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    Canopy Glen

    1.2 (44 reviews)
    Open 8:30 am - 5:30 pm

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    Thambi V.

    The day we moved in we noticed a few roaches, which quickly escalated as we got settled and I began cooking throughout the day. I couldn't cook without immediately seeing roaches come from the walls onto the counters, and even from under the stove once it cooled down. The roaches have gotten in sandwich bread and I found one swimming in my cereal. I can't even open a cabinet without one crawling out. I shared my concerns with the property manager about being pregnant and the health risks associated with roach pesticides exterminators use, along with the health hazard of roaches in general. I was shouted at by the property manager for a good 5 minutes over the phone. My concerns were labeled "extreme" and I was told I'm "not the first pregnant woman to be exposed to roaches" on their property as if it's something they're proud of. Their only solution was to let us out of our lease for free but we still have to pay another fee before leaving. I'm counting down the days!!!

    last email to contacts i have
    Jenniffer P.

    hello, i have tried multiple times to call/submit tickets in in regards to me not having hot water this has happened multiple times. The last time I went over three days without hot water, every time I have an issue I submit a ticket and it's not reviewed. Today I called early enough to allow them time to get back to me before closing and they still did not reach out. I have even asked per the attached email for them to just tell me what I can do to fix the problem myself. I have tried to call the office and no one answers when I have called private is the only time they will answer but today was not able to get a hold of anyone on the phone so the last email I sent is attached. due to the lack of communication in regards to an issue that is important to me for me to be able to live my life, go to work, go to events, go to church, go out to eat. It is really disappointing to know that they're receiving money for rent and are still not consistent or at least reliable when it comes to issues that our residents are having. it seems to be like this is the only way to get a response, as I see they've responded to several reviews. I don't understand why and I don't believe that there needs to be an excuse for something like a necessity to be covered by maintenance. i've done all I can do on my end, and will probably not re-sign the lease at this community, I have asked them to power wash also the surrounding area due to the roaches the water bugs, and they refuse to even respond or get back to me.I really love the space that I receive because it is an apartment on the bigger side and I love the washer and dryer but I will no longer be considering resigning my lease. The end of it is coming up and I would greatly love to have someone reach out to me in regards to how we can end it sooner because it is that bad thank you have a good night.

    REGULAR AND THIS IS JUST 1 DUMPSTER FOR ALL THIS MONEY
    Sammy S.

    All I can do at this point since nothing is being done is keep the world updated. Trash been like this since before Christmas just in case they try to say it's because of the holidays. And my blinds broke which is something you can get from lowes they going to tell me they dont have any like what.... I went to the office before 6 today it was closed I knocked and a lady who don't speak shit of English was rude and didn't wNt to help me.

    Their website says tennis court. Lol
    Rebekah A.

    Apartment update! Leasing office still NEVER answers the phone. The gates are always broken. Garbage is out of control.

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    Review Highlights - Canopy Glen

    I like the staff they are very friendly and so are maintenance people, When you enter in the office they are Covid safe and have mask on and have saniter ready for everyone's use.

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    Broadstone Junction Apartments

    Broadstone Junction Apartments

    (5 reviews)

    I lived at Broadstone in a 1 bedroom apartment in Building 1 from April 2023 - February 2024, then…read moreI moved in with my husband who lived in a 2/2 at Broadstone in Building 2 from October 2023 - December 2024. Here is my thorough review of the complex. -- Building 2: If you decide to move here, stay VERY FAR away from Building 2. The people who reside in that building do not care about upkeep. They let their dogs pee in the elevator and poop right in front of the door to the building. They are constantly smoking weed and are insanely loud at all hours of the day. -- Trash: Overall, there is always trash in the stairwells (mainly cigarette buds even though it is a "no smoking" complex). Trash pickup is also 1-2 times a week which means that there will be multiple dumpsters in the middle of the road between Building 1-2. -- Parking: There is always someone parked in the walkway between Building 1-2. More than a few times, people have even parked (and left their car) in a way that you can't get around them to get to the parking garage. Another issue is, if you parallel park between buildings, people will block you in by parking beside you (you can see in the picture below) -- Pet waste: ~80% of the dog owners in the complex don't pick up after their pets even though there are pet waste stations all throughout the complex. Often, I would even see someone letting their dog poop directly next to a pet waste station then not pick it up... Which truly sums up the people that live here. -- Building 1: Between the two buildings I personally lived in, Building 1 is the better building. It is cleaner and quieter than Building 2. However, don't lease an apartment on the side of the pool. Especially during the summer, people would be in the pool until midnight and would be as loud as they pleased. -- Mail/Packages: Broadstone runs their package system through Fetch which is the MOST inconvenient thing I have ever experienced in an apartment. The way Fetch works is you have a completely different address for your packages than for your mail. Your package is sent to a Fetch warehouse and put in your "box." From there, it is picked up by a Fetch employee and delivered to your door. Sounds great in theory, but your packages get to you days later because of the extra steps. Plus, if you have people sending you packages, they have to have both your mailing address AND your package address and know the difference between the two (considering we had dozens of wedding presents trying to get delivered, you can see how this was an issue...). -- Moving out: We moved out Dec. 3, 2024 and didn't receive our deposit back until the last week of January even though our lease says we would get our deposit back within 30 days. When I returned our keys, I was not given any information on moving out and the leasing agent only took my keys and put them in a drawer (no email confirmation or anything). In fact, I had to ask them if they needed our new address to which the leasing agent responded, "um yeah probably." Then he searched his desk and pulled out a sticky note... Needless to say, I didn't have full confidence that our move out was recorded. Sure enough, through initiating a conversation with a different leasing agent at the beginning of January, I could tell that our move-out process hadn't started. All of that is just the overarching issues. We experienced lots of nuance problems throughout our 2 years of living there that just made our time there that much worse. If someone forced me to live at that complex again, I would choose Building 4. It has its own parking garage and seems quieter than the other buildings. However, if you don't care that you are paying a luxury price tag for a non-luxury apartment complex, this is complex for you! All of the issues we had with the complex wouldn't be a huge deal if we had paid significantly less in rent. Don't let the great amenities fool you... the tenants in the complex make this a terrible living experience.

