My husband and I have been to many open houses over the past couple of years and met numerous real estate agents. We met Carole at an open house in San Francisco in 2013, had a friendly chat with her, and signed up for her email newsletter. When we decided to seriously start looking for a house in 2014, Carole immediately came to our mind as a real estate agent we were interested in working with. I contacted Carole about meeting in person, and she responded quickly and agreed to meet us that Saturday. Carole asked us to send her a list of must haves prior to our meeting which helped us focus on what we wanted and what we were willing to compromise on. When we met Carole on Saturday, she had already done a search using our parameters and generated a list of potential houses. She discussed the current state of the San Francisco market and what it would take to be competitive. Since I am a SF native and we had been to many open houses on our own, Carole felt we were already ahead of the game and expressed confidence in us. She advised us to check out open houses the next day and email her a summary of all the houses we would see. The next day, my husband and I went to several open houses and immediately emailed Carole when we saw a house we were interested in. She contacted the seller's agent right away to get the disclosure packages for us so we could consider whether to make an offer, and we received disclosure packages within an hour of asking for them. We fell in love with one of the houses we saw but learned that offers were due the next day at noon! We immediately called Carole about putting in an offer, and she advised us on how to make the most competitive offer. After our call, Carole kicked into high gear. She emailed us back right away summarizing our conversation on the decisions we had made to include in the offer. She contacted our lender about contingencies and the number of days to close of escrow. She also advised us to draft a love letter to the sellers to include in our offer. After a flurry of activity on Monday morning, Carole had all the documents in place and our offer was ready to be submitted by 11am with an hour to spare. Multiple offers were made on the house, and we stood out because the sellers loved our love letter. However, the sellers decided to counter offer to everyone. Carole advised us on how to respond to the counter offer and helped us remain calm during this anxious time. After the counter offers were received, Carole spoke to the seller's agent to assure the agent that we would meet the contingencies in our offer. After this conversation, the sellers decided to accept our offer. My husband and I were elated and shocked that our very first offer ever was accepted! Carole then guided us through the tedious process of closing escrow and communicated with our lender to ensure everything was proceeding according to our timeline. We had a very stressful closing process due to a couple of bumps in the road, but Carole was always available and very responsive during the entire process. When we finally closed escrow, Carole told us that our experience was the dream purchase and even she was amazed at how everything turned out so well for us. My husband and I were very happy that Carole represented us in the purchase of our first home, and we would highly recommend her to anyone seeking a knowledgeable and hard working real estate agent!! read more

We have so much to thank Carole for -- I strongly recommend her if you are looking for an agent in San Francisco. Carole helped us over two years to find a home in the bay area. My wife and I were moving here from overseas for my job, and she was incredible at keeping in touch and guiding us along the way during our long move process as we waiting for a visa and to get our finances in order. Carole even found a temporary rental in San Francisco for me to use during long business trips prior to our move. Once we settled on an area and a home, Carole helped us navigate the process and get our offer accepted quickly and able to move in within a month. After moving in, she introduced us to a contractor and followed up relentlessly with him and us to make sure everything was going well. read more

Carole is a very professional agent. She guided us through the process twice. First when we were a buyer several years ago, and most recently when we sold our condo. She marketed our unit expertly and guided us through some twist and turns. She always kept us up to date. We were very happy with Carole, and with the results. read more

Carole Isaacs is the first real estate we have worked with and we chose her because she sold the condominium above our unit so we knew she would be knowledgeable about the market for our specific neighborhood, time of year and the type of unit we were selling. A few things that impressed me right from our first conversation were: her responsiveness and availability at all hours and her aggressive approach to getting things done. Within the first week of contacting Carole, our home was listed! She took us through everything that needed to be done, listed the condo on a variety of important websites and newsletters and brought in 20+ people through the unit each day we had an open house. Carole listed our condo at an optimal price which made us feel at ease instead of having to negotiate with agents who try to force sellers to list at a low price to attract buyers. Within the first two weeks of listing our unit, we had two offers. Carole coached us through the negotiation process and was patient with all our questions. Even with questions she wasn't sure about, she'd find the right resources and provide the answers in a timely manner. Carole worked hard throughout the entire process up to the day escrow closed and went on public record. We are very grateful to have found Carole and would highly recommend her for our friends. She builds good relationships with key people that help move the sales process forward and even bought chocolates for the property manager representative just because! read more

