Recently moved back to Lafayette after 16 years. We are very aware of changes with our Cockapoo…read moreand our Frenchie. We noticed our Frenchie scratching his left ear a lot. Dr Mayer was very thorough. He did a full exam to be sure nothing else was going on. I never felt rushed. He really seemed to care and interested in Harvey's daily routine. He cleaned Harvey's ears and did a culture in left ear. It turned out to be a yeast infection. He put medication in Harvey's ear and said we were good to go. Harvey loved Dr Mayer and every staff member he met. I use medicated wipes on Harvey's bulldog facial wrinkles. The clinic ordered them for me and I was able to pick them up the next day. I'm so glad we found this clinic. I highly recommend it!

Always prompt, we never wait long for an appointment! Dr. Is very knowledgeable and down to earth!…read more You can tell he truly has a heart for his 4 legged patients!

Do Not bring dogs with a traumatic past here. I brought my girl here and we adopted her about 5-6…read moreyears ago from a shelter who saved her from an abusive environment. I communicated to the techs that she is very skittish and has came from an abusive home. They either disregarded this remark or didn't have the necessary experience to understand the situation and handled her just as any dog. Due to this she did react negatively and bit a tech. They then came back and told me I was lucky that it didn't cause any bleeding otherwise they would've quarantined her at the pound. I am not sure how more clear I could be saying this dog came from an abused home and is skittish. She has never bitten anyone as long as I've had her but how my communication was disregarded and how she was handled escalated the situation unnecessarily which almost resulted the to quarantining my dog.

We have taken my first dog here for the past 2 years with no issues. However, whenever my partner…read moreand I got our puppy, things started to go downhill. We had her put in the daycare program this care center and one day when I picked her up, she was sneezing, coughing and had a runny nose. The daycare staff didn't mention anything to me and my other dog also quickly started sneezing and coughing. My puppy contracted kennel cough from either another infected dog or contaminated surface/object and brought it to my other dog from the daycare. They were both diagnosed with kennel cough here. Then in a recent visit about a few weeks ago, I believe it was a vet tech who asked me if I wanted to get bloodwork done on a general wellness visit on one of my dogs. I declined, saying that he needed to get it done anyway soon in another visit. She insisted on telling me it would be cheaper to do it now and kept pressing me on it. I said I'd think about it. When we went to the room with the Dr., I told her (the doctor) that I'd like to wait on his bloodwork because we'd have to do it again and I'd like less stress for him, even if it would be more expensive to wait. She looked at me and said it wouldn't be more expensive to wait, that it would cost the same. That blew my mind. I understand that mistakes happen, but that made me feel very uncomfortable. I've never had an experience like that here. And the final straw happened last week. I boarded both of our dogs there for the weekend for the first time. One of them came back just fine, but the other has had diarrhea for a week straight. My partner and I both called, he was told it didn't sound like it was an emergency because she had no other symptoms. He called again a day or so later and was told she should've been brought in. We came in and did not get a definitive answer other than it was probably the stress of the boarding. I was told the dogs had a great time. A week of pure liquid being sprayed out of the wrong end tells me otherwise. I asked the vet to do a fecal test on her to be safe, to which he agreed, but he did not do it. Now our other dog is also ill and having awful diarrhea. We also disclosed that she was in heat, which is unfortunate because she needs to be spayed. For this appointment we had a different Dr. He said he actually preferred animals to be in heat for a spay because it elongates their uterus. What he did not mention is that spaying while in heat is generally not recommended and poses severe health risks (such as excessive bleeding). I had received a second opinion from another vet and was informed of the risks. I would never put my puppy in a situation where her life could be at risk for a matter of convenience. For these reasons, we can no longer bring our pets here

I have brought my dogs and cat to Dr. Cole for many years. I have NEVER been dissatisfied with any…read moreservice or surgeries done for my pets. VERY courteous staff, Dr.Cole is the BEST! I would gladly recommend this veterinary practice yo anyone! Reasonable costs, excellent boarding service that I use every year.

