home, as elegant as it is, allows pets. It is so dog-friendly, that when I opened the linen closet there were special towels for your pup and guest water dishes. We spent a great deal of time walking along the road Sea Cliff rests on. The road is a quiet and secluded area where 5 whitetail deer romped and played and must have been used to people since they walked along the road and also up the driveway visiting both the front and back yard at Sea Cliff and next door at Shore Cliff every day of our stay. Lutsen Mountain Ski area is a hop skip from Sea Cliff and was simply stunning from up top. I cannot really put int my own words what our experience was like. I borrowed some from C.S. Lewis, "It was when I was happiest that I longed most...The sweetest thing in all my life has been the longing...to find the place where all the beauty came from." read more

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The helpfulness of the company has improved from my first review. Tami was very accomodating and so were the staff that brought us things to help make our stay more accommodating. They were very responsive. One thing to consider though is the difference between the pictures of the home and what that means when you actually get there. The home we stayed in had a glorious view and much to recommend it. However furniture was very old, not very clean, nor was the carpeting. The sofa bed in the office was unusable in its natural state and so was the rollaway. There was a squirrel in the ceiling in the downstairs room....fortunately, he departed on his own. You can ask lots of questions ahead of time, but I wonder if they actually publish negative reviews as they do on VRBO. You get a better idea of what things are really like from those reviews which in the end make clients happier, and the owners more responsive, if they want to rent. I also think that getting rid of the garbage is really a burden especially for a large group. The local dump was closed on the weekend and we had to drive 35 miles to Lutsen and back. For a 200 cleaning fee, I suggest that they rethink this policy. read more

Feces and filth. No comment after calling and emailing photos of the dirty kitchen, the feces-laden bathroom we cleaned personally, the sticky old carpet and the duct taped windows. We also personally cleaned a dirty kitchen floor (filthy wipes after two feet, we used 7 wipes), a human excrement filled bathroom floor, a disgusting poop stain around the plunger on another floor, and filth and flies everywhere. I have photos of a poop stained rag, the plunger, and the human poop/excrement on a sponge. read more

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This review is for Cliff Point in Two Harbors rented through Cascade Rentals. It's a copy of the email we sent them: Great things we liked: yard for the dog, wifi that worked, comfortable beds and updated bathrooms were a plus (although we could barely turn in the showers they were so tiny). No dog smell in the home and the family room rug didn't stink like dog pee which was a plus. Things that were frustrating: - Attached are 4 pictures of the pans at the home. A lot were not usable based on the rust, scratches into the pan and coated on grime. The cookware in the home needs to be gone through and a lot tossed, purchased so they are usable for the next guests. - The wifi only extended to the home - if we went out onto the deck and sat at the table it didn't work - would be nice to have an extender in the home that we could use it outside. - There were several lights that we couldn't turn on - many burnt out light bulbs throughout the home. A check on this so the home is well lit inside would be helpful. - The kitchen faucet / sprayer needs to be replaced. The faucet was leaking and difficult to turn on/off causing the water to drip constantly. The sprayer wouldn't shut off for us for quite some time and we finally got it to stop spraying. Both need to be changed out. - There is some ratty carpet on the deck and the cushions on the deck are torn - easy to fix / replace these items as it makes the home seem dingy and cheap. We ended up cleaning the deck as it was full of dog hair and the entire railing, windows were covered in spider webs. The outside of the home isn't tended to at all. - Most throw blankets had holes, tears on them and smelled. We ended up washing a few but most need to be replaced as they are gross and worn out. We are surprised for how much money the rentals cost that it isn't kept up and nicer for the renters. Simple fixes stated above would be helpful to ensure guests return and they get the value that they pay for. Hopefully this helps the owners and next renters. read more

My transaction went smoothly. I picked 3 stars because it was fine and I have nothing to compare the service to. I will say that charging by the hour for a later check-out is a bit much. I'm slow to rise in the morning and it takes a while to do the clean-up, as well as having breakfast, so the last thing I need is to worry about possible extra charges because I'm taking a couple of more hours. read more

