I am 64 years old. I was born without legs from just above the knees, , and have been in and out of…read moreprosthetics facilities since I was 18 months old. Over the years, I have seen very good - and very bad - prosthetists. Chris Kort and Prosthetics in Motion is, hands down, the best experience I've ever had. My journey to Chris started over 20 years ago, in a facility that I loved at the time. I was receiving excellent care - until I wasn't. That prosthetist is a superb limb-maker, but over years he and some of his staff became arrogant and the process, which needs to be collaborative to work - became a power play. Chris worked with this prosthetist, and takes a lot of the same positive approaches, but he has none of the arrogance. Nor does anyone else in the facility. Prosthetics in Motion provides excellent care without any drama. From the moment I first called Prosthetics in Motion -in crisis - I knew this place was different. The person who answered the phone was respectful and kind, and clearly educated in the the business. She immediately told me the person with whom I should be speaking, gave me the name of the practice manager and said Rebecca would call me back. I spoke to Rebecca that day and I immediately felt comfortable and willing to trust. She was knowledgeable in her intake and discussion of the facility and the process, and she gave me more than sufficient information, but she clearly also was an educated and effective listener. In the course of the first phone call with Rebecca, I felt hope that my several years of depression about my legs was lifting. The first consultation appointment was six weeks away, but when I stressed the urgency of my situation, she spoke to Chris and fit me into the schedule within 6 or 7 days. My initial appointment with Chris gave me extreme confidence that Prosthetics in Motion was the place for me to be. He is a smart, kind, talented professional. And the other prosthetists are, too. They work as a team, and it is evident that they really learn from each other, so even the less experienced folk are truly excellent. In between the arrogant guy and Chris, I used another prosthetist. He, also, is kind and smart and has no arrogance, but the facility simply did not have the depth of knowledge and experience with above-knee bilateral amputees that Prosthetics in Motion has. That experience and education, along with Prosthetics in Motion's deep vendor relationships, has once again made my life one that works really well and seamlessly with prostheses, rather than a life that is all about prosthetics and constantly filled with limitation. Finally, I cannot emphasize enough how pleasant it is to go the facility. It is airy and bright and filled with natural light. There are parallel bars and a full size ramp and stairs, as well as a treadmill and other machines and lots of room for walking. Last week, Chris spent almost an hour with me teaching me to walk down the ramp, something I have never been able to master in 25 years of using C-legs. I urge anyone who needs a prosthetist to interview the people at Prosthetics in Motion. I do not think you can find a better facility. -Eve M

They are the absolute best!…read more 1000% knowledgeable, easy to work with, accommodating and empathetic to everyone/ every situation. 11/10 all around. Thanks for everything guys!

I have to say not my experience so far the reviews here are very old. I'm a recent below the knee…read moreamputee contacting Allcare. I was given very good customer service, and from what I can tell a very good product. Granted I'm new to this. Eric and Jose have been invaluable in this journey... I just got my foot so we'll see how it goes. May update the five stars I don't usually give five stars to anyone.

As the result of a stroke I need a full leg brace in order to walk. I've received four Donjoy…read morebraces from this company over the years. recently a screw fell out rendering my newest brace unwearable. all I need is the replacement screw. their response was I need to be seen and have my brace evaluated. all I need is a screw. Poor customer service and inflexible policies. I will find another company that will help me and my disability when needed. I suggest you do as well.

Fantastic staff! Extremely friendly and over-accommodating. The experience, knowledge and caring…read moreattitude show that you don't need a MD to take care of patient needs!

DO NOT GO HERE UNLESS YOU ARE DESPERATE!!! I had an appt to be fitted with a doctor prescribed…read moresplint & when I got there the man I was supposed to see wasn't in. Supposedly he was at the hospital. One employee called him to see if he was on his way back & another gave me a form to fill out & took my insurance info. A sour, white haired old man came out with a box of splints & after fishing around in the box pulled one out & said come into one of the rooms. He proceeds to put the splint on my hand & when I tell him it's not right, not what the doctor wants he starts YELLING at me that the doctor is wrong, he's been doing this for 40 years, blah, blah, blah. I said you know what give me my paperwork I'm going someplace else. I walk out of the room into the main area & the other man hands me the rest of my paperwork. I said, "I can't believe how unprofessionally you are treating me. You don't have to yell at me". Sourpuss replies, "WELL YOU'RE YELLING AT ME!". I'm now thinking WTF I'm out of here. I said, "I'm calling my insurance company to complain" & sourpuss yells back at me, "GO AHEAD I DON'T NEED THE $25". This is NOT how a customer should ever be treated.

