Brought in a pair of leather shoes and they turned out great and the price was reasonable…read more Helpful, friendly and honest employee. What more can you ask for? I brought in a leather bag recently to see if they could repair a small rip. Instead of attempting to fix it, they simply told me that it would be better if I didn't repair it as it would cause more damage. Usually, you would expect them to repair it, and regardless of the final results, they will still find a way to make money off of you. This honesty thing is important these days. I would feel at ease to bring other items for them to repair.

I visited this store for the first time today and my experience was absolutely lovely. The owner…read moreHovig assisted me with my repair with such professionalism, patience and warmth. He explained in detail which adjustments would be made and made sure I was satisfied with them. Honestly, the service I received today was absolutely exceptional and my experience was all around lovely. I'd definitely return to Cordonnerie Cavendish for future repairs. (Hovig, You're the best! ) 20/10 would recommend!!!

Great cobbler in Alexis Nihon on the ground floor right by the Atwater metro exit…read more Unfortunately I was not able to find any shoe repair places in my neighbourhood, so I made the journey downtown specifically to this place to repair a pair of sandals. My sandals didn't need extensive repairing, the leather strap had just separated and I didn't trust myself in glueing it back together. They did this job flawlessly and in a timely manner. He asked me if I was okay with walking around the mall and coming back in an hour. Recommend for your shoe repairs and other leather goods. I am a happy customer!

I love this shoe place in the basement of Alexis Nihon. I have brought in many pairs of my injured…read moreprecious shoes and they have always fixed them up perfectly. Broken zippers, shoes needing stretching, shoes needing to be resoled... Their prices are reasonable, the service is great and they are always ready when they say they will be. Bonus - they clean and polish your shoes when they are done fixing them.

Best show repair place in town! I totally recommend, the service and the prices are actually very…read moregood.

From the owner: Repairing shoes, cleaning, and tailoting(repairing clothes).read more

A very jovial gentleman will receive you with the nicest smile, and…read more he will explain how he is going to fix your problem. My shoes needed a heel replacement. The job was done perfectly in one hour. Very professional, reasonable price. I highly recommend this gentleman

Fantastic! I was on vacation and wrecked a shoe. I took it to La Cite show repair and he glued and…read morestitched both shoes and had them ready by the next afternoon. Great price, too!

I first began using this master shoemaker over 25 years ago. I went back to him recently to have…read morehim restore three pairs of Birkenstocks with new soles and insets. I would not trust my shoes to anyone else. This lovely man is a true master. I have three pairs of Birkenstocks which are like new for less than half the price of new shoes. The price was very fair and the service excellent. If you want your shoes repaired by someone you can trust, I cannot recommend this beautiful shoemaker enough. J'ai commencé à faire appel à ce maître cordonnier il y a plus de 25 ans. Je suis retourné chez lui récemment pour qu'il restaure trois paires de Birkenstocks en y installant de nouvelles semelles et de nouvelles semelles intérieures. Je ne confierais mes chaussures à personne d'autre. Cet homme charmant est un véritable maître. J'ai trois paires de Birkenstocks qui sont comme neuves pour moins de la moitié du prix de chaussures neuves. Le prix était très juste et le service excellent. Si vous voulez que vos chaussures soient réparées par quelqu'un en qui vous pouvez avoir confiance, je ne saurais trop vous recommander ce magnifique cordonnier.

Excellent and fast service. They also have a wide selection of shoe care products as well as…read morefashionable accessories (bags, purses, umbrellas, etc). Their specialty is leather restoration and will turn your old dusty shoes brand new!!

Needed to repair my winter boots and sent a picture of the damages via Yelp and received a quote…read morefrom the owner in just a few hours. Was very satisfied with the service and workmanship. Was done in a timely fashion and very reasonable prices. My Chelsea boots are better than new and prepared to withstand another gruelling montreal winter.

Amazing service, a lot of attention to details! Very talented shoe maker, i brought in my…read morecollection of sneakers and they're all refreshed and brand new. The work was simply amazing. Punctual too, as promised by the shoe maker. See you soon with some new shoes!

What a pleasure it is to bring needed repairs to this 'shoemaker' !! He does his very best to make…read morewhatever item better than when it was brought in. He is honest and tries his best to give each customer his best price. Highly recommended !!

Excellent workmanship and the service is top notch. Koko is a craftsman. I highly recommend him…read morefor boot and show repairs and polish and maintenance of your good shoes. He is a gem.

For a few years this cordonnerie was the place where I used to go for minor repairs. I never had…read moreany complain on the quality of the service, but the recent extraordinary experience forced me to publish a negative review. I had to replace a broken zipper on my winter boots. A new zipper was installed unevenly and it opened in the middle on the 1st day I wore the boot. When I came back with open zipper, the owner of the shop told me that it happened because of the faulty lock on the zipper. He replaced that lock, but he boot remained twisted (it became twisted after zipper replacement) and hurt my foot. I came back again to the shop. The owner did not listen anything! He just removed that zipper and told that I can repair my boot anywhere else. I asked him to give my money back, and then he became violent. He flung me my money, screamed at me using *f* words, called me "psycho" and threatened to call for security! I silently left the shop. When he saw me taking the picture of his shop from the outside (that picture is uploaded to Yelp), he chased after me. Needless to say that I went to another cordonnerie. They found that one end of protecting pad under the zipper was glued to the wrong place during replacement of zipper (it has moved aside from its original place by about 1 cm!). That caused a "bump" under a zipper and twisted the boot.

Took sandals in for sole glueing on June 22nd 2020. Young owner suggested half-soles (leather) as…read morewell. Cost $80 & tax ($97.73). When I commented on the huge cost he extolled the quality of the leather. Now 1.5 months later, after only indoor wear) soles are unstuck. Went in today to have them re-glued. He told me had never glued them in first place, just done the soles. (Actually this could not be, as they were flapping in the wind when I took them in, and adhering when I picked them up. Today elderly helper (father-in-law) said he would glue them for $8.00. So I asked the father-in-law cost of my half soles, showing him. He said $45.00. When I said I thought I paid $80.00, young man said I was imagining it. Impossible. Went home, found Credit Card receipt, showing $97.73. On my return, confronted by the credit card evidence, he then said that the soles could never have been $45.00, father-in-law was wrong. I asked for a refund of the difference between the two costs. Young owner fllatly refused, offered to glue soles, for free. I declined after having been royally ripped off. This is a sad case of opportunism.

The zipper on my boots was opening as i walked so I took them in for repair. The fine fellow…read morebehind the counter took a look, made some adjustments, bent a few widgets with his pliers and the problem was fixed...no charge. This why we keep going back. This shop is part of our community and they help us get through our travails with professional care, thoughtful compassion and simple but rare, class. Bless up !