Properties are amazing. The folks at Cascade helped with all questions before,during & after a week stay at a cabin I rented on the North shore. Will definitely be renting from them again. read more

Cascade had the worst customer service I have ever experienced. If the managing were better, then this setting on Lake Superior would be ideal. My reservation agent Tami promised something, revealed that a person from another country was the one who made the mistake, and then Sarena the manager took over with the rudest tone I've ever heard, and no apology for making mistakes. They'd sent a confirmation by email with dates that ended up being revoked...'Oh, the person who sent that to you was in training. We set a date like that for our own purposes, you were not supposed to receive it.' So I lost my deposit, lost the unit I rented, was given a choice of a more remote units and a set of dates before June 15 or after October 9 (I could no longer use the dates during summer vacation.) Wow. Jaye was great when we found that our kitchen drain was not hooked up upon our Friday night check in(Not sure how they cleaned it, since water would have poured onto the floor like it did for us.) Kevin in operations was also nice, as he drove from a distance to say that all the wrong parts were used under the sink. We were able to start cooking dinner at 8 pm, which was tough since there was a toddler involved. Unprofessional internal practices, misrepresentation and rude rude rude management. I should have read these reviews. I am in agreement with, 'There is absolutely NO flexibility, honesty or integrity. 'All they are looking out for are themselves and to line their pockets with (your) money.' Choose a family run operation, or anyone but CVR. (You're bringing your own sheetes, towels, blankets and kitchen linens anyway... rather not give these people your money, just because Lake Superior is beautiful.) Have a great vacation... book with someone else. read more

Nordkapp was fantastic, everything as expected. well equipped kitchen, and bathroom. They had extra toilet paper, paper towels, garbage bags etc. The wood burning stove was wonderful. Lots of puzzles and games even coloring stuff for a cool and rainy couple days. I didn't have any issues with the booking and or once we arrived so never had to call customer service. The hot water heater was seamed small so if you fillled the tub you would want to wait a bit for others to shower. Sauna was great and everyone got a chance to use it. TV and internet worked well. The view was great nice chairs on both decks. Close location to nice trails and coffee. We rented the cabin as a low key couple days to hang with the family. The lower step on the ladder to the loft seemed a bit broken but was weight bearing for the loft users, ages 15 and 4. We did bring our own linens but found it nice to have our own blankets. Check in and check out times were great for us and the process was seamless. Would return and recommend to others. Nordkapp was cozy with great views. read more

I would not recommend this company. They we're not transparent with info. There was a massive road construction project going on 100 feet from our rental with loud noise starting at 7am. The bathtub did not drain. We were required to take all our trash to a place 20 miles away or face a fine. Not fun driving with a bag of trash in our car. They could have a trash receptacle outside, so that seems quite cheap on their part. Their info on the cottage was deceiving. read more

This bungalow was cutely decorated and well supplied, and location was convenient. However, we had to bring our own sheets, towels, and dish towels. It was a safety hazard not having any bath mat or rug for the tile floor in the bathroom, especially since we had to step out of a tub. read more

Love where it's located, 5mins drive to everywhere we wanted to go to. The house is cozy and had all the essentials. However the bathroom door wasn't locking, sliding door was also hard to lock(very sticky) and dining table was very wobbly. Needs some work, also didn't really like the trash policy. We had to drive 20mins to cascade office location to drop off the trash. Also the direction to the trash bin isn't helpful. It didn't make sense that the housekeeper comes to clean the house after you leave but can't take the trash. read more

Love, Love, Love using Cascade Vacation Rentals. They have a TON of selections up the North Shore. You can be on Lake Superior, at Lutsen, in Grand Marais, on an inland lake. You can find large homes, condos, cabins, off the grid properties that fit any sized group. No need to look anywhere else they have it all! Easy check in instructions! read more

