This post is incredibly painful for me to write, but I feel it is important to share. I want other…read morepet owners to carefully consider whether Dr. Adams and Midway Veterinary are the right choice for their pet's medical care before trusting them with a loved member of their family.
My family is new to the area and we were highly recommended to Dr. Adams through a friend of his. We brought our 10-year-old dog in for a mass removal surgery. Shortly after the procedure, he developed panting, shaking, and a fever, so we brought him back to the office to be evaluated.
Despite these symptoms in a senior post-operative patient, no diagnostic workup was performed -- no blood work, no X-rays -- and we were told to simply monitor him at home. Later that afternoon, I contacted the office again because he had worsened significantly. He was breathing heavily, refusing water, and still not improving. Once again, we were advised to continue monitoring him overnight and wait until the next day for blood work.
That evening, his condition became critical and we rushed him to an emergency veterinary hospital, where he was diagnosed with bacterial pneumonia. After fighting for over 48 hours, he passed away.
When I later asked Dr. Adams and the staff direct questions about why no diagnostics or treatment were done earlier that morning, I never received clear answers. The practice manager, Ashley, stated the matter had already been discussed and declined to provide further explanation. To this day, after asking multiple times, we still have not received a medical explanation for why a 10-year-old dog showing a fever, heavy breathing, and shaking after surgery was sent home without further testing.
My dog was also administered a rabies vaccine while under anesthesia. We were never informed of possible risks or side effects, and I later discovered the vaccine manufacturer recommends waiting 2-3 weeks after anesthesia, especially in older dogs. Had we been informed of that recommendation beforehand, we would have declined the vaccine at that time.
Additionally, antibiotics were originally listed on the surgical estimate but were ultimately not prescribed. I only discovered this after reviewing the final bill. When I asked why, I was told by Dr. Adams he "didn't think they were necessary."
Since this happened, I have spoken with other veterinary professionals, including certified vet techs and staff at other hospitals, who agreed my dog should have received a more thorough workup when he returned with those symptoms after surgery.
In my opinion, my dog's symptoms were not taken seriously enough, and the lack of urgency, communication, and proper evaluation cost him valuable time and ultimately cost him his life. I trusted this office with my dog, and I truly wish I never had.
