I was originally very impressed with FCI when I had the initial consultation. We had received…read moreseveral quotes and were impressed with Matt and his knowledge and guarantees. I made it clear how important it was to have the floors completed the week we had planned and was told they would be even with hidden issues. Was also told the quote is what it is and no hidden fees will arise at the end of the project. Only one person came for the entire project because his co worker quit before the start of my floors. Chris was fantastic but the subfloor under my tile was an issue and had to be ripped up along with the tile which I understand was an unexpected issue. I had to pay extra for more subfloor. I know it was out of their hands but I did not plan for that extra cost out of pocket. The project was not finished when I was told it would be because only on one of the days, they sent an extra pair of hands to help, which that helper scraped my wall so I had to sand and repaint that spot. Even after it was finished, the thresholds had to be replaced because the nails were coming up through them. This took and extra couple weeks to be completed . I will say Craig followed up to make sure it was done correctly and when all is said and done, Chris did an amazing job on the floors. I wish the communication from Matt to myself and the crew was better and I understand people are busy but a quick text is all I required to stay in the loop. Again, I gave 4 starts because the floors look amazing.

Just completed replacement of 1,900 sq. ft. of hardwood flooring. Matt and Tim were very…read moreprofessional throughout the process. The installation crew (Colleen and the two Danny's) were exceptional. Three and a half week project from start to finish, including some weekends. Vacuumed the entire work areas before leaving every single day. Only a few flaws that we identified and they resolved all of them. We're very happy with the results. Would certainly recommend them.

Best floors ever. Made really worn pine floors in a Captain's house like new. Will use again and…read moreagain.

Ken was great. Fantastic quality and very personable. Answered all our questions and got the work…read moredone on time, allowing us to move in on time. Highly recommended

Ken is a pleasure to work with. He did a fantastic job refinishing our floors. I would highly…read morerecommend using Millennium.

Great quality work. Great and knowledgeable and talented owner with great flooring workers also…read more Great pricing also. Quickly responded to my call. Came asap for estimate and plan and discussion on what is wanted and what he will do to accomplish it. Oil based latex or water based ? Finish - high gloss or satin finish ? I had someone come in before Millennium and this a#% didn't know what he was doing. Talked a good talk , had nice fake pictures and gave me a reference phone number as I requested. Number didn't allow me to see anything. The pictures of the floors he claimed to do ... was not his work. I won't mention his name. Though if a pegleg handyman comes knocking. Tell him to keep on walking. Millennium flooring did a great job taking care of my floors and correcting the pegleg liars damages. At least the flooring damage. Pegleg damaged my steps by spilling Polyurathane on my concrete steps. Messed up my solid wood front door, my fireplace bricks. Millennium Flooring did great work. Clean work. Quick work. A year later and I'm still raving about this company and it's owner also.

Benny and his crew did a great job! His pricing was the most competitive that we found and you can…read moretell that Benny really cares about his craft. He was on time - even came on a Saturday to apply the last coat! We'll absolutely use him again.

We had some flooring work done by Powell Flooring at our house in Truckee. Benny did a great job…read moreand was very friendly and delivered excellent results.

Was told TWICE our rug would be installed on a certain day/date - nope! When I called the day…read morebefore just to check "oh! We scheduled you for (five days later)"....no phone call or email! The day they scheduled without asking us we were out of town. They took no responsibility, no apology.... The installer we were told would do it brought a man and a woman and left....it was difficult to communicate due to a language Barrier. They eventually got the job done into the evening. Although they were very nice the original person who said he would do the job did not show. We will never do business with Selection Floors again!!

Super disappointed by Selection Floors - I agree with the last review that Tim was great. Very nice…read more& knowledgeable. I didn't think they had much of a selection of carpet and laminate flooring, based on other stores we went into. I was surprised that the owner barley acknowledge my wife & I - she seemed to be too busy on the computer. We took samples home, made a decision on what we wanted & the next day we called Tim and set up an appointment to measure. I waited from 8:30 to 10:30 for the installer to show up & they never did. I was pissed. I dropped off the samples back at Selection Floors - the owner still didn't have anything to say to me, and Tim was apologetic. I would not do business here.