They called me CRUEL AND UNEDUCATED,and let me tell you why! Returning to the clinic, the morning…read moreafter my dog spent the night in the ER after a dental procedure gone horribly wrong (Dr. Ariel), I was stern and upset. When I trusted this vet to take care of my animal during a dental cleaning and extraction, she came home with me JUST AFTER SURGERY. She was bleeding immediately and vomited up a clot the size of my human fist. THANK GOD I DID NOT LEAVE HER in their care that evening, as she could have died. Minutes were a matter of importance, as I called them OFF THE HOOK, after I brought her home (4:50 left clinic, 5:09 called repeatedly) ....I ended up rushing her, while going into shock, to the emergency vet......the next day, I went to the clinic to let Dr. Ariel know about the tragic outcome of her surgery, and was LAUGHED AT TO MY FACE. I let her have it, as she is a professional, and I TRUSTED HER with the care of my dog. I was told that I did not get the pre surgical blood work, and that may have made a difference in the outcome. Well, feeling UNEDUCATED about this, I DID GET BLOOD WORK, at my SECOND ER VISIT (3 days after the surgery!). The blood work came back normal, but I will touch upon that later.....In regards to the treatment from DR. ARIEL, with my Dogs dental, and other dogs I have brought to her, let me tell you who is UNEDUCATED AND CRUEL. I've seen her misdiagnosis conditions, stab herself with a needle while attempting a routine shot, miss regularly while giving shots, behave with no confidence when handling larger dogs, and treat her clients with little respect. I am not going to sugar coat it, when my girl could have died, I told Dr. Ariel she should look twice at her hands and second guess every move she makes. She needs to take responsibility!.....before I continue down a CRUEL ROAD, I want to stick to purely EDUCATING ANYONE WHO GOES TO THIS VET. THINK TWICE. There is FAR MORE to this story, as I gave DR.COLE the opportunity to make things right as well, but also was met with no respect or consciousness.......So, all in all, I HAVE BEEN EDUCATED, and I MAY STILL BE CRUEL, but this is not about me...IT IS ABOUT THE WELL-BEING OF YOUR PET. They are not the only show in town, but your animal is one of a kind:) stand up for your animals!

Great staff. Dr Guidry and Dr Sonnier are above and beyond style doctors! I always leave with all…read moremy questions answered and my pets excellently cared for.

Worst experience ever! I never write negative reviews but this must be shared! This is my…read moreexperience in its entirety. I went to the vet, to get my puppy's (three months old) checkup, deworm, and shots. As soon as I walked in, my dog stopped in the doorway. I had a hard time pulling him in with the door while also holding back the toddler. So, my daughter (3yo) ran straight in. I had to pick up the pup who weighs almost 23 lbs. I saw two people watching. I guess they pretended not to notice. My appointment was at 3:50 p.m. and I arrived early around 3:40. I was there until 4:32 p.m. It was really hot in there. I was sweating! When they came into the exam room, there was no introduction. The vet was, I assume Dr. Lee, I am still not sure since there was no introduction. My pup was uneasy on his first trip away from home. He started to growl. After coming out from under the chair, he looked at me, calmed down, and sat. I said, "Good boy" when he looked at me and sat. I guess it was the vet who told me not to praise my dog unless he is doing something I want him to do. I did, but she was not looking so I told her that I rewarded him for sitting, not growling. She sounded slightly rude, but she didn't see. How many times did I spell my dog's name for them? Over five. They still managed to spell it wrong. It's just a dog but pay attention, please! I am not sure why my payments could not have been done while I was in the exam room. This could have prevented the whole waiting-next-to-a-parrot situation. As I was paying, I asked for some information on a future appointment for my CAT. I was carrying my toddler and holding the leash of the 23lb pup. We were waiting, so I showed my daughter the African Grey Parrot. I know very much about animals, and I know not to put your finger in the cage. But my daughter had never seen one before. I was keeping her away from the cage the best I could. There is no sign and there are no barriers around the cage. Some places put plexiglass at the bottom for protection. Honestly, I couldn't see it until I heard him whistle. Rose came to hand me my receipt just as my daughter was getting closer to the cage. The bird saw this and came closer. As I was being handed my receipt and I turned to get it, my daughter was being bitten by the bird. One quick second is all it took. I want to point out that I was holding my daughter's hand and the leash the entire time. Before I could say don't touch, she was bitten. No, she did NOT stick her finger inside. She was pointing and it lunged at her finger and was just close enough to reach. The exact spot it happened was where the cage opens for the food dish. Rose asked if she was bleeding and I said no. So, of course, she said, "Don't stick your fingers in cages!" Then the lady said that she would email me the information instead so that I could leave. She confirmed my email address AGAIN before I went. I confirmed my information and the pup's name multiple times. That day they never emailed me the information that I was waiting on when she got bit! As if it was all for nothing. When I did finally get an email, it was the wrong information! I asked about my female cat's upcoming spay scheduled for 5 days later. Instead, they sent estimates for my puppy boosters and neuter. So, no wonder. I guess she thought I was stupid for asking about a spay for my "male" when I really was asking about my female cat. I guess I looked trashy, poor, and stupid if she thought I was asking for pricing on the "dog." Either way, I was not being listened to, which I find disrespectful. I'm sure they are good people, maybe it was just one of those days. I am sure your animal will be in good hands. If you don't like being social and are only focused on your pet, you might like this place. We will not be going back, and our furry family is growing as we will be adopting a puppy next fall. I need to find someone who cares about the clients as well as the patients. I've never thought I would want to be treated like a dog until dealing with these people!