There are so many great properties here for North Shore lovers. We have been renting here virtually every year since 2009. Best of all, you can get them for a price that is not much more than a hotel room in overpriced Duluth. A whole house at your disposal on Lake Superior, with the views and sounds of the water is wonderful. Our favorite houses are Seacliff and Heaven Sent. Seacliff is a single level, three bedroom home with a huge kitchen and multiple fireplaces AND a gazebo by the lake for summer use that can be slept in. Heaven Sent is further north about 20 minutes from the Canadian border and is multi level, three bedrooms also with multiple fire places. If a house is not your style, you can also rent condos in and near Grand Marais. You should know that check out times are early (10:00 am in summer season) and you must bus your own trash out of most locations. Cleaning service is not daily or at anything but arrival and departure except for an extra fee.Prices range from $125 - $350 per night. Word to the wise- stay in the $175 and up price range. We rented a small cabin once that had a rotten bed, a terrible shower, you name it. It was cheap and you sure knew it. This is a great company to work with though, nothing like it on the North Shore. Animal lovers take note, dogs are allowed in numerous locations! Please note - some of the other reviews here are for the Cascade Resort/ Lodge. Cascade Vacation Rentals is a whole another entity, and rents entire lake homes and some cabins. This review is for those, NOT the resort/ lodge. read more

The food at the restaurant was good but did not live up to expectations. The resort however was so much fun! So many fun activities that are included. We went hiking and kayaking and listened to music by the camp fires on the beach. It was an amazing trip! read more

Cascade Vacation Rentals - Nice ambionce! - Vacation Rentals Near Me - Lutsen, Minnesota

Second year with them. Love the Opel Hillside unit. Nothing fancy, very private, view of the Lake from large deck, and very comfy bed. They've clearly made some recent updates. Maybe could use a new couch that doesn't feel like you're sitting on the floor. Had a mix up with dates - MY mistake - and they were very accommodating and pleasant to deal with. I'll be back. read more

The lodge we stay in in Lutsent was so nice. Just the perfect size for my family. They had it stocked with fun games, clean linens, dishes, everything we needed, but didn't want to lug from home. This was our second time renting from Cascade rentals and we will do it again if we ever find ourselves heading back to the north shore with the family. Great price for a great stay! read more

I literally cannot say one bad thing about Cascade! Particularly Steve, who really hooked us up for our 10-year anniversary in one of the beautiful Aspenwood townhomes. We feel very blessed and thankful to be able to have spent four days there, no kids in the serene and beautiful North Shore. We completely enjoyed ourselves by relaxing, eating a bunch of really great food in the area and taking in the beautiful view every morning and night from our little balcony. Cascade vacation rentals is top-notch and if you're looking for a place to stay in northern Minnesota, I highly highly highly recommend finding one of their properties to stay at!to stay at! read more

Cascade is amazing! We have been renting from Cascade for the last 6 years and have never been disappointed. Their service is great, prices are reasonable and the best part for us is that they have pet friendly options! If you are looking for a North Shore MN vacation book with these guys read more

We stayed in Terrace Point 11a, and it was so beautiful and very peaceful! We would definitely love to go back again. The only things we had a problem with was not being able to work the thermostat correctly, and that there was no AC. But other than that we would 100% recommend and would like to go back read more

Myself and 5 of my friends made a spontaneous weekend trip up to Grand Marais and we're shocked we were able to get a cabin on such short notice. We rented Devil Track Lake Home 210, which was located on Devil Track Lake only 10 mins away from downtown Grand Marais. This location was nice and quiet yet still close to downtown. The cabin itself was in absolute magnificent condition & felt so homey. It was the perfect size for 6 of us. The whole property & house was so well kept. The kitchen also had about anything you could every need, so we didn't have to bring anything in that sense which was great. Cascade made this trip a breeze! They sent very thorough detailed emails to help with check in, tips, check out- anything we would need information on. I never felt uneasy or like I was forgetting to do something. The whole trip was a major success- Thank you Cascade! read more

This was a nice town home in the Lutsen Mountains that cost over $500 per night. Unfortunately, we had to have the repair man come a few times. We had two sinks leak, a leaky toilet, the refrigerator leaked everywhere, and an air conditioning unit that did not work and made a terrible noise. They kind of fixed some of it, but others not so much. They stated that the air conditioner could not cool down the second level without the basement being very cold. The rental company did not offer any compensation. We will not be renting from this company again. read more

