Our condenser failed due to flooding in Hurricane Ian. ACPros had their diagnostic technician there…read morein only a few hours. He had it diagnosed quickly. Needed replacement. By dinner time the same day, I had received estimates and was able to make a choice of the replacement system. The installation crew arrived ON TIME and as planned. When do you get THAT in Florida?? They layed out cloths to protect my driveway and garage floor while they worked. They were very nice and polite young me. They worked very well together. Had our new system up and running by mid-afternoon and our life was able to return to normal. I am a very particular individual. I can pick out slackers and spot all the mistakes. Not so in this case. ACPros did a superb job both of providing responsive service, customer care, and execution of their technical work. I highly recommend them.

Terrible customer service. Unresponsive, dishonest. This…read morewas a routine semi-annual service call. The tech said that I needed a new capacitor and installed a new one without my permission. When I objected, he put the original back on. I noticed a new noise coming from the outside unit after the service call and contacted the company. The tech returned and said he didn't hear anything unusual. He refused to tighten the screws on the frame to see if that was the issue. I recorded the noise and sent it to the owner via text and email. He did NOT respond. I then contacted a "reliable" AC contractor who was responsive (same day service) and honest. This tech tightened all of the screws AND checked my capacitor with a multimeter. This tech said that the capacitor is performing well and DID NOT need to be replaced. On another note, I purchased a Groupon for the service call with AC PROS and despite giving the code to the tech while he was here, AC PROS sent me an invoice charging me for the full amount AGAIN !!I The icing on the cake was that the tech from AC PROS did not cover his shoes when entering the house (as other companies do) and tracked black soil onto my new area rug!!

By far the best A/C company I've ever had the pleasure to meet…read more We've lived in SW Florida over 50 years and have had a plethora of A/C concerns and issues throughout our 5 decades. Precision Heating and cooling has by far surpassed all our previous installations and customer service. The owners are hands on and their crew is loyal and true. I had the privilege to meet Jack who answered all my questions and concerns regarding our unit that he cleaned/ and serviced thoroughly. He was exceptionally professional and extremely knowledgeable as he explained and walked me through his recommendations. We would highly recommend their company to address any A/C issues you may have.

My AC broke down on a Saturday night during the Covid crisis. Not only did they come promptly,…read morethey had me up and running in no time and checked up on me in the following days. Very professional and courteous and will be my AC company from now on!! Well done!!

This company does not honor its service call times. They stated they called but my phone showed no…read morerecord. I contacted them after thier scheduled time and they said they couldn't get here for another 3 days. Horrible service . Do not do business with this company. I'm over 70 years old and have not had air for over 4 days. It's 99 degrees and they could care less. They should not be in business!

We were having issues with our old AC. Had Armco repair our unit then replace it. Very…read morereliable,friendly and most definitely experienced and knowledgeable. We were very satisfied with this company. Would recommend and use them again!

Murphy's Law was in full effect this last week when our central air decided to die. After getting a…read morequote from the company that had been servicing my unit, I decided to get a second opinion. I had a good experience with this company before when I needed my dryer duct cleaned, so I decided to get a quote from them. I'm glad I did. Their quote was 1K less with a better a/c unit. They arrived as promised and did the installation within hours. I'm very happy with the results and give them my highest recommendation. Thanks Eduardo!

Eduardo and his team are the most knowledgeable and caring pros that I have ever used in my 50…read moreyears as a homeowner. Whenever I have had a problem, they identified it quickly and remedied the situation effectively. No way to go wrong with their service! G Reynolds, Cape Coral, FL

AC installation with NO filter. AC died after first day. Coil froze. Failed inspection for several…read morereasons. One literally being a mess with wires wrapped around the pan and an open hole in ceiling. I didn't know there wasn't a filter until maintenance 9mos later! Matt the manager told tech to to get 2 filters. Tech came back with wrong filter. Matt said he would contact me with a time and day to replace filter. Week later never heard back. ***I picked this company bc they were a small family business. I feel they were NOT transparent in letting me know they were in the process of selling and merging w a large company. I should've been given that info to make a more informed decision as who I would go with for a new AC. If I knew they were considering a merge I DEFINITELY would have gone with a different company for a new AC!!