If you're looking for a new Vet, you're home. We had the unfortunate experience of only finding…read morethem when our golden had cancer, but for the remainder of her life i couldn't have asked for more. Everyone there was so kind and gracious and explained everything in such a gentle yet informative matter. After we had to put our dog down, we got a sympathy card in the mail soon after, which was so thoughtful and touching it brought me to tears. Any pet we have in the future, i couldn't imagine using anyone else. Couldn't recommend them though!

I feel so lucky to have found this vet clinic close to my home but even if they moved further…read moreaway, I would still be a loyal customer. I have never seen any people be so gentle and patient with with my pets at any office before. They truly care and try to work with you and always explain everything in detail. My dogs actually wag their tails when we go there and the cats enjoy all the attention! It is also very reasonable. Would recommend Dr. Richard and her staff to anyone who loves their pets!

Dr English has been our bet for at least 20 years. He is helpful, concerned, forward-thinking and…read morehas an excellent bedside manner. He has guided us through heartworms, euthanasia, behavioral issues, spay, neuter, seizures, severe allergic reactions, bad breath...etc!

Dr. English and the staff did an amazing job saving the life of a favorite cat. They are always…read morethoughtful and compassionate, the clinic is spotless, and the fees are fair. For both cats and dogs, I would absolutely trust them to provide the finest care available in the marketplace.

I can't imagine having had a worse experience with a vet clinic. Aside from Dr. Fontenot telling…read moremy husband that she dislikes our breed of dog, A German Shepard, she let him walk out of her practice a year ago, claiming he had a false positive heartworm test. Fast-forward one year and we recently took him back there for his annual visit, and low and behold, he has heartworms. None of the issues we took him in for were addressed and Fontenot didn't even have the common decency to come out to the car (being they are still doing curbside only) to explain his course of treatment. Instead, she sent a vet tech out to our car to try and accuse us of skipping our dog's heartworm preventative ( of which I have records to prove that he has never missed). Accountability is everything in this world. Had she retested him a year ago, perhaps she would have found that indeed his first result was not a false positive. Instead, she is so quick to get everyone out of there. Not thorough at all! Profit only! Additionally, we cannot get this clinic to give our dog the heartworm preventative they are now recommending. They will not authorize his meds through third party services and have been giving me the run around for over a week about technical difficulties with their online store. Overall, this vet is highly incompetent and I believe that because she has such disdain for our dog's breed, she was hoping he would die of heartworms. Please do not bring your pets to this joke of an establishment.

Not the worst experience of my life but definitely not the best…read more I was born and raised in south Louisiana, true Cajun. This is far from the southern hospitality I'm accustomed to seeing... Maybe I caught them on a bad day? First, they only have one doctor on staff and you can expect to wait upwards of thirty minutes to see him in the waiting area. The lady behind the counter doesn't really want to know you or why you're there and her attitude sucked... The visit felt very rushed especially after discovering my dog had heart worms. We rescued this dog not know he had the heart worms and were genuinely concerned for his health. I really didn't feel like they cared about our furry little friend. I'm not saying they have to personally care but on some level that is what vets are suppose to do, CARE for you pet... I would look elsewhere. Update: We took our pet to a vet in Texas and were informed that the heart worm treatment method they wanted to use here was outdated and dangerous.

I have brought my dogs here for years ! Never had an issues all staff is very kind and attentive to…read moremy pets needs

We would not bring a Roach to this VET!…read more If you love your pet as a family member do NOT go here!!!!!! They are money driven and do NOT care about your pet only the bottom line $$$$$$!!! Our furbaby Dixie had been here before she just had gotten fixed two weeks prior to me calling! Dixie was throwing up and had severe vomiting!!! My dogs ate rat poison (I did not Know we live in the country) but when we called for a appointment we were told (this was tues 9/27/22) they were booked up till next Monday (seriously booked up all week) or we could pay a extra emergency fee ( $$$ money driven) if we wanted to have our sick babies seen within a 4 work day period!!!! One of the Vet's called me (I insisted to speak to a vet) and she was nice but said they SHOULD have offered for us to come in and wait till all patients were seen that day but it was to late we were in route to a Caring Vet Dr. Carson where we were immediately seen and treated with the best care around! We would not bring a Roach to this VET! Thank God for Carson Vet Hospital saving my furbabies when this vet was going to leave them to die!!!