There was a long wait at the urgent care in Mt. Kisco and I was feeling terrible. I couldn't deal…read more I looked up this Northwell urgent care on my phone and was able to see that they could see me in 45 minutes, and I could reserve my spot for that time. It took me 15 minutes to drive there, could wait in my car, then came in 10 mins before my appointment. The man at the front desk helped me sign in, and took me to a room. The medical assistant took my blood pressure and asked me a few questions, so when the doc came in a few minutes later, he could get right to assessing what was wrong. I strongly recommend checking in on your phone and reserving a spot. Much better than waiting room limbo.

Needed a quick RX for a UTI so called up and got a virtual appointment with a nurse practitioner…read more It took less than 3 mins total THEN I GOT A BILL FOR OVER $500 (marked as a 30 min phone call) I have a high-deductible health plan and my share was $225. I am disgusted at the cost of health care and at these fraudulent charges. When I called to dispute they said that 3 min timeframe was irrelevant and that the cost was correct. Beware all these urgent care facilities. My bill came from the Northwell facility at Smithtown but I believe these practices and outrageous pricing are typical of all Northwell Health urgent care services.

I'll preface this review by saying I'm not a great patient. Going to urgent care sucks. I had been…read moreexposed to strep and was feeling very bad. I got there early and they saw me immediately. Everyone was kind, patient and professional. The rapid test came back negative but they sent it to a lab and called me two days later with the positive results for strep throat. Booo. They immediately sent a prescription to my pharmacy. Everything has gone very smoothly and they treated me like a person. Getting sick sucks and Northwell has been very helpful.

The staff is so kind and helpful. Dr Litchfield is so smart, kind, patient and caring.read more

There are many exceptional doctors here but how they've managed to survive in this pit of a…read morebusiness is beyond my comprehension. If you've ever wondered how NOT to run a medical center - or any business for that matter - just give them a call. Or try reaching your own doctors. The faceless owners of CareMount seem far too busy scooping up medical practices rather than running them. (The stars are for my doctors. CareMount gets less than nothing.)

The doctors and nurses are great, but the billing department is utterly incompetent and…read moreinfuriating. First, they are almost impossible to get in touch with -- interminable hold times, and although you can request a call back when it's your turn, they almost never call back. Then when you finally do get them on the phone, they say they'll take care of your problem but never follow through. I've spent *countless* hours over six months trying to get them to fix an incorrect bill, which they acknowledge is incorrect and keep promising to send a revised claim to my insurer but they NEVER follow through. I've had to spend countless hours on this over the past six months having the same conversation over and over again with them, to no avail. It's like Groundhog Day. And all the while they keep bombarding me with past due notices. If I could give zero stars, I would.

The team was organized and got me out pretty quickly. The doctor was very attentive and thorough…read more She got my medication sent out before I got to CVS.

Went here for treatment for some pain I've been experiencing and their service it was horrible…read more They wouldn't prescribe any pain killers due to it being classified as a narcotic. Mind you I've went to other walk in clinics and they had no trouble prescribing pain meds. I was also charged a $25 co-pay, while I've been to other urgent cares and only been charged $5-$10 dollars.

I had a bad go of things with the flu for over two weeks…read more Initial care and assessment in the ER was comprehensive, professional and delivered with alot of humanity. I spent five days being brought back to myself with steady care. The staff was great throughout AND the food; menu and preparation, were a real positive surprise. The right place, the right care. Thanks to all the staff.

Very clean facility, nurses ive dealt with have always been nice and professional. One time I was…read moremisdiagnosed, doctor at least admitted her mistake and told me to go back. I was not happy, but admitting it is was the right thing to do. Otherwise I found the docs, nurses all competent. Unfortunately I have been there way too many times, that being said. I have always been treated very well. I've had way too many surgeries there, as I just have been unlucky. Everybody was component and nice. Ud be happy to never he in a hospital again, but if I have to, I will go there .

Visiting from AZ and got an ear infection. Found this place online and picked a time slot online…read more Super easy and I got in at time picked. Doctor came right in and saw me. Got everything including picking up meds in about an hour. This urgent care was the best I have ever been to!!! Staff were great! Highly recommend it to anyone.

I had a nasty deep cut that required stitches. I was hoping the walk in clinic could handle it…read more I will say they passed the test with flying colors. Chelsea Gifford, PA-C Did the stitches along with her assistant Jen. Great job I left feeling brand new. I highly recommend NuvanceHealth-GoH

Outstanding and wonderful from desk plus Dr.Mintz understands my issues and always calls back to…read moreexplain how to deal with my difficult situations. Understanding and never rushing my questions and making sure he answers my concerns. He's caring and more. Fran Lewis Mj network restream just reviews

Lauretta the MA was very professional, compassionate and intelligent. She listened to all my…read moreconcerns and was very compassionate. I was so happy that DrS Roland was there. I was diagnosed with shingles on the left side of my face. He prescribed medications. He is very knowledgeable, patient and compassionate. Being an RN for thirty eight years, I know good vs not so good physicians and he is stellar!

Everything went well. Everyone was so kind, from the front desk to the back. I hope I don't need to…read morereturn to urgent care, but if I do, it will be this one.

On vacation and adult daughter had allergic reaction, they provided excellent care very timely and…read morewere knowledgeable and considerate.

I brought my mom in this morning for an emergency visit. The front desk was so helpful…read more Evelyn the nurse was absolutely amazing, and her doctor was fantastic Thank you!!!!!!

Awful experience on so many levels, and just very disappointing when you're sick and looking for…read morehelp. Honestly, if I need medical care urgently, I'd rather wait in an ER for a competent treatment than deal with this again. 1. They tried to turn me away 2 hours before closing saying they don't take walk ins. Their website and their automated call system say they take walk ins up to 15 mins before closing. Don't let them lie to you. They turned away multiple people while I was sitting in the waiting room, including someone asking for a Covid test. Just unconscionable. 2. They had my negative lab results for 4 days and didn't call me so I continued taking an antibiotic for no reason and having stomach side effects for no reason because of their negligence. 3. The dr repeatedly misstated my symptoms to me despite me continuing to correct him. 4. SO MANY 5 star reviews from people with only one review is such a red flag. Can't believe places get away with this nonsense.

Once again I tried to contact Dr P just now and the front desk hung up and did not take the call…read more No idea why but I think it's time for the people who own this urgent care to take notice

I have always had the best of care delivered in a timely manner every time I walk in to Urgent…read moreCare. Particularly Dr.Pitsioswho is caring and brilliant.