I heard that Dr. Pillet was the very best...and he is! I flew from Arkansas to Atlanta to see him…read more It was a long wait, but well worth it. He does amazing work. I have had a couple of other prothesis from other places just because they were less expensive, but none could compare with Dr. Pillet's. It looked exactly like my real hand. His office staff was super nice and easy to communicate with. They went right to work, just like little robots and made me the perfect hand. It was a long, tiring experience but every detail was perfection.

I expected good things because this was recommended to me by HSS, which is supposed to be the gold…read morestandard for orthopedic care, but this is undoubtedly the WORST place i have ever gotten orthotics made. Not only did they make EXTREMELY horrible orthotics that made my ankle injury worse, they take forever to get back to you, and their customer service representatives are incredibly rude and incompetent. I don't know why they still have their jobs as bad as they are. Not only that, it takes weeks to get anything done. I have had to ask for multiple adjustments and the adjustments don't even do what i asked and make my injury worse. They waste your time and lie to you that they're going to do something. They also apparently require a special meeting with the president of the company to get a refund for their defective products. They are the most incompetent, unprofessional and difficult to deal with medical business i've ever had the displeasure of dealing with. DO NOT COME HERE AND WASTE YOUR TIME AND MONEY. I would give this place 0/5 stars if it were an option available

Following up on my previous review, Eschen reached out to me to see if they could do something to…read morerectify the situation. I went in for another consultation and they spoke with my Dr, and they offered to replace the original orthotics at no charge. I've only had them for 3 days but thus far I am very satisfied with them. They fit multiple shoes, they are made of quality material that looks much better too, and they appear to be doing their job. We got off to a rough start, but I'm very happy with the outcome. I hope and believe this turn of events represents how Eschen intends to do business. If you have problems with anything you've received from them, reach out to them. I think they will try to fix the issue(s) for you. Good luck!

Wonderful doctor and nurses. From the minute you walk in to check in to the time your in the office…read morewith the doc. You feel like family. The doc makes sure you are comfortable and that you understand what is going on and answers all of your questions. I haven't seen a doctors office like this in a long time and I won't be going anywhere else. Thank you for all your help!!

I was sold a pair of orthopedic inserts that are made in office, they are very flimsy, and not at…read moreall what I was expecting for the price that was charged. After I agreed to get the inserts, I realized that what they were giving me is something I could have gotten anywhere. It doesn't even look like my foot imprint is in the inserts. They are made in office in about 10 minutes and patients are expected, after paying $447.00, out of pocket, to go home and fit them into their shoes themselves I have had an orthopedic shoe inserts made in an other podiatrist office, and they were sent to a lab, with an impression of my foot, they came back, the exact imprint of my foot, these are very flimsy and I was totally shocked, it was definitely not at all what I expected. None of my insurances were submitted prior to even see if this "insert" was covered. I had to pay for something I didn't want or will not use.

I contacted every store in my area for a Cam Walker for my child. This was the only store which…read morehad one in stock. The owner of the store came in on Sunday (store closed) to fit my daughter with the boot. She is now able to return to school Monday after missing two days. He also answered all our questions in a pleasant manner. I would highly recommend him and the store.

From the owner: We see beauty in every curve, bio-mechanics in every bend and relief in every plane for over 75…read moreyears. With honesty, integrity and an awful lot of ability we deliver custom orthotics with a unique shape and unparalleled performance that eliminates foot pain for each individual's problem, since no two feet are alike. Our patient care and warranty are second to none. We guarantee all orthotics against breakage or defects in materials and workmanship for a period of two years from the original date of purchase. Top covers, cushions and accommodations are guaranteed for one year. Normal wear and tear is not covered. Orthotic Refurbishment Ortho Works expertly refurbishes nearly any foot orthotic (even if we weren't the original manufacturer), utilizing the finest materials, processes and technologies. Ortho Works Orthotic Insurance Program covers our patient's against lost custom orthotics for 24 months. We accept most health insurance plans as well as major Credit Cards