I had difficulty getting follow-up from the specialist despite multiple calls, but I truly appreciate Dr. Fereidooni's timely diagnosis and care. She is highly knowledgeable and experienced, and in my opinion, there is no need to wait weeks for a specialist when you can receive such professional, compassionate, and effective treatment here. Thank you as well to Mahda for the consistent follow-up and support. read more

My recommendation would be to AVOID this walk-in clinic based on my experience. I found the staff to be extremely rude and unprofessional, and I did not feel that the doctors gave me a fair unbiased opportunity to explain my concerns. The interaction felt very one sided, and instead of feeling heard and cared for as a patient, I felt as though I was incovenience. Patients deserve to be treated with respect, dignity, patience, and basic care. Reception staff should demostrate basic customer service, and doctors should take the time to listen and communicate properly & politely with their patients. Healthcare professionals serve the public, and patients should never made feel like a burden simply for seeking medical attention. This clinic needs major improvements in professionalism, communication, and patient care. It appears that other patients have also raised serious concerns about their experiences. DO NOT USE THIS CLINIC!! read more

I went in for a walk in appointment to get a refill for my medication, and Dr. Widyastuti was very nice and helpful. The perscription was written and I was on my way in less than an hour! read more

A waste of time and medical costs. She kept interrupting me non stop. Then asked the same questions over and over like as if I was making things up. She was rude, dismissive. I explained multiple times that I had a toddler and didn't want to expose him to other germs but she didn't care. I would have rather talked to ai or a robot with how useless she was. read more

Went to see Dr. Debora widyastuti for patient intake meeting. She did not give me a chance to talk, didn't want to listen to my symptoms/concerns or go over my medical records. she made me do an extensive blood work where I had to pay additional 100 bucks and she didn't even bother going over that. She concluded nothing is wrong with me in 10 mins of meeting me basis of just my appearance, even though I have multiple reports detailing my diagnosis. Never met a doctor who is so dismissive and extremely rude. read more

I had appointments at 3:40PM, and waited until 4:20. the lady whose appointment time was later than mine, but entered earlier, just because she could speak the same language as the receptionist. I was upset, but the doctor told me that keep silent or leave there, that was the only choice I had. What kind of clinic is it. I had a question for the receptionist, which school did she graduated. Does the school teach them when they arrange the clients , don't need followed the schedule. Why do they want us to book appointment? read more

I'm not sure if there's a miscommunication between the administrative staff and the doctors but the doctors here. it is busy here.You can schedule an appointment for the doctor to call you and the doctor may or may not call you on that date and time so it then becomes very difficult to get any kind of medical issue or pain you may be having resolved. read more

My April 2021 review left on Google As others have pointed out already, Dr Samad has an insensitive, disrespectful and abrupt demeanour. Despite having had 4 appointments with him in a matter of a few weeks, he seemed to have no idea who I am each time we had an appointment and did not even bother to review my file to refresh his memory, telling me instead that I'm fine and questioning what I was sharing with him. Though he knew I am dealing with significant chronic pain, his tone was so indifferent and patronizing I found myself crying in the car afterwards. I would avoid this clinic and go somewhere where patients are treated with care and dignity. read more

Called them because I needed stitches and was in my way to the clinic. The receptionist asked me if it was work related and I said no, then she said they were done taking pacientes that day. I thought that was odd, but I went to the emergency. I thought that was really odd. That happened around 2pm and they were open till 8pm. While I was waiting in the hospital, I decided to call the clinic again because it was bothering that they were full for the day, I had the impression that they just didn't want to do it because it wasn't work related. So I called... told them I had a cut myself at work and may need to get stitches. They told me that they were busy but it would take around 45 minutes to 1 hour. We all know that the doctors are paid more or get more money when it's work related. Not going back there. read more

DO NOT USE THIS CLINIC! Somehow, they forgot to give me a referral to a maternity clinic... for six weeks! Then they called me in for each individual test result as it came in, even though there were no issues, simply so they could bill the appointment. I had only used them because we are new to BC, and I don't have a family doctor yet. I was already about four months along, as we were also waiting for our BC Care Cards, so I would have ASSUMED that there would be some urgency in making things happen. Nope. When they did FINALLY get around to referring me (after having to cause a HUGE scene), they simply didn't send my test results to the clinic. Appalling, shocking, and they have broken at least half a dozen BC and Canadian medical ethics laws. Am in the process of reporting them. read more

Rude receptionist. She first asked me why did I want to see a doctor and after I told her she said they were not taking any more walk-ins. Petulant and rude staff. Never going back and will tell everyone I can not too as well. read more

The worst medical clinic I ever been. The girls at front desk don't know what they are doing. They even don't know about replace care card !!! read more

The most caring and devoting staff I've ever seen in Vancouver. Doctors are very kind, I've never had a feeling they want to get rid of me asap, as I experienced in other clinics. + Very convenient location in Coquitlam Mall, no problems with parking. read more

I had to pay a visit to the nearest clinic to get my throat checked and the female doctor did not have good bedside manners at all. When I started telling her my symptoms she interrupted me and said "well you have strep"and started making me feel ashamed that I hadn't come sooner. I asked her if she was sure and to please swab my throat because I'd prefer not to be on antibiotics if I don't have to. Right away she writes a prescription for penicillin. No checking of my temperature, no swab or anything. I proceed to ask her a second time to please do a swab and she raises her voice and says "sure I'll take a swab, but then you won't fill this prescription." Please do your job properly and not half ass it to ensure people are being properly diagnosed. I will certainly not be returning here and will tell all family and friends not to either. read more

Absolutely the worst clinic I've ever interacted with. The reception staff is not very knowledgeable, nor courteous. I went in at 9 am Saturday morning and not one person was in the waiting room. Was abruptly told they are booked for the day and no further walk-ins. Then they say they have one appointment left at 3:30 if I want to come back (they close at 4 on Saturdays). So I booked the appointment and drove all the way back to the clinic at 3:30, only to be told sorry, the doctor had to leave so we canceled all appointments. No phone call, nothing to advise me. Like a Seinfeld show....you know how to take the reservation, but don't know how to keep the reservation. Very unprofessional. Never going back! read more

I'm not even going to go into detail about how the clinic is run or the unprofessionalism or wait times because all of that pales in comparison to the doctors negligence at this clinic. Dr Samad needs to be not practicing medicine period. He misdiagnosed me, prescribed me medication I shouldn't have been taking and after getting test results back to show this did not let me know or let me know the real diagnoses. Instead I found out when I ended up in the hospital due to his negligence. When I called the clinic a few days after visiting to see if my test results had come back (even though I knew they had from my hospital visit) I was told by the girl on the phone that she cannot give out the results over the phone but the doctor only calls with results if he deems it necessary. I guess being misdiagnosed and prescribed harmful medication and not being told the actual diagnoses was not worth his time or a simple phone call. Found out after going to the hospital and told to stop taking the medication immediately and told what was actually wrong with me. The hospital accessed the results of the test. They corrected his mistake. Even though in the meantime he had found out and did nothing to follow up and correct his original error and fix things. Do not see this man. read more