We stayed in Grand Superior Lodge cabin # 502 in late February 2018. Cabin was exactly as advertised. Very comfortable, cozy, nice layout. Kitchen was fully equipped (coffee maker, microwave, toaster, dishwasher, full complement of dishes, cutlery, pots and pans, other cooking and baking tools. In-floor radiant heating was outstanding. The lighting is a bit dim (low-watt LEDs) but plentiful and a few fixtures are dimmable. IF you want to have bright light for a detail-oriented project, consider bringing a small table or desk lamp with you. Once we got used to the lower light levels, we found it warm and romantic, but we don't have super-bright lights in our own house, so it wasn't a problem for us. TV watchers may be disappointed with the limited number of stations available but the DVD player worked well for movies and the TV screen in living room was of modest size but had a good picture. Didn't try the bedroom TV. "Two-person jetted tub" was a tight fit for two "normal-sized" people. Not long enough for a six-footer to stretch out. The triangular shape allowed a bit of extra room but not enough to fit two comfortably. However, the water was hot and plentiful and the jets were numerous and provided good whirlpool action. Condition of the cabin was good. Everything seemed clean and in working order. Thermostat was locked and inaccessible, which was a minor inconvenience because we like the indoor temperature cooler than the 73 degrees it was set at. We asked a staff member if they could unlock it so we could turn it down. He found some keys but struggled to remove the cover. He managed to pop it off and we were able to lower the heat for our stay. I understand the owners not wanting renters to waste heat by cranking the temp up too high, but some provision should be made to give renters at least a little flexibility in the cabin's temperature setting. Service was good. Shovelers, snowblowers, and plow crews were at work soon after the two snowfalls we experienced. Firewood supply was replenished while we were there. Fireplace worked very well. View of lake is only a partial but still a nice view. Waves can be heard from the deck and the cabin is on the edge of a small wooded ravine which provides some privacy and quiet to the east. Location is great, only a few miles from Gooseberry and about 10 miles from Two Harbors. read more

I have used Cascade Rentals twice now, both times staying at Temperance Landing 24. They are so very helpful and friendly and available with any issues you may have. The cabin itself is beautiful, very spacious and is situated right next to the Lake. You could accommodate quite a crowd in this cabin, but we had a party of 3 and there was plenty of room to be together, or have our own space. The view from each of the rooms is amazing. The master bedroom has a small porch attached and when you awake you are looking at Lake Superior. We will definitely be back! Thanks Cascade! read more

I stayed at Gull Harbor. The people in the room above me were extremely noisy. I called Cascade twice about it, but nothing was ever done, and I almost left a day early! read more

I rented a cabin at North Shore Cottages for a 3 night stay with my teenage daughter. Upon opening the cabin there was an awful smell, which I couldn't identify. There was also a sink faucet with a steady stream that couldn't be shut off. I emailed Cascade with my disappointment that evening. We opened all the windows and slept that way the whole night despite the cold. It's a good thing we did. The awful smell was a propane leak. We found this out at 4pm the following day, when the local property manager (who was the only bright spot in this awful mess) showed up. She recognized that the smell indicated a propane leak and immediately called the gas company out to shut off the propane. In case you are not aware (I was not), propane can produce carbon monoxide, which can kill you in your sleep. Propane is also an explosion hazard. And this cabin was filled with propane; the smell was wafting out the windows. The smell is from a chemical added to propane, which is actually odorless. I honestly feel we are lucky to be alive. And here's the kicker: aside from the local property manager, not a word of apology or here's how we're going to make it up to you from Cascade Vacation Rentals. In fact, when I asked, I was just told by Kathi that the guest services manager (Tami) would contact me on Monday (the day after our stay) to discuss it with me. She never called. It's Tuesday. I'm so furious with this company. They clearly don't care about their clientele, only about their money. read more

