I live in the Baltimore area, and went to Kissel whe i was looking for a replacement for my BMW…read moreF800R, which had been totaled in an accident. (i was uninjured fortunately). I had looked at several bikes at Bob's BMW in Jessup MD, but also wanted to look at a R1200RS, which Bob's did not have in their inventory. I had originally purchase the F800R from Bob's and really like their dealership, and felt that going to Kissel, another BMW dealership would probably be a similar experience. I had been corresponding with Haley about the bike, and determined a date to go visit for a test ride. Unfortunately, Haley wasn't there that day as she was getting married, but as i walked in and greeted Evan and explained who i was and why i was there, it was apparent that they were expecting me. Evan took me to the bike, which was in the service area of the building, getting a look over preparing the bike for the test ride. They let me swing a leg over and allowed me to look over the bike as they were preparing it. i noticed some very minor things, (clutch lever needed to be rotated up a little bit, clamp was a little loose) but overall the bike appeared clean, and in good condition for a 10 year old bike. The bike did have over 50k on the odometer, which was not an overall concern as i've heard very good things about the longevity of the 1200 boxer motor, and the tech also commented, "Mine has over 70K". I went and sat with Evan for a short period of time while they finished preparing the bike. He explained the test ride route, which was a short out and back on the main road, and i put on my gear and went for a ride. The bike in general seemed flawless, and i was very happy with the ride. When i got back, Evan said "so are you ready to buy it"? I said i think so, but had some other questions, most of which were prepared for me by the salesperson at Bob's. Evan answered what he could and also took me to the service area where i spoke with the service manager about what they did and didn't know about the bike's history, their inspection of the bike once they received it as a trade in, and what was done to it to prepare it for sale. It was a good conversation, however, i felt that the responses to some of hte questions were a little bit "guarded", perhaps because they didn't know, or maybe there was information they didn't want to provide. None the less, i purchased the bike and rode it home 150 miles, smile on my face the whole way. The primary reason i didn't give a higher number of stars, is i just felt like they just wanted to get me out of there. All of the processes went smoothly. Raelynn in the finance office was fantastic (i paid cash) so the paperwork was minimal. When i finally did get on the bike to leave, there was no fan fare for their new customer that just purchased a bike. No one saw me off and said "congratulations", took my picture for their web site or anything. I actually had to ask, "OK, am i good to go now"? Since then, i have learned that some of the maintenance questions i had been asking were related to a BMW issue with the driveshaft on the bike. They were answering my questions and telling me that the driveshaft would be replaced by BMW at 60k miles, but didn't let on to the reason why. I feel that this was kept from me in pursuit of the sale, rather than being transparent with the customer. I have no concerns about the bike or the drive shaft, however, i do feel that the way it was handled shed some light on the manner in which Kissel deals with their customers. I love the bike and am very happy with it.

terrific service, great people to deal with. highly recommended!…read moreI have purchased three scooters from these fine folks.

Failed to honor contract. recieve a price on used spyder, they couldn't find title, two+ months…read morelater they get new title, got down to finalize deal and they wanted 2k more. Wish I would have seen this yelp score first. Dishonest sales doesn't make for a good busniss.

Great service and friendly staff. Special shout out to Ethan who took care of all finances and any…read morequestions I had in a timely fashion. Ran into pick up issues and Ethan showed great patience and was very understanding. Drove over 4 hours, Highly recommend! Thanks to everyone!

John is an awesome guy. He dioes great work and I wouldn't consider taking my bike anywhere else…read more He is not only good but is reasonable in his pricing and always seems to take the time to take care of your problems even if you just show up and say HELP! (which I have done a couple times). Today I popped in with my inspection expired by 1 day. WHOOPS I forgot! He dropped everything and inspected it for me. Even saw my tires were a little low and put air in them for me. Try that are your Harley Dealer.

From the owner: Twins Cycle can perform your Harley service work, whether your needs are minor or major. At Twins…read moreCycle, you can feel confident that the mechanic servicing your motorcycle is MMI certified for Harley-Davidson repair and Service. We offer the same level of service that you will receive at those larger mothership dealers, but with the personalized service that only an independent motorcycle shop can provide and at a lower overall cost.

Great place to buy your ATV..... People are helpful and answer your questions.... If you call with…read morequestions they hello you out! Would recommend this place for sure .

The guys at Toms cycle have always been helpful. I have…read moredealt with many different employees at Toms and have always been happy with the service. The guys in parts have gone above and beyond to get me what I need in a timely manner. I have bought 4 or 5 bikes from Toms cycle and all the transactions have been very smooth.. Great place!!

I came here asking the price for plugs to be put into my machine and the guy that could book me…read moreinstantly told me that he wouldn't pay a shop $120 to do plugs for him, insisting that I should do this myself. I consider myself knowledgeable but have not had any time to do this, nor the want to. Didn't even try to upsell to make it more worth the time and money. This and past work that I have had done wrong is unsettling.

