They did absolutely stunning arrangements for a dinner we were hosting. I was a florist several years, and I can tell you these arrangements were beautiful. read more

I ordered flowers for my Mom's 80th birthday since I live a couple of hours away. I used From You Flowers, who uses local florists for their services. I spent literally two hours choosing the best arrangement with a nice keepsake vase and placed the order for delivery today. This morning, I got the delivery notification and then a text from my Mom saying thank you. I asked for a photo so I could see what arrived and I wanted to puke at what I saw! This mess was in a clear cheap ass vase like something from Dollar Tree, the flowers were NOTHING like they were supposed to be AT ALL. Ugly white daisies in what should have been red and maroon carnations and other lovely things. I am telling you, it looked like something from the local Publix supermarket, and not even one of the nicer ones. I am SO DISAPPOINTED, I wanted to just cry. I called the From You Flowers people and lost my freaking mind on them and asked them if they ever do any kind of quality checks with these locals or not. After 30 more minutes and sending them the photo of the mess that they sent, they tell me that they will have another arrangement delivered to her today, but that doesn't fix the utter garbage that she already got. I am embarrassed and angry and I will never use any of these morons ever again. read more

Carousel always delivers gorgeous arrangements. I usually order "the deal of the day". I pick a price point, tell the designer what I want and let them go to work. Their choices are always great. read more

They made my girlfriend cry because she was supposed to get off work at 6:30 pm. I asked her to stay until 7 because they supposedly delivered until then. The flowers never arrived and it broke her and my heart. I want to thank Avas Flowers for the worst Valentine's Day I have ever had. read more

Awesome service!!! Happen to find these guys on yelp gave them a call was told to come on in if I wanted to take a look at their selection and pricing got over there only took a couple minutes . Customer service was very polite greeted me right away when I walked through the door ask me what I was looking for , when ahead and set something up for delivery four days later came through exactly on the date and time!! A++++ read more

Living far away, I called to have flowers sent to my mom. Absolutely gorgeous! Excellent staff & creators. read more

Carousel Florist - Florists Near Me - Merritt Island, Florida

Please do not use AvasFlowers....I ordered a sympathy flower for a friend who passed....they emailed me back said they didn't have that one and offered a replacement...the original one was 124...the replacement was 62 dollars...I called them back and the guy said with the card and delivery fee that I was owed a refund of 98 dollars to my card...didnt get it...called them back...next guy said I was due a refund of 66 dollars...what mysteriously happened to the other 32 dollars...PLEASE DON'T USE AVASFLOWERS in your time is need read more

Received Mother's Day flowers on Sunday from my west coast son. By Monday they were half dead. I called the florist to express my disappointment. Later that day they delivered a gorgeous large arrangement in a beautiful blue glass vase. They mean what they advertise and will make it right read more

