Ordered food and waited 3 hours and still hadn't received it…read more Phoned up to see where it was to the guy on the phone with no customer service skills screaming down the phone saying he has tried ringing me 20 to 30 times (lies didn't ring once) and claiming that his driver has been to my place 3 times and each time knocked on the door and got no answer (I live in flats and have an intercom which he didn't attempt to press why is that? Because your driver was never there). When I mentioned about the intercom he said the driver even came up the stairs to my door and knocked on the door itself (thats amazing as the only way you can get in is by having a key to the flat or getting buzzed in by the intercom). After a 10 minute screaming contest and not actually listening to what I was saying and claiming his driver never lies and hasn't for 5 years while working there he screamed some more telling me to never order from there again (don't worry I won't be as the customer service on the phone was disgraceful and the pure lies that were told to me, told me enough not to order from you lot again). I then went and ordered from another place received my food within 30/40 minutes and amazingly my intercom was rang and guess what I went and answered the door because they actually delivered the food unlike Tony's. PS: Ive never done a review before and making my first one ever and maybe only one ever just to tell all that read this to never use that place. The service towards its customers is disgusting and disgraceful and no matter what they will protect their colleagues/themselves when they haven't made the food and sent it or they can't do the simple thing and either actually ring the customer if they do send out a driver or get the driver to actually ring the customers intercom and not make up BS lies. Thanks to everyone that reads this and avoid ordering from there at all costs.

Delightful people working here. The staff were very pleasent and polite and the food spoke for…read moreitself. Will definately be going again and wouldn't hesitate to recommend it to anyone.

Beautiful food! Ordered from here a couple of times and will continue to do so. Pizza's are…read moredelicious!

Large portions and as tasty as restaurant standards. Highly recommended, especially the set meal…read morefor two which is enough for four or very hungry three!

Well having not visited during the period of the lock down, I was surprised at the removal of the…read moresmall seating area next to the actual shop. Now some swanky tapas bar that push pizza.you can still get fish and chips from the shop next door but the way it's served is a little demeaning. Maybe the world has changed in the way the good old British public receives its fish and chips by the seaside. Deconstructed with wraps replacing bread and butter. It was as tasty as normal but I'm afraid it will be take away for me from now on.

See, I hate to argue with Whitby fish and chips- but these are amazing. Being tempted in by a daft…read morename paid off. They also make my rare and guilty pleasure- spam fritters- which you have to wait a few minutes for (then a few minutes to cool down, because it's hotter than the surface of the sun) and they are most definitely entirely bad for you- but meh. I was a student when I first came here- so one thing that was particularly good were the "nosh boxes" a something (fishcake/sausage/etcetc), chips, and a "splash", peas, gravy, curry etc etc for darn cheap. The staff are lovely, they do a range of stuff, I never saw the place dirty, and importantly, they do scraps.

Ordered from here recently and the food was amazing. Reasonably priced too ! Would recommend and…read morewill definitely be back.

this place used to be the best takeaway in Hartlepool, I placed a phone order and when I went to…read morecollect was informed it had changed ownership, I asked if was teh same recipes etc was assred was identical. The food now served is inedible mush, tasteless and rubbery rice.. the noodles resemble mash... expensive rubbish, avoid at all costs