    If you are looking to lease in this area, this is where you want to be! Broadstone Junction is the…read morepremier living experience that you are seeking, from the grounds, to the management, to the maintenance team. The manager DeMille and assistant manager Xavius work seamlessly together to provide and maintain a superlative product. They are very passionate about making this an enjoyable, comfortable, and peaceful place to live. When I first visited the property, I was greeted by Xavius's cheery disposition, beautiful smile, and overall warm energy. He answered all of my questions, was very professional, and left a lasting impression that prompted me to cancel my other apartment viewings for the day. I knew from the moment I stepped foot in the doors of Broadstone Junction's leasing office, that I was making the right decision. When touring the grounds, I could definitely tell that an extensive amount of detail was put into the buildings, which is a nice touch to have as a renter. The pool is gorgeous, and there are loungers that actually sit inside of the water, giving a resort feel. The clubhouse is great, my friends and I reserved it and had a dinner party there one night and we had the most amazing time. There is a kitchen area with a lot of counter space so we were able to bring prepared food over and set up a self serve area for everyone. If you're a remote worker there are a few spaces for you to work or have a private meeting/presentation. My favorite amenity is the creative space, which is designed for creative social activities like a beginner art class! They also host a ton of resident events, from coffee and cookies, to holiday parties and everything in between. They even invited a food truck last month, and gave the first 30 residents a $10 credit for their order! I absolutely love it here! A beautiful property with a ton of amenities, professional staff, and a responsive maintenance team? What more could you ask for? I have lived at numerous apartments over the last 17 years in Atlanta, so trust me when I say, this is where you want to live!

    Rosemont Brook Hollow

    Rosemont Brook Hollow

    (12 reviews)

    Raiting -10 Staff…read moreAttitude and Customer Service Unfortunately, the general attitude of the staff is consistently negative. Maintenance personnel often behave as if they are doing residents a favor rather than fulfilling their job responsibilities. The leasing office staff also appear disengaged and unhappy, which reflects poor management and creates an uncomfortable environment for residents. Gym Facilities Despite reporting these issues multiple times since moving in, the gym remains in unacceptable condition. None of the four cardio machines work, the stationary bike does not have a functional seat, the water fountain does not work, the machines are outdated, and the air conditioning barely functions. As a result, I am forced to pay for an external gym membership even though this amenity is included in the rent. Constant Warning Emails vs. Poor Quality Living Conditions Residents receive frequent emails complaining about trash, patios, parking, and other minor issues, as if we were in kindergarten. Management is very strict when enforcing rules but fails to provide quality living conditions. Issues such as gym neglect, a poorly maintained pool, cockroach infestations, and mold problems are ongoing and inadequately addressed. Pool Condition and Lack of Accountability The pool is frequently closed, and management consistently blames residents for these closures. Responsibility is never accepted, despite the fact that the pool is clearly old, outdated, and poorly maintained. Instead of addressing the root cause, residents are blamed for problems caused by aging infrastructure. Valet Trash Service Issues Residents are charged an additional mandatory fee for "valet trash" service; however, the service is inconsistent and unreliable. The valet trash staff comes at random times, whenever they choose. During December--one of the busiest months for residents--the service was especially poor. Around Christmas, valet trash was collected only three days, and the same occurred around New Year's. Despite this lack of service, residents were still charged the full monthly fee. Mandatory Television Service Fee Residents are also forced to pay approximately $40 per month for television service, regardless of whether they use or want it. This mandatory charge adds to the overall cost of living without providing value or choice to residents. