This is one of the hardest reviews that I have had to write. I have never had such a Dr. Jekyll and Mr. Hyde restaurant experience before. This evening confirmed the power the service can have over the restaurant experience. Take out the server, and this would have been a consistent 4 star rated restaurant for me. The ambiance of the restaurant is amazing. During the summer their is an amazing large outdoor garden like terrace with lights glowing from the trees above. I could not complain about the food. Also, for a nice Italian restaurant, the prices were standard Swiss compared to equivalent places I have been to in the Vaud or Geneva canton. Thus, it all came down to the service. Upon first being seated, our server never once smiled (with anyone), it was definitely a bad day. Plus, she seemed to not be able to speak English, which we later learned was not the case. The server was pushy and irritating, and rude at the beginning. However, our local friend in town happened to be coming down the street and saw us. He stopped in to say hi. He is a frequent visitor to this restaurant and knows the owners. Upon hearing about our experience, he spoke to the owner. Following which, our server came back and seemed to be a completely different person (even spoke perfect English!). The grumpy attitude was gone, and the remainder of our time was completely night and day different. It was as if someone else inhabited her body. At first, when I was beginning to write this review in my mind I was set on two stars, however, by the end of the evening, my overall review settled at four stars. This could potentially even be a five star if the service is consistently good. I guess I will just have to go back and try sometime. :) read more