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    Caring Hands Mobile Phlebotomy

    5.0 (1 review)
    Open 6:00 am - 8:00 pm

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    2 years ago

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    Labcorp - Labcorp hours as listed on their front door

    Labcorp

    2.2(57 reviews)
    6.3 kmDowntown

    My appointment was for 7:15am. I got off the elevator exactly at 7:00am since that's when they open…read more(as advertised on their website and the listing on their front door) and 3 people were in the hallway lined up. The door to the office was locked. We were not let in until 7:23 which was a bit inconvenient as I had to head into work right after. The waiting area had about 14 seats and the Express Check-in scanner was not working. Once I was finally seen, the gentleman who assisted me was great. I took a Lyft so I'm not sure about parking, but it's very close to the Civic Center MARTA station.

    My physician picked this company, which I had never heard of. Labs were taken in his office by a…read morephlebotomist. It was an annual checkup and I have a few numbers I need to watch. I got an email to sign into their site. After giving the site my personal information, I set up username and password. It didn't work, even though the password met all their criteria. Uppercase, lowercase, number, symbol, eight character minimum. Of course they had to send me an email with a code. Okay, copied and entered the code. Message that I had not met the criteria. There's no contact method, so I can't find out why. I changed the password 2 more times, making it longer so I could be positive I met the criteria by doubling each one. Still told I couldn't get in, but no reason. Maybe I made a typo somewhere -- name, address, phone number, DOB, whatever, but I couldn't go back to that and see. Or maybe I was too irritated (quite possible. The tool kept repeating I didn't meet the criteria. I assumed that was about my password, but who knows? They cheap out by not having tech support. I mean, there was a thunderstorm a few hours ago. Maybe their server is damaged. Maybe the power is out. I will have to wait til Monday and have the doctor's office email me my lab results. I'm making a bet that they have gotten rid of tech support in favor of a half-baked AI "assistant" who is doing its job of failing at its job. Every company in the world is p***ing off customers with the expectation of getting a huge return on their investment. I'm going to suggest my doctor switch to a different lab. Don't answer here with the standard meaningless response that I've read a thousand times on every review site on the internet. "We at (name of incompetent company) always strive....." Striving isn't succeeding. Using worn out clichés but not fixing the problem only infuriates your customers. No, honey, physicians aren't your real customers. PATIENTS, via their insurance, employers or bank accounts are paying the bills. So wake up. Stop listening to company reps and try your tech garbage yourself before purchasing. You might find the newest and latest is not an improvement.

    Photos
    Labcorp - The bruises on my arm 5 days after my blood was drawn.

    The bruises on my arm 5 days after my blood was drawn.

    Labcorp - View from the bathroom was nice

    View from the bathroom was nice

    Labcorp - The bruises on my arm 2 days after my blood was drawn

    See all

    The bruises on my arm 2 days after my blood was drawn

    Caring Hands Mobile Phlebotomy - laboratorytesting - Updated May 2026

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