I had problems with my previous insurance company. So I was a little hesitant to trust another…read moreinsurance company. But being that Jose was highly recommended I decided to give him a call. From the moment we talked he was professional as a assuring. He went above and beyond to help me out. Plus saved me a lot of money with both my car and my business insurance. Thanks Jose and keep up the great work.

This guy is legit. I had AAA insurance for a long time. But Jose got me more coverage for less…read moremoney than I was paying. He always responded quickly with emails and return phone calls. Wish I would have found him sooner.

Carlos has taken care of me and my family for so long I don't even remember, he has class, and is…read morevery sympathetic and treats you like family, I already had an accident NOT AT FAULT, and Carlos helped me out like a pro, he didn't need to but He did anyways, He even took the time to visit us, where do you find people like him that really cares. HIGHLY recommend this place. Maurice.

I wouldn't waste your time with this guy. I had Alejandro put a policy in place for my business and…read moreit seems that the good service stops once the sale has been made. When needing to have simple documentation on my policy provided to a third party (not an unusual request) I get no response to my emails or phone messages after leaving several with an answering service? It has been DAYS with no call back. Now I understand why your receptionists ask if I am an existing customer or interested in a new policy. Alejandro seems to only be interested in selling new policies rather than providing service to existing ones.

This will be my second year with elite insurance, I'm so glad for choosing them , janeth always has…read morethe right answers and she's always able to find me the best deals and prices , also was very helpful during my claim and would go beyond to make sure I was getting everything done currently keeping me informed of any chances , I highly recommend them , staff is so friendly and welcoming you won't regret it

Alice/Alicia stole my money - $225.00 brokers fee !!!! She signed me up for WHAT I WAS TOLD WOULD…read moreBE FULL-COVERAGE INSURANCE. I reached out to her she doesn't care ( view photos) . I got in an argument with Raul over his arrogant communication. He doesn't care about your interest or problems, and the moment you get upset SO DOES HE. After repeatedly telling Alex I want my FULL REFUND he tried to only pay me back "$180" after the delay your request for weeks .......love your too professional to surround yourself with employees of this stature. You as a branch manager have to be held accountable. I asked to escalate the issue with " upper management " they won't disclose any information of who that is ... IF HE EVEN EXIST !! I'm filing a law suit ... so if anyone is interested please email me lgriffin3.lg@gmail.com

I wish I could give zero stars. Allstate is amazing, this office is the total opposite. First off I…read moredon't even think Daniel exists, and if he does he obviously does not care about how his office is run or his customers. We got a new car almost a year ago in December and I made all the necessary changes to our policy. I dealt with Claudia, Alex and mostly with Carmen. To my knowledge, from what I was told, everything had been taken care of and completed by Carmen. I have the emails to show this was all completed on 12.29.2021 with Carmen as well as her verbal guarantee everything was submitted correctly and all the proper changes had been made. Now 10 months later my husband and I found out NOTHING was submitted and none of the changes were made by this office. My husband has had to take the last 4 days off of work to deal with the dmv and has spent the last 3 days at the dmv waiting for them to email him and fax the documents to the dmv, which they still haven't done. They keep us on hold forever and no one seems to know what is going on, we have to repeat our issue every time we call and they always tell us they're sorry because their system is slow or they pulled up our other account even though we give them the correct policy. We are dealing with this due to this offices negligence. Not only is this costing us the dmv fees, 3 wasted days at the dmv but it has also cost us 4 days of pay and having his bosses upset with him. We depend on his income as we have a baby and he's the only one working right now. I definitely recommend Allstate but if you want quality customer service do not give this office your business.

Honest, transparent and knowledgable. I've worked with…read moredifferent insurance companies and Armando knows what he's doing. His level of experience and professionalism is highly regarded. Knows the business better than agents and owners who've been in the insurance game for 30yrs plus. His break downs are simplified no hidden cost, no "broker fees" just honesty. The level of customer service has hit a new high with Armando and Alvin. Thanks fellas! Best experience I have ever had.

These guys are great!!! Ask for a guy named Miguel.. awesome customer service and work with me on…read moreon my needs!! A true miracle worker!! I scouted out different insurance companies in the area and this was the BEST!!!

Had the worst experience of my life here! First Miguel behave so friendly and after a year of being…read moremy broker I wanted to add a car and he said he would do it for me for free! So I did add the car and he charged me $220 for the premium change and he never sent the payment to the insurance so he stole my money!!! I even had to file a report to the bussiness bureau to get my money back... It took long time for him to send the money back to me! Whenever I called they said he wasnt at the office and Beatriz was very rude to me always! She even txt my cellphone in a very mean attitude! I dont recommend this place at all... I a glad I got a deal directly with the insurance now and I dont need any brokers anymore!

Best insurance agent in town!! Been coming to him for many years and he is extremely helpful…read more Every-time I've needed paperwork or proof of insurance anywhere in the world he has always been helpful and on it right away with emailing anything. I would recommend this place to anyone.

I called today as I was referred by a friend of mine and wanted a quote for auto insurance, the…read moregentleman who answered was very argumentative and made me repeat myself multiple times of everything he asked me. I gave him my vin at least 3 times and each time all he could say is that's the wrong vin! However he wouldn't let me say more than 2/3 letters or numbers without interrupting but in the rudest tone possible! Not worth your time or energy to do business with this place! Run for the hills and if you already have used them please switch!!

Mr. Octavius had been messaging me for weeks to check and see if I was ready for new insurance. He…read moreinsured me that he had found a good deal. Today I was serviced by a gentleman named Jason. He took his time with finding the right insurance carrier for my needs. I might have given him a hard time about what I was looking for but he did what needed to be done. I now have good insurance but I had even better service. These guys are a good team!

With skyrocketing insurance costs here in California, I was very pleased to find affordable…read morecoverage through Global Guard Insurance. I have been with them for a year, and just renewed my policies. Janice has been very helpful, and I highly recommend them.

I've been with my previous insurance broker for over 30 years and honestly never thought to switch…read more After speaking with this agent, I decided to give them a shot and I'm really glad I did. They were able to match everything I had on my old policy and even improve some of the coverage, all while cutting my premium nearly in half. That alone was a huge eye-opener. What really stood out was how straightforward and transparent they were. No pressure, no confusion just clear explanations and real results. You can tell they actually care about getting you the best deal, not just selling you something. I honestly wish I would have made the switch sooner. Highly recommend to anyone who feels like they might be overpaying, it's definitely worth getting a quote. Thanks Luis.

Luis and his staff are the best. We switched from multiple carriers to combine our cars,…read morehomeowners, landlord and umbrella policies to one company. Luis has been very thorough with all our insurance needs. We unfortunately had a recent car accident and Farmers claims has been excellent. They have followed up and paid for the claim in a timely manner. I highly recommend Luis, his staff and Farmers Insurance.