As a once client to now a person who has been hired by CAPS Legal Team, I feel compelled to write both as a client who had more debt than money, and a difficult time finding second income, to now, which is employed part-time, and making reduced manageable settlement payments. Thank you to CAPS Legal Team. CAPS Legal Team has in the past hired clients when the need was there and if they needed a particular skill that a client had for their business, like web designers, a clerk from the courts itself, contractors, students, retirees, and others. My point is, when I see none factual based negative reviews it upsets me. What I don't understand is why, as small business owners, are we not given a chance to rebuttal or show theses statements to be blatant false harmful comments.
Since we are not given that opportunity, and, because CAPS Legal Team is fed up with these reviews that harm, unfairly, a business, or service that is needed out here, we have decided to take matters into our own hands. Moving forward, when a negative review pops up we will investigate its validity and if the facts are false we will post to our site the individuals case number, along with the courts website link ( this is public information under the information act Chapter 552 of the Texas Government Code), their case details, outcome of their case, documents signed by the individual showing our scope of practice and fulfillment of contractual obligation. This will only be of those posting negative comments and if they are proven to be false.
CAPS Legal Team would not have made it this far after 25 plus years if just one of these comments were fact-based. Yes we may be difficult at times to reach, and even at times short with clients, but if you talk with anybody in the legal field meeting deadlines, talking to clients, attorneys, judges, creditors, and making it all come together at the end is a task that can be overwhelming at times, then throw in those who feel entitled, or want something for nothing, aren't humble or thankful, well I think you get it.
if we have been retained, so it can be a little stressful at times. We know we can't please everyone. We get that, but when we work 10-12 hour days, most weekends to meet deadlines for our clients and go above and beyond we can't help but to take these negative false claims personally. We are not a large agency, and we do our best to keep you a person and not a number, but truth is there are more of you out there then of us in service fields to be able to give everyone the attention they truly deserve, but I can say with a 100% certainty that we always get the job we were contracted to do, done and completed. Even if we can't have regular conversations on the phone, so be patient, understanding, so we can do the same and continue to help and serve as many of you as we can.
I will make myself available by email for those who wish to receive a phone call to discuss this posting or a client who has a case and you want to talk about your frustrations before posting. read more
