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    Capstone Mortgage Company

    5.0 (1 review)
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    7 years ago

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    loanDepot - Jonathan Whitney, Loan Consultant, NMLS: 182601

    loanDepot

    (7 reviews)

    I had a terrible experience with LoanDepot because they lead me to believe they had my best…read moreinterest at heart but in fact they did not. They NEVER consulted with me regarding my comfortability when it came to a monthly mortgage payment. They TOLD me I could afford my home when in reality, I could not. They forced me to believe I should make the move at the time because they had claimed the market wasn't going to get better and the time to buy was then and there. My property was grossly over- priced but my loan specialist told me it wasn't. ( afterward other specialists told me it was!!) She told me it was worth it but it wasn't in a good area unbeknownst to me. The comps were rigged as well as everything else. They ALL work together to ensure the sale- the broker, realtor( given to me) , attorney ( which I was given) and the inspector. It's a joke. Go to a real bank, a credit union or simply another, more trusting broker. She ( Lisa) even suggested I use my 403.B to help with my down payment which I later realized was the absolute worst thing to do. I was severely taxed on it. She never told me that would happen and said people do it all of the time. Again, I should have researched and done my homework but I trusted her! I am a teacher, and this was my first house, and I felt totally taken advantage of. She could have suggested a teacher credit union or Teachers Next door which strictly help public service workers. The bottom line is, LoanDepot doesn't care about you. They care about making that product sale. Lisa cared only about the loan origination fees, closing costs, and sale of the loan. My understanding is that she is a consumer lending manager. She already makes the big bucks but yet she took advantage of my situation- not knowing much about real estate at the time and didn't hold my hand through any of it. I trusted her and thought she understood that I was doing this alone and I had lots of anxiety about it but really wanted to be a homeowner. The charges were not explained to me, nor was the process. Also, Look up Loan Depots civil suite. They have a civil rights violation against them and it can be found on www.Inman.com. Just another negative about this company. So whatever you do, do not go to one of these BIG non- bank lenders! Go to one who spells everything out for you and walks you through the process in a caring way. Owning your first home is a huge and emotional deal. It should be a satisfying experience and outcome. I bought my house in Jan of this year, and I've since sold it three months later! Thank God the market was in my favor but I still lost thousands! Never let anyone tell you that it's the right time for you to buy. Feel it, stalk the home at night, and do your due diligence every step of the way. Do not trust anyone in the real estate business except Banks's and Credit Unions and Compass Reality- Michael Ferraro specifically. They work strictly for their clients! Just an added tip!! Thanks for reading! Anthony Hsieh, I hope you read this!

    Contact Linda Fay at LFay@loandepot.com She's amazing with…read moreFHA loans, VA loans and any loan help you need. Her expertise includes Conventional, Jumbo, FHA, VA, USDA, Renovation and Reverse loans. A couple weeks ago I asked online for a great loan officer to help with our VA Mortgage. Someone recommend Linda Fay. I was going through United veterans and we we're still 11 points off to get pre approved. I decided to call her and in one day we got approved for the house we were so afraid to lose, and at a great apr. Having kids in a different state when your husband is military is hard. As a mom it's been so hard to see my kids take their first steps and then we move, watch my babies crawl and then we move, I was falling into depression just not being able to keep on to the memories. I worked hard on our credit and still not approved. As I write this I'm crying just thinking about how I can now finally watch my babies who are 3, 2 and 4 months have these amazing memories in a home. We finally have a home. If anyone has given up hope. Please reach out to her she's truly an amazing loan officer. Take care and I hope your day is filled with all the love in the world. I would recommend her a million times over! Reach out she is truly incredible. Lfay@loandepot.com

    Sun Mortgage Company - 877-478-6562

    Sun Mortgage Company

    (26 reviews)

    For the past year, my wife and I have been thinking about refinancing our house to get some…read morenecessary things done. We spoke to several banks, but it was always the same thing with them, they were trying to sell us something we were not looking for. Then one evening we found Sun Mortgage Company and read all the reviews. The next morning, we called Sun Mortgage Company and spoke to Don Rizzo. We told Don what we were looking for and he explained how the process works. After filling out the online application, we were all set to move forward. I was expecting a similar process to what the banks would have put us through but WOW, I was wrong! Before reaching out to Sun Mortgage Company we had attempted to go through our previous lender and other financial institutions, but they made it impossible. We were always talking to a different representitive each time and had to start over due to lack of information they had on their end, which meant starting the process over. This was fustrating!! Don Rizzo made this process quick, easy and painless. In just a short amount of time after supplying him with some of the documents he had requested, he found us the perfect loan and excellent rate to refinance our home. Once we had agreed on the loan and rate, Don was even able to get us in touch with a local law firm to handle the closing. This was one of the best loan experiences we have been through. We will be using Don Rizzo from Sun Mortgage Company again in the future. Thank you again Don.

    Don was a breeze to work with. My wife and I were first time home buyers in the Mahopac area. We…read morewere purchasing a family home without the assistance of a realtor so we had a lot of questions that one probably doesn't ask of a mortgage lender, but Don was incredibly helpful at every step of the way. There were some repairs that needed to be made per the underwriters but once those were handled everything was smooth sailing. Always in communication, and if we weren't able to answer a call, there was an email from Don almost immediately afterwards. Would definitely recommend anyone on the area work with Don if you're looking for financing.

    The Chris Carozza Team

    The Chris Carozza Team

    (25 reviews)

    Chris helped me buy a house 16 years ago and I had a great experience. Recently he helped my…read moremother-in-law buy her condo. She can't say enough about her new condo that Chris and Max helped them find. Chris and Max were so professional, so knowledgeable, so helpful in getting them from Long Island to Connecticut from start to finish.

    I truly do not know where all these " raving" reviews are coming from. I'll give you the honest…read moretruth about him as we found him to be the most unprofessional realtor ever. Chris would like you to think he cares about you as his client but he doesn't. When he "helped" us look for our home he could have cared less about our wants and needs. When we would have phone calls with him, you could tell he was not even listening to what we were saying. By the end of the conversation he would say " can you please email me everything you just said" we were disgusted. No Chris, how about you write them down or take note if you even cared about what we really needed for a home. It's pretty clear he's more about himself. For instance his " gift" for us was a cutting board/ cheese board with his " Chris Carozza" name right in the center for all to see. Can't help but think he did this to promote himself for if we use for parties and for people to see his name and ask questions. Don't waste your time with this clown. He has zero class and zero genuine interest in helping people find or sell their home.

    Capstone Mortgage Company - mortgagebrokers - Updated May 2026

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