Highly recommend Riverside Autoplex of Poteau!! Steven, Jason, Lee & everyone we dealt with at…read moreRiverside were great! They made the process simple & gave us a good deal! We had a great experience with them & will definitely do business with them in the future!

On 8/01/2026, I was in a car accident out of town and came to them to try and get another vehicle…read moreon 8/5/2026 because I drive for work. I have to be able to support my child. No, my credit isn't great and I don't have a lot of money. That's on me. However, they tried to sell me a car that they knew something was wrong with. The salesman Michael told me it was his mom's trade in and that the back wheel was popping, but that the service department said the tires were the wrong size. I'm not knowledgeable on vehicles and was desperate to get back to work to support my child. I did get a decent deal on the car with a 500 dollar down payment so I figured I could just get the right size tires on the back and that would be that. Nope, it was not the tires. It was the rear end differential and cv axles. I found that out in an hour on my own. I also had three other people look at it and was told the same thing. I'm not sure why the service department didn't know because it was looked at there or so I was told. A week after getting the car (08/12/2026) it started locking up in the brake system causing me to not feel that the vehicle was safe any longer for my child or my job. I transport children in my vehicle for work. I stayed in contact with Michael the whole week and he assured me they would fix the situation. They ran a hard inquiry on my credit without my approval on 8/12/26. I have screenshots of those. They did let me bring the car back and said the funding was never secured so I didn't have to pay for the car, but would not give the down payment back. Now maybe to some people 500 bucks isn't a lot, but that's a down payment on a car that actually runs. I'm a very easy going person, but I do not feel like I was done right in this situation. Also, when I took the car back Jay Killian (sales manager) acted like Colten instead of himself. I'm not really sure why, but it was very unprofessional. I'm sure they don't care, but I will not EVER go through them again. Be careful going through them. They could have just said no, your credit isn't good enough instead of trying to sell me a pos.