Griffith Cooling And Heating has been servicing this house since 2016…read more Also, I have 2 more properties that were served by your company. Up until the hurricane happened, I was satisfied with all of your work. After I got power in my house, I discovered that a mini split was not blowing the cold air where my 83-year-old mother was staying. The room was very muggy and hot. Some type of object ran into the unit and damaged the coil in the outside unit, so all freon licked out from the outside unit. I called your company and I got Dorothy. She set up a technician to come out. A technician came to my house the next day and told me I needed some type of coil and there was no ETA that could be obtained by your company. After a while, your phones started working in your office but there was no Internet yet, I was told by Whitney. So, almost 3 weeks after the hurricane, we still did not have air in that part of the house. I called your company again and Whitney told me it's a discontinued item and she has no idea when it can be found or found at all at this point. Then I asked for a new outside unit to buy, but I never got a definite answer from Whitney on the new unit to install. She was talking very fast and nervously constantly, interpreting my every word, and telling me the phones were ringing off the hook and she is very busy, and I had a hard time understanding what she was talking about. I just asked her to speak a little slower so I could understand her with a little joke (I can not think that fast, LOL ) I think Whitney did not take my remark that well. She hangs up the phone. It left me in the dark. Next day, I called another air conditioning company, and the technician came the same day. Within one hour of work, he welded the pipe that had a leak, it was ugly but it was fixed. I was so upset that the company I used for all my 3 houses' services and repairs, in addition to all the referrals to my friends. The next day, I called your office and Whitney answered the phone. I just asked her why your technician could not weld the pipe 2 weeks ago as the other technician did. She told me that your company does not do repairs, only change parts for safety reasons. I was not rude or upsetting her of any kind, but for some reason, she was not nice at all and told me she could not help me at this point and hung up the phone. ( The reason for my last call was that I was going to ask if you guys could get me a new outside unit). A few days later Dorothy called me to tell me that I should take my business somewhere else. Matt, I don't have to work with your company. There are many others, but you should know what happens when we all really depend on your service at the time when we need you the most.

Great Service. After a conversation, I signed up for the maintenance plan and got a Same day…read moreappointment. Robert found the problem, fixed it, and even reinstalled the attic cord that ripped off for me. Awesome!! Couldn't ask for more

Great company!!! Quick response to our request for service; their employees are the best,…read moreknowledgeable, polite and just an all around great company. BriCo air is probably the best company we've dealt with in our 32+ yrs in Florida.

I was extremely pleased that the owner came to my home on a Sunday and also on a holiday weekend!…read moreMy issues were resolved! Thank you Bowen AC for coming to my rescue! I would highly recommend this company!

Our AC went out at 4am today so I researched HVAC service companies. I called in the morning and…read morethe tech was there on time in the afternoon. He did an excellent job troubleshooting and fixing the problem and didn't try to tell me that the whole system needed replacement. Exceptionally pleasant receptionist and technician. This is the kind of company that you want to do business with.

I arrived back in town Thursday evening to no AC. It was 84 degrees in my condo! I called Tarpon…read moreAC, the company that installed our AC unit in January of 2023 after hurricane Ian. After the initial call asking them to come out, I was told that they would have to get back to me Friday morning. I texted around 9:00 am to see when they were coming, then called and left 3 voicemails and another text during the day. They wouldn't even reply or return a text! Around 8:00 pm Friday I called Quality Control Air of SWFL. The answering service gave my information to Jason and he called me back 10 minutes later. He said he had a couple of other calls, but that he was sure he could get to me this morning. Then a few minutes later he called back and said that he was just 5 minutes away from me and he would come over right away. He showed up and had my air running again in about 15 minutes!! I highly recommend Quality Control Air of SWFL and I now have a maintenance contract with them! I won't be calling Tarpon Air Conditioning again!! They Do Not stand by their customers or their work!! Thank you Quality Control Air of SWFL!!

Taepon installed a new unit for us after Ian. unbeknownst to us (we were not here since our home…read morewas not habitable) they did not put a filter in. It ran with no filter all while construction was going on. It is full of dust and debris. Now we have to pay $1,000 to have the unit pulled and cleaned. Also they installed the wrong size breaker. They don't return phone calls and we never could find their office.