This therapy clinic doesn't seem very accessible. No private place to change for those needing…read moretotal assistance, the door to the pool is impossible to open in a wheelchair, and the therapy pool temp is inconsistent. Therapist is routinely late, by 15 minutes or more. And the front desk won't make any more than two therapy appointments at a time. I've been a client at many clinics around town in the last 18 years, this has been my least favorite office to work with.

I left a message with the aquatic director about classes. I never received a call back. I called…read morethe main number and was not told I had to sign up for classes. Imagine coming in for class only to be told they are all full. I can go during free time on Monday/Wednesday/Friday.How annoying!

The therapy is excellent with conscientious and dedicated therapists and may be the best in the…read moreregion. Some medical staff are also very attentive to resident needs and observe standard of care requirements as implemented by adequately educated professionals. Deficiencies on the part of other staff are not due to staffing volume but could be remedied by doing what you were trained to do with quality and care. Money may need to be managed in a way better to meet resident basic needs; for example use some of the money spent on landscaping extras to fix non-functioning bathroom fans, attach bedside light cords/bed controls to the bed so within reach instead of hanging loose, falling onto floor,etc. Allow for resident to watch/listen to their own TV by providing audio via remote or another device that does not disturb roommate and others in adjacent rooms. It would also help to have staff wear ID badges so the resident know who is delivering a service.

This facility is terrible. Smelly, dirty, old, unprofessional and sadly understaffed. We witnessed…read moreelderly people being yelled at and nurses talking their frustrations out on them. Our family personally had a horrific experience that could've resulted in the DEATH of my father. A nurse came to give my father an insulin shot.... Except my father is NOT diebtic or has ever been diebetic. My father had a stroke and needed PT to gain strength and get back home! My poor father was confused when the nurse came in (he has a bit of dementia.) Thankfully a family member was there when the nurse came in with a needle of insulin and spoke up for him!! From that moment on, we decided to have our family members rotating for 4 nights - staying with my father for fear of him being yelled at, neglected or given life threatening medication. Thankfully his insurance was finally approved and we left to a much better, safer and cleaner facility! PLEASE DO NOT NOT TAKE YOUR LOVED ONES TO ARBORS AT SYLVANIA!!! My heart breaks thinking of the precious elderly people still stuck there being neglected and mistreated. They deserve so much better and so did our family. Our experiences at Arbors at sylvania are law suit worthy!!!!

Total Knee Replacement rehab excellent quality care and understanding of what needed to be…read moreachieved. Office staff very helpful as well.

Went after heel surgery at recommendation or Promedica Orthopaedics - no continuity, no actual work…read moreon heel - tons of people just sending you off to do random exercises without a therapy plan in place. Not rolling of heel, dry needles... Moved to PT Physical therapy on Dussel one month later and made progress immediately. Would strongly recommendation avoiding.

Do not go to ATI Physical Therapy One of the worst places I've ever been it's all about money and…read moredeception There's not enough space to tell how terrible my experience was at this place Felt I had to warn people about it go any place else good luck

Everyone was super helpful, kind and caring. I could tell they all had such good knowledge on my…read moreinjury and knew exactly how to help. Amazing location with amazing people.