What is it like to be chased? Well, if you do not know then just visit Silver Deer in Polanco…read more While I adored the store itself, the beautiful interior and exterior, the well-curated selection - I absolutely disgraced the service. I did not feel welcome at all. Maybe I look like someone who steels? Or maybe they aren't used to 20 year olds coming into stores with such expensive brands? I just hate when the workers are chasing one like hell, so that you can not go around yourself looking for something unique. I could easily have bought something in there, yet I did not feel welcome and was out again quickly. Silver Deer, being exclusive isn't about excluding people. It is about treating every single customer identical. I will promise you a higher profit if you change your concept about service.

Super slow Service and super horrible cafeteria style food!…read moreThis was a mistake to come Here! I am very disappointed!

This is a large department store and you can find almost anything you need…read more If you are lucky you find a great sales rep to help you otherwise you will be running around trying to find someone to ring your purchase. Don't expect good service. it is good to buy gifts as they have gift receipt and free gift wrapping.

I want to express how incredibly horrified I was with the discrimination experienced at this…read morespecific store. My friends and I were going to make a sandal and wallet purchase and we were immediately received with deprecatory remarks from your security staff & team. One of the younger gentleman at the entrance made a poor comment prior to opening the door for us during a pouring afternoon in Mexico City. The judgement was clearly a derivative of the casual/informal attire that we were wearing. The doorman security let us stand in the pouring rain for about a minute prior to opening the door. Moments before opening the door he proceeds to chuckle with his colleague and says to him out loud in Spanish "well these are our clients, right? haha" He might've assumed that we didn't hear them but they were very loud and as a bilingual native speaker I was well aware of the derogatory comment. Then while we are looking through the store selection they proceed to begin to follow us all around the store while the staff are texting and laughing while also clearly talking about us through their walkies. They made assumptions of what we were able to purchase/afford based on our appearance and this made us feel extremely uncomfortable, offended, and disrespected. As an LV portfolio holder, I'd expect much better treatment. I decided not to order a pair of sandals because the store was not deserving of the recording of the net sale and retailer commission that they'd be entitled for all purchases. These staff need to understand that this behavior will not be tolerated under any circumstances.

You're not in Dallas anymore! Thank goodness! Service here is impeccable. Don't bother opening the…read morefront door your self: there is already someone there to open it and greet you. No pressure, no ugly looks, no judging - just great service and absolutely convenient hours. Go ahead, ask all the questions you have. They will answer everyone of them with a smile. An absolute European mindset where everyone is laid-back. Makes you feel better about spending your money here.

We stumbled across this shop during our 10 day stay in La Condesa and what a find! An incredibly…read moreunique line of womens clothing - beautiful prints, designs and price point.

From the owner: Carmen Rion es una marca sustentable, ética y de comercio justo con diseño original contemporáneo y…read moretextiles extraordinarios. Pionera en el diseño de moda, La primera en integrar textiles tradicionales producidos por y con artesanas mexicanas en colecciones, en un concepto de moda contemporánea que integra el trabajo textil y fibras naturales en piezas únicas. Cada año se hacen colecciones específicas, bajo un concepto, línea de color, telas y textiles hechos de algodón, seda, lino. En el proceso creativo se integra el talento natural y el conocimiento adquirido de generación en generación por las artesanas de Zinacantán, Aldama y San Juan Chamula, Chiapas, trabajamos piezas en telar de cintura por el grupo Sna Maruch, con el que Carmen lleva 15 años colaborando. En el taller de Ciudad de México, diseñadoras y costureras, hacen diseños y muestras con la diseñadora.

Great store! It's Polanco's best kept secret. Right inside…read morepasaje polanco we find this charming Store where everyday has a blue sky on the ciling, its original design its inviting to just go in and have fun. But a good advice if you find something you like you'll better get it cause probably next time you wont find it. This Store its all about always having new and different stuff. They support mexican design and focus on having fun Their welcoming Quote is "Shopping is cheaper than a psychiatrist" True Story!

If you're a sneaker head, don't waste your time. The staff had better shoes than the store and I…read moredidn't see any Js. I even walked through a cool ass courtyard and looked in a storage room to make sure I wasn't missing anything. 1 pair of dunks and no Js The courtyard seemed like a cool place for us to gather and they had a nice selection from Champion idk

Bad experience at the store. I went on a Saturday to buy a bow tie and a sash/cummerbund for my…read morehusband. I told the shop assistant that I will need him to try them out as he is quite tall. I returned on Monday to exchange/return the bow tie as it was tight and they refused to do so. They did not mention on Saturday that they will not be accepting any returns despite my telling them that my husband will need to try it out. Items are quite expensive as I paid 2,600 Mexican pesos for a bow tie

Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea. Adjuto las fotos que muestran lo que supuestamente compré y lo que obtuve tras lavar el producto una sola vez.

I've always been bewildered whenever I come into this store jist because of the sheer size and…read moreincredible selection. It is like this place thought about everything someone would want to buy. Whether it be food, clothes, or electronics, this place has more variety than anyplace else. I've been to one other location to purchase clothing, and I actually just happened to come across this store by chance. I actually did need to replace a couple of t-shirts that got torn, so I came to see if they have something similar. Whilst they didn't have exact matches for the shirts I was looking for, they had several more that were kind of close. Really this place is so huge, you are bound to find what you are looking for.