They helped me pick out a machine for our son with no pressure and no hidden fees like many other…read moredealerships in the area. Will only go here from now on. Thanks guys!

My experience here was great. Sean and Hunter were great to work with! I drove 5 hours round trip…read moreand it was worth every second. Very easy, organized, and professional. Don't hesitate, this is a great spot to get a new unit!!

Great experience at Alpha powers ports. Spoke with Sean over the phone about a used machine and he…read morewas very open about the positives and drawbacks of the machine as well as its advaibality. From there I made the 2+ hour drive and met with my Salman Hunter. Very much a straight shooter and open about everything he new of the used machine. No games or high pressure sales. Alpha/Hunter even worked after hours to set up a demo/test drive and to talk buying options. Cant give more stars or i wood as the process was open, honest, straight forward and never felt like a salesman to customer stressful back and forth. I picked the unit up last night and expect zero problems but if i have any questions or concerns ill reach out to them because im confident they will do anything they can. Great business and ill make the 2+ hour drive everytime for this sales experience. ​

Awesome customer service-answered all of my questions and accommodated special requests while…read morepurchasing an ATV. Great family owned business.

I'll start off by saying that my dad and I have been visiting Larry's for a couple of years. I've…read morealways wanted a Harley and after my brother passed who was a Huge Harley guy, I wanted one. We were drawn to the Veteran Friendly Environment and Cheryls inviting manor. So when it came time to buy a New to me Harley we decided to go to them. When I decided to buy a 2002 Sportster that's when things got more than a little weird. The 14 or 15 year old put in charge of cleaning my bike walked up to me and said the bike was too hot to clean and was trying to get out of cleaning it. Cheryl apologized for the inconvenience and had it washed while we waited a few hours for it to happen. We leave with the bike. A few days later I notice it being sluggish and seemed to misfire. This is my first bike so i wasn't sure what it could be, only that i knew something wasn't right. I Immediately called Larry's to inform them that there must be an issue with it. I was informed by someone working there that the head mechanic would get ahold of me to talk about it. When i was contacted I tried explaining the issue to him. Before I could finish what I was saying I was told I didn't know what I was talking about and that it was fine and was put through the shop. So I let it go for a couple more days until the bike was definitely having a major issue. It was misfiring, back firing, and dying on the side of the road. I then talked to Wesley whom said he would talk to the shop and have someone call me. Well that day never came. Its now 10 months later and now has been too two HD shops to figure out the issue and have spent $600 at the last shop before today dropping it off at Arkport HD which who knows what it'll end up costing not to mention not being able to ride it no more than 100 miles and paying 4200 for a pile of metal before tax and tags. I LOVE my bike. But it's just a pile of metal at another shop that's going to continue to drain my pocket. Moral of the story DO NOT BUY HERE!!! Especially if you're a younger gal or guy, they will walk all over you with a pretty smile and then unleash their shop hounds to Harass you, blame you, and never fix the issue. I've had to bite my tongue to hold back tears with what this purchase has done to me financially and spiritually. I cannot believe they can still operate as a HD Franchise and treat people the way they do. Not even worth the one star it takes too make this review.

I cannot say enough about these guys! A few years ago, after dealing with dealerships overcharging…read moreme for things that had a simpler and cheaper solution, Extreme was recommended to me. They have taken care of every car issue I've brought to them and have demonstrated honesty and integrity with not only the work they do but the way they treat their customers. Everyone at Extreme has been amazing with both mine and my brothers vehicles. Thank you for the work that you do! Strongly recommend!

Was recommended that this place also works on automotive exhaust. So I took my car there to get an…read moreestimate for replacing the muffler assembly. They charged $30 for the estimate, which is kinda ok, it's their choice, but didn't explain or even mention that there would be a charge prior to doing the "work". Bad business practice. Always notify your customer of intended charges. I will not return.

Fast service, low pricing, no hidden dealer fees. Made me switch dealers! Aaron was extremely…read morehelpful throughout the process!

So my son died about t ys ago, he had a nice yz125, i didn't wanna sell it, but I figured he'd want…read moreme to have something I could use , i found a 04 Polaris at 5 star 3000 I sold the bike, the guy dan sales, told me it has been looked over and is a good quad it had a plow and I have a .25 mile drive way , I ride this thing for 2 hr and the service light is on s lol from march 26 to July 16 I replaced all 4 wheel bearings, a 4 CV axle, breaks, front & rear a arm bushing upper & lower The front differential bearing is out and it makes a fatal noise when u turn at all, it's ready for a scrap yard, the guy who monitors reviews called me today and was trying to speak to someone to negotiate a solution, which I appreciate, also i spoke to a guy named Luke how said " if someone pulled that shit on me no, ide feel the same way" but neither one hax sussfully got a manager but or owner to contact me yet, I told everyone I spoke to listen if I brought this thing up, and got it off the truck, u would be embarrassed that your shop even sold me this piece of trash!! So i rate five star Motorsports a -10 stars Dan the sales guy id a crook and should be fired!