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    Cardinal House

    4.0 (4 reviews)
    Open 9:00 am - 4:00 pm

    Services - Cardinal House

    Accountants

    Payroll services

    Audit and conflict resolution support

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    Assurance Tax and Accounting Group, LLP

    Assurance Tax and Accounting Group, LLP

    (1 review)

    I made an appointment with Kimberlee and she canceled asking if we can reschedule because she had…read moregraduation to go to. We set it for the following week. The day of My second appointment I'm waiting around for her phone call. When she's 30min late I call to see if everything is ok because she's not responding to my text on the porthole. She says she's calling me back in a few. About a hour later I get a congratulations text saying my taxes are complete so now I'm really confused. I message her and again no response so I called and she said she messed up and sent me someone else's taxes she just finished and to give her a minute and she'll be calling me back. I wait a few more hours and it's now 7pm, my appointment was at 11am. I messaged her that she wasted my whole day and she responded saying she's busy and she has other stuff going on. I messaged her that I'd really just like to finish them and she didn't respond till a week later saying she's ready to finalize. I messaged back ok and when but it's been another week with no response , I've even tried to call but no answer. I feel uncomfortable with someone this unprofessional having my personal information. This whole ordeal with this lady really upset me and I recommend going to someone else.

    From the owner: Assurance Tax and Accounting Group is a full-service tax and accounting firm dedicated to providing…read moreour clients with professional, personalized services and guidance in a wide range of financial and business needs.

    Cardinal House - accountants - Updated September 2026

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