Got a reference to Kacy from my neighbor. I was in a difficult spot from a sequence of two bad…read moresalon experiences and needed some color fixing. Kacy was able to get me in quickly, and at the appointment she listened to the story and understood what I needed to have done to solve my hair crisis. She is very knowledgeable, and has a very nice personality. Kacy is now my go-to for all of my hair care needs.

I have been coming here for the past 4 years and wouldn't go anywhere else! My stylist, Megan, not…read moreonly does a terrific job styling my hair, but is extremely personable. Depending on the stylist, it can be a bit expensive, but so worth it!

I've been getting my hair done by Julez for four years now, and after every single appointment I…read moreget dozens of compliments. She understands my visions every single time, even when I explain with just a few words. I followed her from a different salon to Lumen, and the vibe at Lumen is so unique and fun. It has a very vintage, cozy, and fun atmosphere. It is also a very convenient location for college students at UW-Madison.

When I arrived right on time for my 10:30 appt, I wasn't greeted in a normal way. It felt like I'd…read morewalked into someone's party to which I hadn't been invited. But when I explained I actually had an appointment, I was directed by Erin--who was supposed to be my stylist--to take a seat in the small spot acting as a waiting room. She introduced herself from the nearby chair (maybe 10-12 feet away from me) while she was working on her client's hair. I sat down. The client said softly to Erin, "Sorry," presumably for exceeding the length of the appt, but that's not her fault obviously. Erin said loudly, "I'm not! I knew this was going to take a long time!" Because this is a small shop, I'm new, and I'd already felt like I'd intruded where I wasn't welcome, I said, "Oh, I'm in no hurry!" But I wondered, if she knew her service was going to exceed the time frame she'd booked for her client, why did she book me in that time frame? And 20 minutes passed. No acknowledgment of me. No offer of water, coffee, nothing. No gratitude for my patience. I didn't exist. Or, worse. I felt they wanted me to leave. During this time, Erin gossiped with her client, asked her client if she wanted her to rewash her hair, she cut every single hair in the client's bangs and then went over them again (I've really never seen anything so vain--though I'm sure it was an awesome cut), curled the hair again, cut another hair, talked about so and so's husband and then paused for awhile to just gape at her work and to talk some more. And never once a nod toward my existence. I wanted to cry. It felt deliberately mean girl. So, I stood up and put on my coat. At that, Erin asked, "Are you cold?" I said no, "I'm leaving." And I think the client asked, "You're leaving?" But not a word from Erin or the other stylist there. And I left. No one cared that a client left. No one has contacted me. This was so mean. Living a block away, this experience was a disappointment for me with the Tenney-Lapham business district.

I went for the Hair Spa, and it was amazing! Super relaxing, the vibes were immaculate, and the…read morestaff were so welcoming, friendly, and kind. And my hair was amazing afterwards. I can't wait to go back!!

Unfortunately, had a horrible experience with my hair here. Showed inspiration photos, showed a…read moreTiktok to show how I wanted movement in the hair and how I'd like the face framing pieces. Provided as much detail and information as possible but left very disappointed. Chloe was my stylist and although is so sweet, I was really disappointed in the work done on my hair.

Hair and makeup is such an important part of not only the brides day but also her bridesmaid. DO…read moreNOT book them. Not only was Angela probably the rudest and worse vibe to be around the day of, her style for hair is stuck in 1980. One of my bridesmaid showed a PONYTAIL with a few curls she gave her a 8 inch bump in her hair and 3 awful pony tails. When my bridesmaid tried to speak up Angela was SO rude and blamed my bridesmaid and "kind of" helped fix it. My entire wedding party re did their hair and makeup at the venue. She has young talented girls that work with her but she refused to let them help with follow up. Her breath reeks. She is incredibly over priced. I cannot believe people book this lady. If you're looking for a 80's throwback party she's your girl. If you're looking to have a good experience before your wedding day you better run the other way. I quite literally want to put in a request to my bank for fraudulent charges bc not a single bridesmaid looked good or deserved the treatment they got from her. Youre horrible at your job.

