Wow - this place, and it's employees, are insane. I made an appointment for a wig and arrived early for my appointment. I walked into the reception area, the woman behind the desk said my name, then proceeded to continue looking down at her desk. Didn't say hello, welcome, "are you," nothing. Just...my name. I then go into a consult room, which is fine (I guess) but the man helping me, like the receptionist didn't utter a word. It was so strange and awkward. Meanwhile, (to make up for it?) the music from some oldies radio station is absolutely blaring. Again, awkward. No one wants to be subjected to "EVERYBODY MUST GET STONED!!" when they're shopping, especially for something so emotional and personal. After sitting in silence we go back to the room with the wigs. IDK if this person was on drugs or what (I'm serious, maybe he actually was), but he just kept wandering in circles around the room, while I sat in a big mirror and watched. I brought two pictures with me, which he could NOT grasp. Just kept putting random things on my head. I also let him know I was only interested in human hair. He smugly asked me what I thought the wig I was currently trying on was made of. "Polyester?" "Yes, but it feels pretty real, right?!" Wrong. The longest sentence he said was that if I wanted a human hair wig and in the color I wanted I would have to wait for someone in the world with hair like that to donate theirs, and in the meantime they would take a plaster cast of my head?! It would be around $5k and take A YEAR?! I then get to the register, and maybe this was my fault, but there was a $68 consult fee?! FOR WHAT?! I was so incredulous and anxious to get out of there I just paid it and made a beeline for the door. DO NOT GO HERE! It is absolutely bizarre. read more

DO NOT COME HERE!!!!!! I came to this business because I am being treated by doctors for an autoimmune disease. I told them over the phone I was only interested in wigs and that was it. The moment I walked into the clinic i was made to feel awful!! The sales man was on the phone and did not greet me at all and waved me off as if I where a stray dog in his way. When he was ready he casually got up and told me to follow him into a conference room. I refused and told him my appointment was for wigs only, he then proceeded to then insist I had to fill out paperwork which I refused as well. There is no reason for them to have all of my personal information when I am only interested in buying one product. Finally they allowed me to go into the wig room which was lined with very used looking wigs. After several questions which where answered very rudely this man finally decided to do his job and help me get fitted for a wig. He made me feel terrible and when I was trying to place the wig cap he kept digging his fingernails into my head and wrenching my head around. I tried on one wig and I felt extremely uncomfortable. I decided it looked nice enough and enquires how much to buy it, he pulled it off my head and threw it on a table and left for about ten minutes. When he came back he informed me of the price and I was fine with it, until he told me I would have to buy THE USED FLOOR MODEL FOR FULL PRICE. This is completely unacceptable and I made that known and he proceeded to become very short with me. I excused myself and left. Never, ever in my life have I been treated with such disrespect especially when I am dealing with a life changing illness. The staff here is inept. This place should be shut down. Do not waste your time. They are snake oil sales men and clearly misguided individuals. Go anywhere else and you will be treated like a human. read more