We had SUCH a great experience with The Grout Doctor Tri Cities! From scheduling a quote, to…read morescheduling the work to be done,to the job being completed was great from this business and the owners are terrific! I would highly recommend them! My husband wasn't so sure that we truly needed the work done, but upon completion of the job - he asked "why didn't we do this sooner"? Chris had real attention to detail and very informative of the process. Below are just a couple before and after pictures.

Talk about bang for your buck. Cleaning and coloring our tired grout makes a huge difference in how…read morethe house feels. Grout Dr. answered the phone, was over for a quote a few days later, and at work the next week. They did a great job that made the house look new again, on time, on budget. Professional, personable, cleaned up after themselves and left only a flawless job on our tile floor.

Quick response time and exceptional service. We've used Elite Carpet Care a couple of times for…read moreannual deep cleaning and have been pleased with the results. With two big dogs and a cat, our carpets and area rug get a workout. Always looks like new after they're done. Highly recommend!

Excelente service on time and very professional would use again and also highly recommend elite…read moreover all others in the lower valley area.

Reasonable and thorough job. Not cheap for what we needed done, but after spending almost as much…read morewith another company and it basically being the same after being "clean"we decided it was worth it.

Great company, I have had several projects always on time and with competitive pricing…read more.. Troy W

Asked for a quote for grout repair. They responded immediately, on a weekend no less. The quote was…read morevery reasonable for the proposed work. Edger is a sincere, knowledgeable and trustworthy individual.

If there was a lower rating I'd use it. Edgar is a nightmare - and worse yet, hides behind his…read moreChristian facade. He kept hiring unlicensed people who he didn't supervise. I had holes in my walls where there didn't need to be, tiles that his tiler couldn't figure out how to center on the wall....MY personal favorite was when one of his guys installed the medicine cabinet with a faucet that blocked it from opening. Rather than point that out - the guy kept installing it - pointing to it (he doesn't speak English!) and laughing! The T11 on the outside of the house got installed at 7 pm on a friday night because I casually asked if they could put up plastic or something, it was December! And it was the WRONG SIZE!~ A few months after I kicked him out and said ENOUGH an electrician went to move a switch location and discovered ALL the can lights needed replaced because they weren't attached - just propped into the ceiling...($$KaChing$$). Then we discovered the toilet leaked...when that got pulled up we discovered water up under the tile, to chip that up we discovered the wiring for the heated flooring installed right to the edge - and it got broken - the WHOLE less than one year old marble floor had to come out and be replaced. ($$$KaChing$$$). AND, he left a broken ceiling heater behind we had to pay to dump. My contractor friend offered to be a go between with him to get resolution going and got nothing but drug along when he realized he needed to pay for the damages. After 2 months of blow off I filed small claims and won a judgement. I turned it into the insurance company and he won't authorize it. Moving on to lien on his house and business.

OMG this guy is amazing. I think his name was Josh. Showed up on time, wasn't the fastest, but…read morewhat a difference. Took him 2 hours for a small home but he worked and got some stains out that the other guy could only lighten. I will be calling this business again.

From the owner: We specialize in the following services -…read more Carpet Cleaning Area Rug Cleaning Upholstery Cleaning Color Repair / Dyeing Tile + Grout Cleaning We focus on residential and commercial business for customers that are not just looking for the best deal but for the best quality there is! Looking for: Quality, responsibility, integrity, trustworthiness and respect. We differentiate from the rest by offering the use of ecological products, the best equipment, while being motivated & trained to give the best superior work around.

I would highly recommend cascade cleaning services llc and her crew. They provide excellent…read moreservices, great communication and always reliable. they are very detailed and thorough. The house smells great everytime I walk in after my cleaning. Also this company seems to have a higher level of professionalism then I've experienced with other local cleaning services and she takes client confidentiality seriously. This gives me an added sense of trust, knowing that my privacy and my home are safe.

Prompt response to my initial inquiry and good, thorough cleaning that definitely meets high…read morestandards.

The carpets looked great. Done in a short timely matter. But when the carpets were dried and I put…read moremy socks on to walk across it. My socks look so dirty, it look like I've been walking outside in them. I do not feel like my carpets were clean. I'm not sure what happened but when they clean them and I walked in my sock it's shown how dirty the carpets really were. I don't expect it to look all dirty Like I have been walking outside. when I clean the carpet with a rental, I go over it about 2 to 3 times to make sure they're clean. Then when I walk around in my socks they stay clean looking and nice For a reasonable time. This Was the first time I used a carpet cleaning service. I am not sure if the socks looking dirty right after cleaned and dried carpets is normal. I'm assuming it is not, because when I rent a carpet cleaner they never look like that Right after clean dried carpet.

At the end of a 5 week long re-building of our upstairs we only had one day before we had to leave…read moreon vacation to get the carpets clean & the movers to bring back in our furniture. Upon hearing that I would have movers walking on my freshly clean carpet Dan made a special trip to his shop to get fans so that it would be the most dry it could be before they arrived. I highly recommend someone that takes such care & pride in his job for his customers. I also liked learning about "the process".