We have been staying on the North Shore 2-4 times per year over the past 25 years. Mostly at Kah Nee Tah, which has been sold. We were extremely disappointed in the accommodations. One of the many additional fees we were charged was for cleaning. When we arrived there was human hair in the shower, on the shades in one bedroom and worst of all in the refrigerator. The water was undrinkable in the cabin. I stopped at the office to register my complaint and suggested they refund the cleaning fee. The woman offered to have the cleaners return to the cabin. Too little, too late. I would never recommend Cascade Vacation Rentals based on this experience. read more

I stayed in Superior Shores 6 and the location & views were perfect, but the cabin is not pet friendly, yet the entire place was covered in white dog hair & cob webs. We threw the bed comforter on the ground because it was covered in dog hair & had to sweep twice just to get it clean from the previous tenants. Cascade addressed my issue & gave me a refund, which was very appreciated. I would stay with this company again, but not stay in that cabin again. I do not pay to stay somewhere on vacation to have to clean the place myself. Hopefully they addressed it with their cleaning service because it was beyond unacceptable. read more

Cascade Vacation Rentals are amazing! They went above and beyond the call of duty to ensure our stay at one of their rentals was perfect. Recommend them 1,000% no it's not a typo...one thousand percent! read more

We stayed at a Cascade Vacation Rental last weekend, and we will not be choosing to rent with them again in the future, The home and area were very nice, however the service we received was extremely disappointing. We arrived late in the evening and upon entering the cabin it was obvious it had not been cleaned prior to our arrival. There was garbage in all of the wastebaskets, used bars of soap in the bathroom, carpet had not been vacuumed and dishes in the sink. We also did not have any replacement toilet paper or other paper products nor any cleaning supplies, which were promised in the reservation. Fortunately I had brought my own disinfectant spray due to the current risks with COVID-19, and in accordance with the Cascade guidelines, had brought our own bedding. I was able to clean the cabin myself so we had a place to sleep. It was upsetting to find the cabin in that condition, seeing as how we are in the middle of a pandemic. I called the rental office in the morning and was told cleaning supplies and paper products would be delivered to the cabin. We waited 30 minutes past the promised time, and nothing, so we left to enjoy our plans and called to ask that they leave the items outside the door. After multiple calls, I was told we would be refunded half of one night of our three night stay. I agreed to this, and the calls were pleasant, and we wanted to go on with our family trip. We got back late to the cabin the second night and realized that we did not have any hot water. We had been gone all day, and it was after business hours when we got back, and honestly after dealing with the cleaning issue throughout the day, I did not want to have to call them again that day. The policy stated asks to call during business hours if a non-emergency, and while not having hot water is extremely inconvenient, I would not classify it an emergency, so I did not call. We also hoped that it would be resolved by morning. Unfortunately, it was not. We did not have hot water in the morning either, but as we had a full schedule planned and left before their office opened, I forgot to call until late afternoon. After multiple calls and a long visit from maintenance, they were unable to fix the problem. We were told that they did not have another unit available, and I assured them I understood, that while unfortunate, these things happen. I was assured that someone would reach out to me the next business day to discuss compensation for the situation. I called Monday and was asked to call back Tuesday. After repeated phone calls, which became increasingly rude with a lack of customer service, I was told that the best we could get was half off a second of the three nights. I expressed my disappointment with this and asked the rep if she would have felt this was fair if she had been in the situation; an unclean cabin during a health pandemic and no hot water, and she responded that if it was her, she wouldn't have waited so long to call about the water. I asked if I could be refunded for a cleaning fee, since I had to clean our rental myself, and was told no. So, we were to receive one third of our booking back as compensation, however, when I asked for the actual amount, it only amounted to 25%. Very disappointing, do not recommend using Cascade Vacation Rentals. read more

