Would not move used refrigerator due to back injury, refunded moving fee, but when fridge died in…read moreless than 3 months, would not provide full refund since it was personally moved. Man does not care that he was providing subpar service since he seems to be benefiting from this scheme. Other staff in the business seem to be hungry for business, a little too desperate. I fear they are essentially functioning as scammers. Stay away at all costs. Choose to believe me or not, you have been warned.

Over many years (from the old location, to the current one) I have purchased many appliances from…read morethis store. They warranty the products, and will verify they are working as they are supposed to. One one occasion, there was a failure, and within 24 hours...was back up and running, no charge. Awesome local business, and they are very flexible. Highly recommend them!

Incredibly rude owner. I had booked an appointment for a hitch install and when I arrived I…read moreaccidentally parked in the wrong place. The owner came out and started screaming at me to move my car. I politely told him I was just trying to give him some business. He yelled at me that "he didn't want my f***ing business" and to get my car outta here. So I left. It's not the only place in the GTA to get a hitch install.

amazing customer service experience at hitch city scarborugh from start to finish! we were well…read moretaken care of . amazing team work (from RASTA)

I call them Jan 3 they came Jan 28. i told them it was a accelerator cable is seized. They came and…read morelooked at it and said they need to get parts and charged me $135. Then they book me Feb19 and want to charge me another $90 to come out. But they don't have the parts and I told them to just grease my cable and they want to charge me another $145. I didn't feel right so I cancel it and they want to charge me $101 for cancellation lol. These guys are a JOKE! Don't get rip off by this company!!!!

Fantastic service. They came out to fix in horrible cold weather and did a great job. I would…read morerecommend them to anyone. If there are any negative reviews, it's because everyone calls at once when the snow comes, and they realize something is broken, and have no patience - they can't be everywhere at once! And they don't know what part they need to fix your problem, until they see what the problem is, and which part is broken. On Spot knows what they are doing. Fair pricing, great service, and my snow blower has gone from being dead to being performing "almost like new" through the 20, 40, and 50 centimetres dumping of snow storm we've received in Toronto this season.. They are quick, thorough, and you get to use your snow blower to help neighbours and sidewalks in a time of need! I will also use them again to "pre-service" my lawn mower and provide planned maintenance of my snow blower for next season (once they have down time.) Thank you On Spot. Five stars. Cheers.

Beginning of January 2024 took in a lamp for a simple repair and was told it would be 2 months…read morebefore he could look at it. He has a huge backlog of repairs.

I brought in my lamp that I thought was unfixable, the dimmer was shot and I thought I would have…read moreto say my goodbyes. After bringing it into the store of a quick diagnostics, they were so knowledgeable of what I needed and went over and above to get the needed parts to make it good as new! They were very clear on the timeline of when the parts would come in which took a couple weeks due to them sourcing special parts from the US, and called me as soon as they came in and were able to get the job done asap! The service was excellent and I would highly recommend them to anyone!