I saw the truck online and Jon emailed me and made the deal quick and easy. A couple very minor…read moreissues was handled very quickly and professionally. Would recommend them for your used automobile needs.

Folks, I know this is a lot to read, but if you value your hard earned money, go to a dealership…read morethat can be trusted. Don't waste your time or money here. "We strive to bring you the best quality vehicle, competitive pricing and top rated customer service." - Chris Carroll Automotive website About Us section. You would think that a person looking for an affordable solution to obtaining the car they desire wouldn't have to question the validity of "Quality Vehicles" claimed as being sold by this dealership. Unfortunately my personal experience as well as several others have made the costly mistake of trusting this dealership's claim. It's a wonder how a business who claims to be "reputable" with the sale of "quality" vehicles, can truly make that claim. It's EASY when they haven't actually taken the time to assure the vehicles they sell are, in fact, "Quality" vehicles because they are sold "AS IS"! That term seems to be used quite loosely at this dealership. It seems, that maybe, more time is spent trying to make vehicles "appear" to be good quality in hopes that they make it past a 30 - 60 threshold. I purchased a beautiful 2014 Toyota Tundra from them, and had the oil changed immediately to get a PM schedule started. After noticing an excessive amount of smoke during startup only a few weeks after I bought it, I discussed the issue with a friend and was told it was probably condensation. After having only traveled about 7000 total miles during my short ownership, going from home to work and couple of trips to the VA for my military service connected disabilities I'm now having to pay $6950 to rebuild the engine + an additional $795 to replace the damaged catalytic converters caused by the neglect. After a few months the smoke upon startup and a few episodes of sluggishness during operation I was forced to bring the vehicle to Toyota for diagnostic testing. According to the Master Mechanics at Toyota, the condition found, was the result of LONG TERM neglect. The estimated the last oil change before the one I performed was roughly 3 - 4 years. This is not contestable as the proof is in photographic evidence. They also determined that there was no way this occurred after the few miles put on by me. They also explained that just a few simple extra steps during preliminary inspections of a vehicle done by a reputable dealership and any "certified mechanic", would have found such terrible problems and had them resolved or the vehicle rejected by the by the dealership instead of passing the problems onto unsuspecting customers. I've tried repeatedly to contact them to talk about what was going on and was promptly ignored. How quickly, out of a desire for the almighty dollar, do they have unsuspecting consumers sign the sold "As Is" documents without regards to delivering a TRUE quality product? All I asked for from this dealership was just to...compromise... to do what is right, to correct a catastrophic mistake made by those trusted to provide a quality vehicle. That level of trust I had, has now led to a very costly repair job. I suppose what I trusted was a belief in human decency and a slogan put out by a dealership, evidently, just to sell as many cars as possible. How many customers are they willing prey upon? I suppose the answer is, as many as possible to deliver QUANTITY, not QUALITY. It is the responsibility of the dealership to ensure vehicle condition matches the advertised price when the condition is base according to KBB. Chris Carroll Automotive gets an "F" for this effort for customer satisfaction and vehicle quality, responsiveness and truth in pricing My apologies for the long rant, however the bottom line is, trust...but verify. Human decency is a rare commodity these days.

Easy to deal with friendly folks. Nice selection of low mileage used cars.read more

Good ppl, fair pricing. Willing to work with anyones situation! In house financing requirements are…read morepretty simple, need Proof of Income(paystubs), Proof of residence (utility bill), and a Valid FL Driver's license of at least 6 months. Arguably the best cash deals around town.

From the owner: Pensacola Auto Dealers opened its doors as a family-owned and operated business. We believe in…read moretreating customers like family, the same way we wish to be treated by our customers. For this reason, our company does not apply the fees that other Auto Dealers such as in charging interest, finance charges, while others charge interest starting at 25%. We have always been, and will continue to be, a buy-here pay-here dealership.Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE! Our inventory is ever-changing with new vehicles arriving weekly on Tuesdays. Vehicles starting at $500 down + are always available. Please call to get information on a more updated inventory status.

This place rocks!! I bought a 2020 Acura Mdx from here! Jason was very friendly working with me…read more Pricing was reasonable. He seriously made it so easy to buy a car! I recommend to anyone looking to buy a sweet ride! Diana Skoog

From the owner: Used cars and trucksread more

I had an excellent experience with Frontier Motors and truly appreciate how smooth and stress‑free…read morethey made the entire process. From the moment I reached out, the team was professional, transparent, and genuinely focused on helping me find the right vehicle rather than pushing a sale. They answered every question clearly, provided all the information I needed up front, and never made me feel rushed or pressured. The vehicle I looked at was exactly as described -- clean, well‑maintained, and priced fairly. It's refreshing to work with a dealership that values honesty and customer service as much as Frontier Motors does. If you're looking for a reliable used vehicle and want to work with people who treat you with respect, I highly recommend Frontier Motors. I'd absolutely purchase from them again. Thank you Mr. Ron Robinson for everything!!!