Carole is the sort of Realtor you dream of. She is highly knowledgeable, open minded, friendly, yet not scared to be fierce when needed. She treats every client with equal respect and understands that buying a home, especially in a high priced area like San Francisco, can take some time, with many false turns and rejected offers. I could not recommend Carole more highly. read more

Carole was our agent for both the purchase of our first condo in 2013, and the sale in 2017 when we moved. She was fantastic on both the buying and selling ends. As buyers new to the market, she was very realistic with us about what we could expect given our price range, and found a great condo for us that was not well advertised that we were able to get for a bargain. As first time sellers, she walked us through every step of the process, starting with coming over to our place almost a year before we were ready to put it on the market to discuss things we could do to improve our sale value as we prepared to put it on the market. She connected us with great stagers, painters and other contractors to help us get the work done, and was actively involved in every step making sure all the work was being done well. Once the home was on the market, she worked quickly to generate interest in the property, and we quickly had multiple offers. The entire process went very smoothly. Bottom line, without Carole's expertise and diligence we would not have been able to break into the SF real estate market when we bought our condo and we would have had a rocker time selling. I would highly recommend Carole as an agent to anyone, but particularly to those who are first-time buyers or sellers as she is very hands-on and engaged through the entire process. read more

Carole is a perfect real estate agent. She is smart, personable and loyal. When we met her at an open house a year and a half or more ago, we had no idea what our future held. We explained we may not buy a house because we were considering a move to Paris for a year. No matter. Carole invested time and effort into our possible cause and never made us feel like we were wasting her time - even though we kind of were since we ended up moving to Paris for more than a year and that easily could have been the last she heard of us. However, remembering her generosity and professionalism, when we returned in May we had no doubt who we wanted to help us find our new home. Carole exceeded every expectation we could have had and ran circles around the sellers' agents we dealt with. While other agents didn't pick up calls, didn't return calls and had sketchy knowledge of the market (or even the houses they were marketing), Carole never missed a beat. She always answered her phone, communicated consistently and clearly, was available for viewings and gave great recommendations on houses to see (or not bother to see), thus completely streamlining what may well have been an arduous process, but for her skill. There were many times as she drove us around not just San Francisco but the entire bay area, that I thought "she has to hate us by now" but she has unending patience for the process and client quirks - like our mid-search surprise adoption of a rescue boxer who couldn't be left alone so had to accompany us on every viewing. (Our dog now thinks he's Carole's dog. Or maybe he just wishes it.) She glided through the differing county requirements with ease. So, even though we were not limiting our search to San Francisco, Carole had no problems guiding the way. Thanks to Carole, we have now moved into a beautiful home in San Rafael. We couldnt be happier and we enthusiastically recommend her. read more

Carole Isaacs was my agent for a recent sale in SF. I cannot heap enough praise upon this efficient, meticulous, brilliant and delightful person! She was a joy to work with and made everything so easy for me. I was out of town for most of the time that my place was listed, but I could always count on her to take care of any detail and also keep me well informed of the status of my sale. I have bought and sold many properties in the US and abroad and she is the best by far. Judy N. read more

In 2011, we decided that we would move to San Francisco in 2013. Carole has been our agent since the beginning of this journey, and she helped us in finding the right place. First, what we liked about Carole is that she did not push us in buying a place when we were not 100% convinced. We expect an agent to raise issues and help balancing pros and cons, and she was very helpful in this. She has a very strong experience in the market and was able to provide us with a lot of valuable information and insight. Second, despite the fact that it took us a long time to close on our plan, she has made herself available throughout this journey, and has always been very responsive. Third, when we made up our mind and made offers, she was very proactive and providing good advices to guide us through the process. She was critical in closing on our new home and in dealing with all parties, including our bank. So, we are very happy about our decision to work with Carole and strongly recommend her. Jean Furter read more

