Wonderful people! They were very straightforward with my pricing, had exactly the truck I was…read morelooking for, and were super friendly and helpful. Would highly recommend to anyone looking for a vehicle!

Bought a part online- crack in the part - they refused to exchange or refund. Will not be using…read morethis parts dept again.

Even though I do not live in Garden City I have my Honda serviced there, in large part, due to the…read moreprofessionalism and thoroughness of Carrie D. She ensures that my questions are answered and I get the needed service.

Great job crew & especially Jeff Gomez for making this a positive buying experience. Just purchased…read morea new Honda Pilot and their inventory pricing put to bed the notion that you need to travel to Wichita (or other metro area for a deal). Jeff went out of his way helping us and his care, concern, knowledge & experience were evident throughout. If you're looking for a new vehicle I would say give them a chance first.

I came here to this dealership traveling from Los Angeles in need of an oil change and a tire…read morerotation for my car. I was a bit nervous coming to a dealership in a different town, but I was biting the bullet and did it anyway. I called in and reached Steve over the phone, and he was very flexible and assuring with getting an appointment. He was able to fit me in right away and I got a good date for the appointment. When I was running late for the appointment by a few hours I called in and Steve gave me an appointment for later in the day. Another person who was in huge help with the service here was Corey -- when Toyota financial refused to cover a tire rotation under my plan, Corey was able to get me one under a fair price. Huge comfort and relief coming to a different dealership in a different town, but these two were instrumental in helping me take care of my service and providing a great experience! These two are deserving a lot more than they're getting!

Tried to schedule a oil change. This place is horrible employees have no clue or don't care. That's…read morewhy we went elsewhere to buy a new car. Tried to buy a car their they acted like they could care less. Good job guys, you probably run more customer's off than you help.

Called. Told them we were traveling through and needed to have a quick reading of codes. That's it…read more They said they had no time. Thanks for nothing! We will find a Ford dealership that will at least tell us the minimal info we need.

I bought a used truck form Sales Amanis Jeff Thatcher. Jeff answered all my questions and was…read morehonest about any and all flaws in the truck so when I drove out form Denver there were no surprises. I would defiantly recommend buying a Vehical form Burtis especially if this kind of honestly is what is expected of all there employees

2010 Kia Optima LX Indications: My vehicle had a loud,…read morebroken muffler sound. Carbon monoxide fumes entered the cabin. Slight loss of pickup, or torque, and increase in gas usage. I came into Lewis about a week or two ago to get a diagnostic on my car. Service and Part director, Jordan Johnston, ordered a diagnostic done on my vehicle by Henry, the mechanic. Diagnosis: Exhaust manifold needs replaced. Jordan ordered the part, including gaskets. This past Monday, I take my car in to get fixed. Turns out there was a crack in the catalytic converter. Henry skillfully broke off the very rusted gaskets, welded the catalytic converter and installed new gaskets. Lo' and behold, under Jordan's supervision, Henry saved me about $200 on parts, minus the gaskets, and all I had to pay for was mainly labor costs and fees. And he finished in such a TIMELY manner. Thank you Henry for saving me money and time, and Jordan for exceeding expectations on customer service. I don't trust mechanics very easily at all. Jordan made me feel like I could trust him. So thank you. I look forward to bringing more business to Jordan Johnston at Lewis Chevrolet Cadillac.

I had a terrible experience buying from this dealership. When I bought my car they only had one key…read morefor me and I asked for a spare. I was told they had the spare but it was at another location. That was a lie. After more than a month I had to contact them about the spare I was promised and was told I'd have to pay to have a new one made. Luckily, the incompetent employees messed up on my paperwork and needed my signature on something, which I refused to give until they honored what they said and got me my key. It never should have gotten to that point. Also the tires on the car I bought were all bald and needed to be replaced, at my cost, within a few months of purchase. I suggest going to literally any other dealership in the area over this place.

Had a pickup taken in to get an alignment after an accident, and was told that I needed new ball…read morejoints before an alignment could be done. Also tried to get rear axle looked at and they "looked" at it, but never got paperwork for it; instead they said it was "good to go." Went to try to get paperwork and instead they wanted to throw the pickup in their machine and I allowed them to. That's when they showed me paperwork and that's when they showed me that something was completely wrong. Wouldn't trust them with my life.