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    Carolina Dental Docs

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    River Falls Pediatric Dentistry

    River Falls Pediatric Dentistry

    3.5(2 reviews)
    6.4 mi

    Highly recommend!!! Dr. Chana is so sweet and her staff took great care of us. They love working…read morewith kids and have a kind and gentle nature. You can tell they love what they do! Thank you!

    This dentist office is super nice looking. There is a play set for kids and TVs above them in the…read moredental chairs so they can watch TV while getting their work done. However, this all comes at a price. We took our son to the dentist August and were told he needed to have two teeth extracted. We have insurance and had supplied the office with copies of our cards. We weren't billed anything the day of the cleaning and were given an estimate for the extraction of $149, which we paid in full the day of the service. A few weeks later, we received a bill for $214 for the cleaning itself. This was in addition to the $90 paid directly to the dentist by the insurance company. Although this seemed high - my dentist only charges $80 for a cleaning and that is billed to insurance and we pay $0 out of pocket - we knew we hadn't paid anything out of pocket on the day of the cleaning service. Today, though - almost three full months after his extraction on 8/22 - I received another phone call from the office indicating we are going to be billed an additional $220 for the extractions because the service isn't covered by insurance. This is in addition to the $149 already paid the day of the extractions. When I asked about the discrepancy between the estimate and the actual cost, I wasn't provided with a clear explanation as to why the final cost was more than twice the estimate originally provided or why it has taken almost three months to finalize the billing. I wouldn't go to a mechanic that estimated car repairs at $150 and provided a final bill of $370 after the service was complete. I don't recommend going to a medical professional that does this either. Also, the office will not bill any insurance other than primary regardless of whether the primary covers the services or not. So if you do have multiple policies, you get the joy of dealing with any secondary or tertiary company on your own. In short, I would love to keep my kids going to this dentist - they are great with kids and my son enjoys going - but I can't see continuing to go to a provider that doesn't have up front billing and can't provide honest estimates for service. Personally, over $400 in unexpected medical bills is not ok.

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    Carolina Dental Docs - pediatric_dentists - Updated May 2026

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