I'm a veteran and was sent here for acupuncture. Never received the acupuncture because I ended up in an argument with the staff. The receptionist and I had a disagreement that we resolved, but another staff member, Heather jumped in the conversation and was being condescending and rude. I was asked to follow her to the room where I would receive my acupuncture. Behind closed doors it got worse. I was answering her medical questions and she continued to be rude. I had filled out paperwork beforehand and finally asked her to just get her answers from the form. I have PTSD and knew I needed to calm myself down. So, I informed her I was stepping out of the room. At this point she yelled at me saying I was freaking out and I yelled back I'm going to go calm myself down and left the room. Went to sit down and she came out afterwards stomping and yelling that I needed to go in the room if I still wanted the acupuncture and put on some shorts. The receptionist asked if she could speak with me privately and I agreed. We had a short discussion about what was going on and afterwards I felt a little better. Then Thomas the Chiropractor came in asked a couple questions and I asked him if Heather was his employee, he said yes she's worked for me for 20 years. Asked him if he planned on addressing her behavior and his reply was a little strange. I assumed when he walked in he would apologize for her behavior and ask me what happened, but he didn't. Seemed to blow it off. In the middle of the exam I told him I would not return and he stopped the exam. Then he informed me he would call the VA and say we weren't a good fit. I said tell them what you want and I'll tell them what happened. He walked out and I left. I have never experienced anything like this in my life. Would give them no stars, but Yelp is requiring a star rating read more