Four months ago on January 2025, Bob Tyler Toyota told me that "Frontier Motors" handles diminished…read morevalue claims after vehicle repairs and claimed they were the only ones in the area offering this service. I called Frontier Motors that exact day to confirm if they offer this service and they said they do and would write the diminished value estimate for when my repairs is done. When I got my vehicle back from repairs I drove down there and I spoke with one of their employees, I was told they don't provide diminished value assessments and that I wouldn't get any compensation for my vehicle's reduced value, since the worker told me that people buy cars with accident histories all the time. Honestly, visiting the dealership was a waste of my time and gas. I ended up getting my estimate written up by the insurance adjuster and receiving a diminished value check weeks later from the insurance company, but that's not the outcome I was expecting or hoping for by this "dealership". I've heard good things about this dealership, but my experience was extremely disappointing and did not meet my expectations. And frankly, I get the feeling that if I were to buy a car from them, they'd be quick to help me and do whatever it takes to get me what I want. It's frustrating to see such inconsistency.

Great folks. Thank you Sandy Great service and if anyone…read moreis looking for a quality used vehicle, go see Sandy! Thank you God bless Benjamin T Mills

Phenomenal customer service. They had the car I wanted at a good price (better than the other…read moredealers in the area) and it's perfect! It was exactly what I wanted. I really appreciated their willingness to put the customer first and get me into the car I was set on. They aren't like most dealers who hassle you either. They let you be when you're shopping, but help you out as needed at the same time. I've referred friends and family to them repeatedly and not one person complained. Definitely recommend this dealer to anyone in or near Pensacola, Florida.

For eight months I have been trying to buy a car. It had to be a Camero LT2 White. I'm done with…read morepickup trucks , vans , and SUVs. Driving my tank from dealership to dealership, I thought I would look for a used one. No luck. Mostly blank stares and giggles. I even tried a grouchy man with a computer. He found one and sent me an email but then dropped me. I just asked a question!! Got no response! After that I ordered a new one. $10,000 more money!!. I waited. And waited! 4 months later it was my birthday!! Still driving the tank. Almost fully retired! Garage painted! Ready! The dealer canceled my gorgeous 2022 LT2. . In my sorrow I went back to the dealerships. The fifth stop over 15 days was Eddie Mercer. Wild Bill heard my sad story and rather than trying to sell me the ugly yellow Mustang, he took me in to see the man with the computer. They worked on it two days and came up with this baby. Not only an LT2 with very low mileage but with the RS PACKAGE TOO! Whatever that is, YEA!! THANK YOU WILD BILL AND THE GUY WITH THE COMPUTER AT EDDIE MERCER

They're out of business. They owed me a part and they didn't make good on it. Lucky thing Ford…read moreissued a recall on it and I'll be getting it anyway.

Staff greeted us in a very friendly and laid back way. No sales pressure. Showed me only what I…read morewanted to look at. They didn't have exactly what I was looking for but I appreciated their friendliness and knowledge about the cars.

This review is about an employee of Vince Whibbs that I encountered on the road tonight. Near 5:00…read moreI was in the right lane on 29 near Wal-Mart when I saw the FHP flashing lights up ahead on the right. Traffic was light, and I turned my blinker on to move over (its the law!), and did so behind the car that was slightly ahead of me in the left lane. After I merged I noticed the white Buick coming up on me, get on my bumper, and then swing into the right lane, right where the police officer had stopped. Had he opened his door, or been getting out, we would have seen this on the news. As the car swung around me, my son let me know that she, the driver, flicked us off and looked like she was expressing herself profusely. I noticed the dealer plates on the vehicle, and surmised that they would be going to Car City, and the Buick dealership. Busy 5 o'clock traffic kept both of us near each other despite her weaving in and out of cars, driving in excess of the speed limit when she could, and I would estimate about 15 mph over the speed limit through the underpass for I10. She nearly rammed another FHP vehicle that was turning in car city, oh sweet irony if she had. By the time I was coming up to Vince Whibbs I could see her turning into the parking lot. Way to go! You beat me by about 5 seconds, what a feat. When you are out on the road you represent the business you work for, so the way you were driving and your lack of respect for road laws tells me a lot about what Vince Whibbs Automotive allows from their employees, and thus tells me a lot about their business ethics.