Had my first appointment at this salon after purchasing a groupon. Making an appointment was easy,…read moreand I had a great experience with Brittany. After discussing my hair goals with her, she suggested a different approach than the service for which I had purchased my groupon. The cost was equivalent, so they took the groupon with no extra fees. Brittany helped me select a color that looked great, and would work best with my hair and I LOVED the cut. I'm not totally sold on the organic dye - it didn't hold its color as well as conventional dye. I don't get my hair colored often but this dye washed out a lot over the next few weeks (I could see the color in the water when I washed my hair), which I've never had happen before. I purchased the shampoo and conditioner which Brittany recommended (to build protein), and after using it for a couple of weeks I switched back to my regular shampoo. I really didn't like the way my hair felt/looked while using their products. Definitely recommend for cuts and style, would recommend their coloring services if organic product is the most important factor to you, and would probably stay away from their hair care products (although YMMV - perhaps they'll work great for you).

Duwaynes is the place to go for baby's first haircut. We got to keep a lock of hair in a nice…read morelittle bag and got a photo certificate for the occasion. Our little one was not excited and a little scared by the new place and new people, but Michelle did a great job. The cut is very stylish and she was very careful with sharp scissors when baby wanted to turn his head or move unexpectedly. She's a definite pro at this!! Taking one star off for the lack of a changing table in the restroom. Restroom is unisex (awesome!) but it does suck having to change a scared baby on the floor. All in all, a great experience and we will certainly go back to ride the rocking horse. :)

Listed prices does not reflect actual pricing. The last studio I went to listed pricing per…read morestylist, this one only tells you after the fact. Didn't realize until one day I was charged a lot more. SO, while I was satisfied by my cuts, I will NEVER go back.

I mainly booked with the girl who colored me, because I had heard such rave reviews elsewhere, and…read moreit seemed she was booked up for months. Suddenly, an opening came up that worked for me. I have never felt so rushed or dismissed at a new salon with a new colorist. Did not ask about what I did or anything about me. What would normally take 1-2 hours to foil, took her about 20 minutes. She looked concerned when rinsing and kept rubbing and mentioning the toning of the warmth didn't really work. My hair after this color began falling out in chunks, and I'm still trying to remedy the damage 5 months later. It is not Aveda color that is used, though it's misleading because it seems to bill itself as an Aveda salon. The color is apparently from Italy and "much gentler" than Aveda. Well, I can tell you it absolutely fried my scalp and torched my fine blonde hair. I now I am considering an expensive wig, because my clip in extensions are too heavy for my bio hair to hold on to. :( Stay far away!!!!!

My hairdresser was so nice and I felt totally comfortable and welcomed! She made sure we were both…read moreon the same page about what I wanted and it turned out great. I will definitely be back!

I have very dark hair that I wanted lightened with subtle highlights. Stylist/owner was very nice…read morebut gave me super blonde bleached chunky highlights that didn't even reach my roots. Was super disappointed with my hair and I have to overdye it with brown conditioning treatment every other week. And it still looks orange. Nice service but doesn't know how to color hair.

I have curly hair and this probably would've been fine for someone with straight hair but this was…read morethe worst haircut experience I have ever had. A positive was that it's a cute/clean salon. On the phone, while making the appointment, I asked if the hairdresser (her name is Dawn) would know how to cut my curly hair. I was told yes but she did not know how to cut curly hair at all. I wanted dead ends gone, subtle layers, and face framing. Now, I have a very short layer around my hair that can barely fit in my ponytails/buns. There is barely any blending between the two stark layers. It looks ugly and unprofessional. I usually get a blow out at the end of haircuts so I asked for that after I started to get worried about the cut, thinking we could fix up some pieces once we knew what it looked like dry. This woman had no idea how to do a blow out. I deeply regret not taking a picture of this because I cannot describe how ugly it was. She tried to curl over it to reduce the frizz but she also didn't know how to curl... She didn't use any products during this process for things like heat protection. She knew it was terrible and her solution was to just get my hair wet again. So I left with a terrible haircut and wet hair. That cost $50! I will never return here and I will try to warn everyone I know.

My 1.5 year old son had some longer hair and it was starting to get into his eyes. He needed a…read morehaircut and I just moved to town from California and my husband suggested to try this barber shop. It's within walking distance from my house so I said sure. I called on a Friday and Julie the hair stylist was already booked through the day but was able to get my son in on Monday morning. Unfortunately my son screamed the entire haircut and we needed to hold him down and take multiple breaks but she kept her cool and was patient with my son. The haircut turned out nice and she even gave him a lollipop . Nice family barber.

Great haircut. There was some confusion about an appointment conflict, but she got me in no problem.read more