As first-time home buyers braving the San Francisco market, we had a lot to learn. Carole's experience and candor were incredibly valuable during our search and purchase process. She helped us to quickly identify options that made sense for our young family. Not only did Carole help us find a home that met all of our many needs, we found it quickly and paid less than the asking price! We felt confident throughout the process that Carole had our best interest in mind and was doing all she could to be our advocate. Thank you Carole! read more

Working with Carole on my real estate adventure in San Francisco was a great experience. I was introduced to her by a coworker who thought Carole would work well with me for my needs. This was my third time buying a place, but the first time in the Bay Area. Carole quickly realized that I had experience with home purchases and that I had a clear idea of what I was looking for in a place. She took an approach geared towards my experience level. We toured many lofts and condos around the city, and she always took me to places that met my criteria or had a good reason for going outside of my core idea of a place. She was a great coach giving me guidance on putting forward a good offer on places that I was interested in. Carole is also extremely knowledgable, and if she happens to not know something she is very resourceful in hunting down the information to answer questions. I was lucky enough to find a place that suited my desire for a place and fell within an acceptable price range for me. Even after injuring herself, Carole was readily available to make sure the closing process went smoothly and timely. I have now closed on my loft, in the process of moving in and making the place my own. The overall experience was great and I would highly recommend Carole to anyone looking to buy in the Bay Area. She definitely has her client's best interest always in the forefront and will make sure everything works out positively for the client. read more

I am the very proud new owner of an amazing condo in San Francisco. This purchase would not have been possible without Carole's guidance, expertise, timeliness, determination, and negotiating skills. Her experience and professionalism was evident at every twist and turn of this purchase. I definitely chose the right agent and having the right agent is definitely the key to success in this housing market. I couldn't recommend her more highly. If you are in the market to purchase a home in San Francisco, Carole is your go-to person. read more

Carole helped to sell our SF condominium flat last May. She was referred to us by good friends who had used her services in purchasing two of their homes. As was the experience of other reviewers, her knowledge and judgment were outstanding. Condos like ours, with only 3 units, often present challenges in dealing with other owners. Carole handled all issues with diplomacy, expertise and firmness. We also benefited greatly from her contacts with remodeling services such as painting, floors, staging, etc. Prices were reasonable and jobs well done. She was also available by phone or email at any time and that helped quell our anxieties. If you are looking to buy or sell in SF, I highly recommend her. read more

My husband and I recently closed on a condo in Nob Hill and we honestly couldn't have done it without Carole. We are first time buyers working in finance so we are pretty picky people. Carole from the start was so professional, thoughtful and responsive. She was available late into the evening and the weekends to help talk to us about everything strategy for our offer to questions about our contractor. The listing agent on this particular deal wasn't too involved and Carole took it upon herself to get things done for us that really wasn't in her job description. The reason is she really cares, we felt important to her and protected by her. I seriously cannot recommend her enough. She also is straight shooter. Call her, she is the best. read more

My wife and I started looking for a house in SF about 14 months ago. We met Carole at an open house, and ended up choosing her as our buyer's agent. We had no knowledge of the SF market, but no problem, when it comes to real estate, Carole knows EVERYTHING! She has an encyclopedic knowledge of just about every SF neighborhood, as well as being able to recommend contractors and pest inspectors etc. In fact, we eventually ended up buying in a neighborhood that Carole introduced us to. It was not on our original list of places to look, but after we'd seen it, it became a favorite. Carole also notices details that other people miss. One example was when she told us not to proceed with a house we quite liked, because she'd seen that there was a Fire Station across the street. We had seen it too, but had not considered the possibility of being woken up in the middle of the night by the sirens! She is also super responsive - it didn't matter what crazy time of day I sent her a text message or email; a reply came back almost before I had hit SEND! We made 7 offers before we succeeded. It is a testament to Carol's expert advice on how much we should offer each time, that we came in the top 3 contenders every time. Carole was with us every step of the way, from making offers and counter-offers, to dealing with the loan officer at the bank, e.g. getting updated pre-approval letters. I can thoroughly recommend Carole to anybody who is looking to buy a place in SF. I guarantee she will not let up until you are safely ensconced in your new home! :) read more