Firstly, Max is awesome. Communicative, pleasant, polite, prompt, professional. We loved working…read morewith him. His team were also very helpful and very nice. Everyone worked hard - from the time they walked in until the time they left. The quote was great and inside the budget we'd allowed and we got a ton more than we expected - broken boards replaced, boards that had been replaced with the wrong wood were removed and redone with the correct, matching wood, a couple of boards that didn't lay completely flat were repaired, and so on. But the finished floors were the star of the show! The floors look new. Not repaired, not improved - NEW. We have a long house, and you can see a huge expanse of wooden flooring from one end to the other, and the effect is now gorgeous. We are entirely happy and we got exactly what we'd hoped for. We recommend Max and Luxe Flooring 100% and would use them without hesitation on any further refinishing projects.

I'm thrilled with how my floors came out! I had a great experience from start to finish! Their…read morequote was right in line with others I had received. Max explained the entire process & what to expect, kept me up-to-date on the progress, and was quick to respond to all of my texts. I appreciated his professional opinions when asked. The whole crew was respectful of my home. I'm very happy with our choice of using Luxe Flooring.

Alex and Mels did a gorgeous job during my renovation! They replaced yellow knotty-pine floors in…read morethe living room with white oak, and sanded and mended discolored white pine in 4 adjacent rooms so the floors match seamlessly. Alex guided me with decisions and I could not be happier with the outcome. Wood floors are an investment. Don't risk being disappointed. Woodstar quality is the best, they were honest and fair. Good communication and advice - I highly recommend!

We experienced water damage on our hardwood floors. We contacted several companies to provide…read moretheir services to repair and refurbish the floors. We were impressed with Mel's from Woodstar flooring in his apparent expertise and professionalism. he provided a cost effective and timely solution. We could not have been happier with the outcome and we would highly recommend his services.

After leaving a message, at the store, that was not returned, I finally was able to speak with…read moreGene (the owner) to schedule a carpet/flooring measurement. Gene was a no-show. After 30min, I called the business and could not reach a live person, only voicemail. After 60 min, I went to the store in-person. Showroom was closed but a number was provided to call Gene. Again, no answer, left a voicemail and now a week later... still no return call. Nothing! Short of personal injury, there is no excuse for this unprofessionalism. I've moved on and found another "professional" business.

B and L floor covering installed carpet and vinyl plank flooring in our home. The flooring and…read morecarpet are gorgeous, installed perfectly. There were some finishing issues that needed to be addressed and were taken care of to our satisfaction! The installer for the vinyl plank flooring was courteous, professional, personable and excellent at his job! The gentlemen who installed the carpeting were equally professional. Highly recommended company, thank you.

We met with James and told him we were moving in June 23. We prepped the living room and bedroom…read moreJune 9th and notified him . His start date was June 18. He told us he would sand and poly on 18th and poly next two days so the floors would be ready. Needless to say we hired a big moving truck and arrived to soaking wet floors. All furniture needed to be put in kitchen and cellar. Now we have to move all furniture ourselves in 72 hours. Not a pleasant experience. Make sure you get a written timeline. Not a man of his word. Keri M. Just received a text from James after my review. He called me an asshole.

Fair price for exceptional quality work and customer service... arrived on time, finished on…read moreschedule, and did a fantastic job sanding and refinishing my entire first floor and bedroom. They installed new wood up the stairs and new flooring in the upstairs hallway. Worked around two dogs and let them out and even walked them at times just because. Exceptional service through and through! Recently, my wife left a steam cleaner on the floor for an extended period of time, which naturally left a milky water damage spot the shape of the steamer head and my puppy chewed one of the corners of the bottom stair. I reached out to the owner a year and a half after he initially performed the work, and his answer was "simple fix for both" after looking at it. The next day the repairs were made and he insisted it was at a no charge. Couldn't be happier with our choice to hire this contractor.