We stayed at Heritage B town home for 4 nights. We have been to the area many times over 20 years and stayed in several properties. This is the second time we have stayed at this property. The first time was back in 2011 when it was only a year or so old (I think). We enjoyed the abundant space, convenient location and the higher end finishes. However, it was apparent that some maintenance has been overlooked and it shows a bit of wear. I was surprised that there was no glass shower door in the master bath. It is half door, half glass panel but they put a tension rod and curtain to cover the opening where the door was removed (I assumed it broke at some time previously). The magnifying mirror in the bathroom that was screwed to the wall was loose and felt like it would fall off if you didn't hold the base while moving the mirror. I was also disappointed that on the website it listed "Washer/Dryer" on the amenities list but when we arrived, it had a lock on the closet. I called Cascade to inquire and they said the owners had locked it as they kept personal items in there. That's fine, but then don't advertise it's available. I packed accordingly to be able to utilize that. The staff at Cascade was surprised that it is listed on their website but didn't offer any suggestions on alternatives. It was also inconvenient that the screen door to the deck had been stretched and torn away from the frame so a 3 foot section allowed a nice portal into the room for all the local bugs to come in and stay awhile. The main floor rug also was severely pilled and looked like it had been scratched up by excessive use and should be replaced. The other item that makes me want to consider other properties is I don't appreciate paying $300/night for this 'upscale room' and then be expected to haul my garbage a couple miles away. I get better service at a $60/night motel room. If the staff is coming to clean, why can't THEY take the trash? What am I actually getting for the price I'm paying? And if you don't take your trash, they charge you $50. Seriously? I hope they change their policies and update the broken/outdated items to actually make me see the value so the premium room charge match the service and quality. We loved our stay at this location....7 years ago. This time, it was just ok. I will be looking at other properties for our next trip in a couple months unless they make some changes. Too bad the owners and/or property managers let a beautiful townhome show it's wear and neglect...especially for what they are asking per night. read more

I have stayed with friends or family at a number of CVR properties including Poplar Valley, Aspenwood and the Lutsen Log Lodges. All of our experiences have been wonderful. I enjoy unique lodging offerings that are available throughout the area. The amenities provided in each home are a big plus, too. We will be back again (and again)! read more

My family and I have rented several cabins on the North Shore through Cascade Vacation Rentals and every single time has been wonderful. The staff at Cascade is always so friendly and is willing to answer any questions you may have. The cabins are always nice and clean. I would recommend calling Cascade if you want to find a cabin to stay anywhere on the North Shore! read more

We recently called this place for a big family get w away vacation. So I thought I would leave a review behind for those who ever want to not get caught up in a business deal that can go sour. We set our dates months in advance and recieved the email confirmation stating the correct dates for the rental from Oct the second to Oct the 6th. Well when we showed up on Fri the second they had to bring out the key from the 30 mile away location and when they finally arrived the lady explained how we would need to make sure we were out by sun by ten and we were all like you mean Monday by ten am right. We to make a longer story get to the point they messed up the scheduled dates and had us coming in on Thurs while most of us were still working instead of our scheduled dates for Fri thru mon. When we went to settle up at the office we were treated like children the ladies both spoke to us like we were little kids and then when we went outside another couple came out and said thank you for that we will not be using them anymore. I asked why and apparently the ladies inside were laughing and making jokes about how retarded we were for not showing up on our scheduled dates when we I think would know what dates we had scheduled don't you. Anyways I explained I was a veteran and I was not looking to cause any drama but I had just returned from deployment and wanted a nice easy relaxed vacation with my family and what I got was shorted 380 dollars for not showing up on the dates they slipped up on and treated like and talked to in a tone like a child when I tried to ask for some kind of either refund or free day if we rent again from them. Please use caution when using this place there are many more and better places to use. I give zero stars and will never use them for anything. read more

I cannot say enough good things about this company! My husband and I were traveling to Minnesota to visit family and decided to rent a cabin to have a little getaway while there. I was a little overwhelmed by all of the options on the website so I called the office and the woman was so helpful! After five minutes of asking some questions of what we were looking for she suggested a cabin and we decided to book it. We stayed at a cabin called Fox Cove and it was amazing. Exactly what we were looking for. It's pretty close to a larger home but there was no one staying in there so we had the place to ourselves. We had campfires on the beach every night, did a little fishing at a lake the staff recommended, ate at some nice restaurants in the area, went into Grand Marais and did a little shopping. Not everything in town was open yet since it was still early in the season but it was still a nice trip. If we ever make it back to Minnesota for a trip we will definitely be booking again. I'd love to get both Fox Cove and the larger house (I think it's called Fox Fire) and have a big family reunion someday. It's great that they have so many different options and types of rental properties- there's definitely something for everyone and everyone I interacted with at their offices were very helpful and friendly. Five stars all around. read more