Carousel Florist - Florists Near Me - Merritt Island, Florida

Extremely average and not worth the headache and stress! Sending or receiving flowers should bring happiness to both the giver and the receiver -- NOT so with Carousel Florist. After I'd broken my ankle and was put in a cast, my parents (who are not local) sent me flowers. The debacle that ensued was ridiculous! First, John from Carousel called me (at my mom's request) to ensure I'd be at home and so I'd be ready to maneuver to take the delivery. John called me and I said I'd be at the doctor, but should be back in 1.5 hours...I ALSO TOLD HIM TO SIMPLY HAVE THE DRIVER PARK BY MY GARAGE AND COME INTO THE COVERED POOL AREA AND TO THE GLASS FRENCH DOORS, AS THEY LEAD TO MY FAMILY ROOM AND THAT'S WHERE I'D BE, SO IT'S EASIEST FOR ME TO GET TO THAT DOOR. Since it was 90-degrees out, I NEVER dreamt his delivery driver would still come while I was away and just dump the flowers on the ONLY uncovered area at my home. (Now this house is 4500sf with FOUR large covered porch areas, so one might expect that it's easy to find a 'covered area' to keep the flowers at least 'out of the sun,' and maybe a couple degrees cooler.) But apparently 'common sense' does not abound with Carousel's delivery drivers... I got home a couple hours later to find silted, brown-edged roses and drooping flowers dying in the sun and sitting outside in the heat. I called the florist and said, "Just come and pick them up and credit my parents! This is ridiculous!" But my parents insisted the florist 'make it right,' and so John arranged for Arrangement #2 to come out the next day. He called me at 9am to let me know his driver would be at my home by 10am. "Okay," I said, "Then I'll wait to get dressed, so I don't hold-up the driver." (Since it takes a while now, with a cast on.)"Now, John," I added AGAIN, "Make sure the driver comes to the glass doors inside the pool patio. That is where I'll be waiting." AGAIN, John assured me the driver would do this. (Sounds simple enough, right? Like even a 3-year old could get this right?) Well, at 10:10 (not 'before 10am') yet another clueless, inept driver arrived and parked in my front, long driveway, not by the garage, as instructed. Then (in the rain) she walked all the way down the long driveway, up the brick steps and right to my front door -- on the other side of the house! I was waiting by the 'glass doors' for her, so I began to holler, "Over here! I'm over here!" She yelled back, "But how do I get there?" REALLY???? Are you freaking kidding me??? How about, you look to your right and come right through one of two screen doors that's about 32-feet from where you're stupidly standing? Oh, no! She walked all the way PAST the screen doors, down the long driveway, around the house, and FINALLY into the north screen door to COME TO WHERE SHE WAS TOLD TO GO IN THE FIRST PLACE! "Why wouldn't you have just walked in the closer door, since it's raining?" I asked. "Well, I didn't want to get my feet wet in the grass," was her reply. (If this person was my employee and was 'hourly,' I'd boot her in a heartbeat! What a waste of time and inconvenience to the customer -- never mind, just plain STUPID.) So, I tried to hand her the DEAD flowers from Day One, as I leaned with my cast on a knee scooter in intense pain, but she couldn't 'take the vase' from me as I balanced on one foot, 'until I signed for the new flowers.' Does the word 'moron' come to mind? "Oh, here, let me put down the cumbersome vase and do it in the only order your small mind can process." "Guess yesterday's flowers weren't okay?" she asked. "Do they LOOK okay?!" I asked as I handed her the dying, dropping mess. I asked is SHE was the same driver from the day before, and she said she was not. (Guess Carousel has more than one Village Idiot working as a delivery driver. Who knew?) I told her the other driver had just left them in the sun while I was away, and she said, "Guess he couldn't find a neighbor." THIS infuriated me, and I asked, "WHY would he even consider leaving them with a neighbor when the instructions were to DELIVER WHILE I WAS HOME AND 'COME TO THE GLASS DOOR INSIDE THE PATIO,' just like YOUR instructions were?!" She said, "No one one told me to do that." I said, "Read your paperwork!" RIGHT THERE, IN BLACK AND WHITE, JOHN HAD WRITTEN THE INSTRUCTIONS TO 'COME INSIDE THE POOL PATIO AND TO THE GLASS DOORS.' "Oh, guess I didn't read the notes," was her reply. Now, as the owner of multiple business in Brevard, Orlando and Texas, I can assure you that BOTH of these delivery people would be GONE if they'd even been hired at all. THEY DO NOTHING TO HELP CAROUSEL'S REPUTATION AND IN FACT, THE STUPID, INEPT DRIVERS ARE RUINING CAROUSEL'S REPUTATION. * So, if you'd like to send flowers to 'brighten someone's day,' I'd suggest you call someone OTHER than Carousel, or you'll just irritate and stress the recipient while wasting your money! ** No refund was offered for the SCREWED-UP DELIVERIES EITHER. BAD BUSINESS. read more

Order flowers for my wife on our anniversary two days ahead of time. Asked them to be delivered in the morning. By noon, no flowers. They had to be delivered literally one block from the business and they charged me over $10 for delivery. Never again. read more

ridiculous!!!!! i said i wanted an edible arrangement. They then started with the address so much confusion the place of delivery was across the street from them that is why i choose them well 15 mins later with much doubt in my mind i again ( and i mean it was directly across the street) said an edible arrangement and was told they do not do those. I wasted 15 mins on the phone with totally incompetent people! Never again and will make that known to anyone whoever says where is a good place for flowers! Fail for this place in my mind read more

I ordered loose flowers for a large party and I thought they were very helpful and fairly priced.. I would recommend to everyone.

I ordered a standing spray for a funeral out of town. Two hours after delivery the visitation began and I arrived to find the delivered to be dried with discolored edges, roses that were flopping over, and wilted greenery. Besides the flowers looking like they were a week old, the arrangement was not as full as pictured. The next day at the cemetery the flowers were more flopped over and the greenery was bent so far backwards you could no longer see it in the pictures I took both days to prove the poor condition of the arrangement. They offered me $20 refund and $20 gift card, but I asked for $40 refund as I was never going to use this company again. They refused on basis that I did not attempt to return the flowers as written in their policy. I explained that the flowers went everywhere with the casket from visitation to cemetery, so I couldn't just walk up and remove flowers placed right next to casket. I would never use this company again!!!! BTW....I actually ordered from Avas flowers and Carousel filled the order....if I wanted this company I would have ordered from them!!!! read more