Ordered food and waited 3 hours and still hadn't received it…read more Phoned up to see where it was to the guy on the phone with no customer service skills screaming down the phone saying he has tried ringing me 20 to 30 times (lies didn't ring once) and claiming that his driver has been to my place 3 times and each time knocked on the door and got no answer (I live in flats and have an intercom which he didn't attempt to press why is that? Because your driver was never there). When I mentioned about the intercom he said the driver even came up the stairs to my door and knocked on the door itself (thats amazing as the only way you can get in is by having a key to the flat or getting buzzed in by the intercom). After a 10 minute screaming contest and not actually listening to what I was saying and claiming his driver never lies and hasn't for 5 years while working there he screamed some more telling me to never order from there again (don't worry I won't be as the customer service on the phone was disgraceful and the pure lies that were told to me, told me enough not to order from you lot again). I then went and ordered from another place received my food within 30/40 minutes and amazingly my intercom was rang and guess what I went and answered the door because they actually delivered the food unlike Tony's. PS: Ive never done a review before and making my first one ever and maybe only one ever just to tell all that read this to never use that place. The service towards its customers is disgusting and disgraceful and no matter what they will protect their colleagues/themselves when they haven't made the food and sent it or they can't do the simple thing and either actually ring the customer if they do send out a driver or get the driver to actually ring the customers intercom and not make up BS lies. Thanks to everyone that reads this and avoid ordering from there at all costs.

this place used to be the best takeaway in Hartlepool, I placed a phone order and when I went to…read morecollect was informed it had changed ownership, I asked if was teh same recipes etc was assred was identical. The food now served is inedible mush, tasteless and rubbery rice.. the noodles resemble mash... expensive rubbish, avoid at all costs

Ordered from here recently and the food was amazing. Reasonably priced too ! Would recommend and…read morewill definitely be back.

No good and they don't seem to want to deliver pizza obtained on a three wantu offer. I got…read moreeverything in the basket to bang on the delivery cost and the app refused to work I wonder why. I have missed out on two free pizzas and to top it all they still authorized a payment with my bank even though the order didn't go through and I was deprived of my own money for 2 days. Avoid avoid avoid. Mark my words you get better service from pizza hut delivery.

Nice pizza. Very spicy tomato sauce and a nice crunchy base with lots of cheese. Staff quick and…read moregenerally friendly, phone first as it is usually quicker.

Beautiful food! Ordered from here a couple of times and will continue to do so. Pizza's are…read moredelicious!

Large portions and as tasty as restaurant standards. Highly recommended, especially the set meal…read morefor two which is enough for four or very hungry three!

disgusting dont even know how to cook the food properly think they need to do a food hygiene…read morecourse!!!!!!