Our family has been renting from CVR for about 20 years. My best estimate of the total cost is $25,000. This summer will be the last time we use them for our North Shore vacations. We stayed at a nice property, right on the lake. Our kids are grown now, and vacation time is precious. They drove 5 hours from the Twin Cities for a 4 day stay (however, they came a day late, because of limited time off.) So we were all disappointed when our stay was cut short by a broken water pump. Unpredictable and unavoidable, of course, but a huge inconvenience for all of us. We had to quickly pack up and leave one day early, six adults and two children, five years old and 21 months. Moving to another property at that point, which was offered, was not practical. I was told I would be called on Monday to adjust our bill accordingly. By 3:00 pm, I called them, and was offered a refund for the last night. I felt this wasn't sufficient compensation for our trouble. The customer service representative was unsympathetic and argued that we had 3 good days, which were not affected by the abrupt end to our trip. I told her we had a long history with CVR. She did not thank me for our patronage, and continued to insist we were only due a refund for the last night. (As if we were returning merchandise.) As I persisted in getting a full refund, she offered to talk to her supervisor. The following day, I, again, had to call her. She was meeting with her supervisor that afternoon, and said she would call me later that day. (Which did not happen.) I had to call her the next morning to find out that we would be refunded the final night, plus $200. I had nothing further to say, since there was no sense of empathy for our vacation being cut short, and apparently no regrets about losing our business. We are done. I would highly encourage anyone wanting to vacation on the North Shore to seek out other options! read more

Similar experience to the other poster. We booked a ski and stay vacation with Cascade for January 2016. My daughter broke her foot within the 30 day window for cancelling and they were completely inflexible in letting us reschedule or stay to when her foot was better. Other ski and stay provider like Eagle Ridge have much more flexible cancellation schedules. For example, at Eagle Ridge, their cancellation policy is 2 weeks notice without any liability and they will even let you reschedule within 48 hours but simply lose your deposit. In fact, when I spoke with Lutsen Mountain they were shocked. They said they had never heard of one of their providers being so inflexible. My advice is that if you book a ski and stay package, do so elsewhere. We ended up going anyway because we had paid for Aspenwood 6546. We left early because the condo was so cramped and uncomfortable. read more

We love Cascade Vacation Rentals. We've stayed at a few of the properties they manage and it's always been great. There's something for everyone. Off-grid cabins tucked way back in the woods, log cabins on Lake Superior, and Ski and Stay packages for more adventurous folks. read more

Chateau LeVeaux on Superior Condo #20. Overall we were not impressed with the accommodations for the price. When we first opened the door to the condo it smelled musty and quite similar to wet dog. The layout did not reflect the pictures as it was cramped and had more chairs/furniture then anyone could comfortably use. Preparing for bed we discovered short black and redish hair all over the main floor bedroom sheets that I hope was dog hair.... either way rather gross. The screen door to the balcony was separated from the frame which allowed fly's and other bugs into the condo, so then we had to contend with that. I hope the condo owner doesn't pay much for maintenance fees as it was well apparent maintenance and up keep are not performed. The bathroom sink drained SLOWLY due to being clogged with hair, oh and so did the upstairs sink. Carpets were stained and other various signs of lack of care apparent. Towels from previous renter were found hanging in the closet. I could go on but don't think you get the picture. The condo served the purpose while we were there and that is about it... For the per night price we were/are very disappointed. On the plus side there was a pool... wait, yeah that showed signs of no maintenance/upkeep as well... showers didn't get warm after 3 minutes of running water and garbage didn't get emptied any of the three days we were there. Sum up the review.... room served purpose of a place to sleep nothing else. Fortunately MN North Shore provides enough out door beauty that one only needs a place to sleep. So if you have no other option and don't expect much for your money this is the place for you. I truly feel bad for the condo owners... but who knows maybe they love it and think it awesome. read more