I can't say enough good about this organization from start to finish. I have been going,…read moreunfortunately, for close to two decades many times over the years, due to a deteriorating spine and multiple surgeries. The main physical therapist, Jim Groschan is the ultimate professional always trying to make my self as independent as possible and pain-free. His staff is excellent from the minute you sign in. If you can trust somebody with your spine, you can trust him pretty much with your life. Highly recommend this organization.

Great therapy but office staff lack training and accountability…read more I received excellent care from my therapist, Emily, who was knowledgeable, conscientious and personable, but ultimately, I decided to cut my therapy short due to unsatisfactory customer service and lack of resolution of a billing issue by the billing manager. I did not receive a bill for the first encounter until several visits had passed, when I discovered my insurance only covered $77 of a $220 charge, leaving me an out of pocket charge for the balance of $243, with several followup visits pending insurance. It was only then that my therapist informed me they were out of network for me and that the scheduler should have let me know that upon scheduling. She suggested I speak with the billing manager, indicating that this had happened a few times in the past and that an adjustment might be possible. The billing manager made me speak to her about this personal financial issue through the window in the full waiting room. She offered no adjustment whatsoever and only argued with me that in fact I had been told before scheduling that it would be out of network and at any rate "it's on the papers you signed." I was not upset or confrontational in the least, simply asking for clarification and consideration for an adjustment considering I was not informed of the out of network status upon scheduling. One can only ask, and if the answer is no, no problem. But the billing manager infuriated me by arguing back and forth with me that I was told, I "had to have been told, we tell everyone." I said no I wasn't, and I just wanted to make sure they knew to inform people in the future. All I was looking for was an I'm sorry that happened and we'll be sure to do that in the future, but she continued to argue with me that I had been informed. I said no I wasn't. They talk to dozens of people a day. I talked to them one time. I know I wasn't told, because if I had been, I would not have scheduled. And yes, I am certainly guilty of signing papers without looking at them, but I hardly think that I am the only one who has done that. At that point, a patient is already presenting for their scheduled appointment. Not informing them on the phone and allowing them to schedule an appointment and burying that with other papers to be signed hardly makes them look good. Of course oversights happen and I'm sure that was the case in this instance, but the billing manager took my comment that they really need to make sure they tell every person, every time, personally, and escalated the conversation. I declined at that point to schedule any further appointments. To reiterate, the standard of professional care I received was impeccable. But a little customer service training and accountability for the office staff would not go amiss. Make sure to question them carefully about your insurance reimbursement before scheduling, if that is a concern for you. Otherwise, I recommend therapy here without reservation.

Ron is awesome! I have recommended him many times to my friends and would continue to do so! I…read morestarted seeing Ron a number of years ago for some very serious issues. Ron spent time building trust until I felt completely comfortable taking the leap into being open with him about everything! His experience and intuition as a therapist were critical in guiding me through my trauma. He brought me through and out to where I am living a happy, healthy life, free from the encumbrances of my past. Give him a try! Always caring, always professional, he will help you.

As the wife of a former patient and hold an MSW myself, this therapist not only misdiagnosed my…read morehusband, but treated him with no ethical consideration. This therapist may have written every word down, but truly did not listen to what was going on and from my perspective, a complete waste of time. I would highly recommend NOT seeing this therapist if you are in need of real help.

Cheryl Matthews has been a game-changer for me. I've been seeing her for about 6 months, and my…read moreexpectations for therapy have been exceeded. I thought I'd do therapy just to tackle a few concerns, but we tackled those awhile ago, and I have no intentions of stopping. The process of understanding myself has changed my life - literally. Understanding why I am the way I am. We are constantly tackling techniques that I feel make me a better person for myself and those around me. I'm on cloud 9 after each session so really don't have enough positive things to say about Cheryl. I do know from past therapy experiences, that you get as much out of therapy as you want. So it can be a life-changer, if you're motivated to let it.

It is Behavioral Health Partners. This is the worst place to work due to inexperience of the…read moreleadership, staff unable to get along, older staff members bully new staff, tension in office, no one listens or tries to mediate. No support from Sheppard Pratt who BHP falls under. Giving rhem a ZERO was not an option.

Dr. Skopets conducted a nerve test on me at my rheumatologist's office and was very caring, gentle…read moreand thorough - I highly recommend her!!!!!!

so unprofessional I called this business to get a second opinion with the neurologist and the lady…read moresaid Sorry I have to go and hung up and that they were not excepting new patients. Very rude and unprofessional

This is by far my best experience at a doctor's offive since I moved to Northern Va. I kept…read moregetting passed from place to place and it was frustrating, especially when you are in pain. I was sent to him to rule out a DVT. He saw for himself my original diagnosis of Achilles Tendonitis. Pamela the doppler/ultrasound tech explained what she was seeing and really taught me a lot. It was a great experience from the greeting at the front desk throughout the whole appointment. If I have a reason to go back, I will. Definitely would recommend. I also, loved the décor!

This is like being at home with friends. Many of the clients know each other. Dr Crossland takes…read morethe times to spend with each client to thoroughly get a history and why the patient was there today. Having an Ultrasound on premises makes a difference, one less place to do. Dr Crossland also has a full vascular suite, with a Registered License Tech. He can do many procedures in the office without the patient having to go to the hospital. Every patient is so happy that the procedure could be done in a relaxed environment. KUDOS Crossland Staff

Dr Goodman is the best there is in the field of psychiatry with expertise in Adult ADD. I nearly…read moregot booted out of grad school because of serious focus and concentration issues due to ADD. I live in a rural area close to Pittsburgh and the medical professionals i had seen added to my frustration. I made a last ditch effort to save my academic career by doing a search on the internet for a psychiatrist that had knowledge and experience. That's how I found Dr Goodman and i made that 5 hour drive with high hopes. I know my symptoms dramatically decreased but my Department Chair and Advisor were astounded at what a dramatic turnaround I had in performance. Dr Goodman has always asked relevant questions and listened to concerns during each appointment. Some medical professionals do not explain issues and the patient has no part in their own treatment. Dr Goodman is the exact opposite of that. I am very grateful to be his patient since 2016.

I have been a patient of Dr. Mays for 30 years. He is the best diagnostician I've ever had. He…read morelistens attentively to everything I say, is remarkably considerate, professional and always up-to-date on my health and welfare. My biggest fear is that he'll retire before I leave this world! He has saved me countless times, from Lyme disease, COVID, heart issues and even mental health issues. He is, in a word, a gem!

It is very hard to write a review for Dr. Mays' office…read more Dr Mays himself is excellent! Warm, friendly, knowledgeable, just a great doctor. Unfortunately, his office staff sets the gold standard for incompetence, rudeness, and general discord. They cannot get anything straight, lose appointments, do not return calls, and have horrible manners. It took me 3 days of repeated phone calls to get them to get me a referral. Each time I called they had messes some other aspect of it up. The other problem is that the office is only open a few hours a day. The do not open until around 10:00am (sometimes later) and then close for lunch at noon. They reopen sometime after 1:30, but sometimes as late as 2:00 or 2:30. Then they close at 4:00. I *swear* I am not exaggerating! While this must be very nice for the staff, it makes it very hard to get an appointment, or even reach someone on the phone. So...in short, great doctor, but everything else about going there is pure hell.