Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea. Adjuto las fotos que muestran lo que supuestamente compré y lo que obtuve tras lavar el producto una sola vez.

I've always been bewildered whenever I come into this store jist because of the sheer size and…read moreincredible selection. It is like this place thought about everything someone would want to buy. Whether it be food, clothes, or electronics, this place has more variety than anyplace else. I've been to one other location to purchase clothing, and I actually just happened to come across this store by chance. I actually did need to replace a couple of t-shirts that got torn, so I came to see if they have something similar. Whilst they didn't have exact matches for the shirts I was looking for, they had several more that were kind of close. Really this place is so huge, you are bound to find what you are looking for.

Super slow Service and super horrible cafeteria style food!…read moreThis was a mistake to come Here! I am very disappointed!

This is a large department store and you can find almost anything you need…read more If you are lucky you find a great sales rep to help you otherwise you will be running around trying to find someone to ring your purchase. Don't expect good service. it is good to buy gifts as they have gift receipt and free gift wrapping.

Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea.

La atención al cliente es pésima, son muy groseros y déspotas. Me robaron una tarjeta de crédito y…read moreel ladrón se compró algo de $10,000 y el equipo de seguridad no hizo nada. Eso fue en la suc. de Querétaro. Además venden cosas muy chafas a precios altísimos. Compre una rasuradora y al mes se descompuso.

The plaza is interesting however a little too ritzy for my taste. There are some interesting…read morestores, and even fewer restaurants. We passed one very popular restaurant which seemed to be very crowded. Thankfully the plaza has a Starbucks, and we stopped there after our long bike ride for a couple of frapuchinos. There were a lot of couples and families strolling along the boulevard, and it seemed to be a nice plaza to gather socially. Apart from that, we did not find this plaza to be too exiting.

I actually really enjoyed my walk through pasaje Polanco. It's the only place in Polanco I actually…read morebought something and that's because I was looking for places with culturally Mexican type finds. There was a cute shop just within the entrance called Serendipity that had a lot of such objects, and I bought a couple pairs of cute earrings for about $5.50 each. There were some other independent boutiques and skin places/food places etc but some of those goods were pricier (that said I saw the CUTEST Mexican style red silk wrap skirt in the store next to serendipity but it was like 1500 pesos which is about $84 USD and I wasn't willing to spend that much on a skirt - but it was CUTE). Overall I think this area had the highest potential for shopping of all the places in Polanco that I went and when I come back to Mexico City I'll probably check it back out if I pass through Polanco!

This is a flagship store in Mexico City. There is an abundant supply of cute purses on the first…read morefloor. I love visiting here as the art of Andy Warhol is fascinating to see. I also like the bench for husbands to sit while wives can shop. I think there are more women's clothing than men's clothing. There are men's suits too but they are on the second floor. There are men's watches but I was less impressed with those. I recommend visiting on the weekend when there are more customers in the store.

Worst service out of all Saks fifth avs I've been too. RUDE, LAZY STAFF..The only exception was the…read morekillian perfume cashier, she was nice but after that, it all went downhill.. it was five minutes before closing and I just bought some stuff in the fragrance dept but I wanted to look at some shoes really quickly but they turned off the lights and made it obvious they wanted me out.. I asked if they have my size in few different shoes, without even checking, the rude lady said no.. then as I was exiting on the second floor, they closed the slider door right in front of me, and wouldn't open for me to exit, instead they had their security officer walk me all the way downstairs, literally the furthest exit from where I was, and escorted me out of the store like a criminal, right after I spend 600$ on a bottle of perfume.. thanks but no thanks.

If you're a tourist, I'd say that this is not really worth the stop. I'm from the US, so most of…read morethe brands here are from there. Because of tariffs, prices are at least 40% higher here. Most of the shops were small with limited selections and sizing. Had more options in other malls. Only a few local brands here and this part of Polanco has traffic as bad as it gets. The mall is also open air, so, while it's pretty, it can be quite hot to walk around.

Antara Mall is located in Mexico City's posh Polanco enclave. This mall has everything that you'd…read moreexpect out of a decent mall back home. Think Del Amo Fashion Center in Torrance. The mall has three stories, with the eateries sitting on the top floor. All other floors have a great selection of clothing stores, shoe stores, accessories, beauty products, etc. My girlfriend and I have personally frequented Zara, Bershka, Pull & Bear, American Eagle, Dyson, Bath & Body Works, Sephora, and, of course, Starbucks. I find that the customer service and selection here is better than most malls back home. FYI, if you're travelling on a budget, this might not be the place for you, as you will find that the prices are higher here for some items than if you bought them in the US. It's interesting to note that mall culture in Latin America is alive and well, while most malls back home are hanging by a thread. But I digress. This mall provides a great shopping experience. The place is clean and safe, the other patrons are decent locals, and they have had just about anything that I needed every time I've come here.

Food was delicious! Atmosphere was amazing! Would definitely recommend!service was good, food was…read moregreat !

First Costco I've been to that's located in a mall!…read more They have most of the standard Costco stuff here. Some cool fresh baked goods I haven't seen in the USA: fresh mini donuts, strawberries and cream, brownie trifle. Some different liquors to be found, but when I looked closely, not local. There is a hefty markup on the imported wines (2-3X)! The food court has the same offerings, but with the addition of mayo and pickled jalapeños for your hot dog! No relish to be found though.

IF YOU ARE AN AMERICAN COSTCO CARD HOLDER, you will need to go to the membership desk to get a…read moretemporary card for use in the Mexican warehouse. So fun to see all the differences between the US and Mexican locations. The fresh donuts (donas) are fire, as well as the liquor tastings.

My wife loves Zara and I'm positive she spends more than I'm aware of at Zara locations. This…read moreparticular location on Masaryk and Tennyson lacks the famous customer service that Mexico is known for. We have been here at least 10 times since it is walking distance to our home and she has never been greeted with a hello, good bye, get lost....nothing. Not a single employee has ever offered assistance in any way and they all seem annoyed when customers enter. I went up to the mens section to see what would happen and it was the same. No greeting and no offer for assistance. Anyway, they do take our money with no problem. She will not stop shopping at Zara but I think she will go to another location.

As usual, great clothes, pitiful service. Although the Antara location had personnel that were…read morefriendlier than the typical Zara. Their clothing is just great.