Good bank, friendly staff. Needed extra help last week and CSR went the extra mile. I see they…read morehave not claimed their Yelp yet and not many reviews.

This has got to be the worst bank I've ever worked with!! The CSR's are extremely RUDE and have no…read morebusiness being in customer service! DO NOT USE THIS BANK!!

First, the teller I spoke with was nice. I asked the teller…read moreif I can open a savings account. She said yes, when would you like to set an appointment. I told her I'd like to open the account now. She said she could not do that, that we had to set an appointment. I walked out. You just lost a client. How well off are you that you don't want my business? If that's how you prioritize my convenience, my importance, if that's how you value me, then I will not deal with you. I will go to Bank of America!

Formerly known as Cavalier Federal Credit Union, this has been our bank for over 10 years now…read more They recently merged with Associated and took on their name as well. I was happy for the merger as it provided an additional five locations as opposed to the two they use to have. The service has always been friendly and typically fast. We even continued to bank here even when we lived in South Carolina because it was just easier than having to go through the hassle of setting up a new primary account. We would have had to cancel our auto bill pays and then set them up again at a new bank. Blah....It worked out great accept when I lost our debit card. We had to wait almost 2 weeks to get a new one but we survived. They offer the typical bank stuff-CD's, Christmas Club accounts various loan options, etc. We are happy here and don't forsee us leaving unless their is some drastic change or problem that we can't get past. Solid place to bank in my opinion.

I have been banking with Chase for well over 15 years. I have never had an issue with Customer…read moreService or Customer Support. Today when I stopped in after having several of my other accounts (nonbank) hacked to make some changes I dealt with a teller by the name of Armon. He was extremely helpful, walked me through each process, and was able to provide me with everything I requested. I would highly recommend the Austintown Branch of Chase Bank.

I tried to deposit a check using the mobile app, but it wouldn't let me because it said the amount…read morewas too high. I went to this branch, which has no drive-through. So, I went to the door to deposit it in the lobby, but the lobby is closed! I had already been to the Canfield branch that has a drive-through, but they don't use it anymore because they have become a virtual branch. Chase has become a no service bank!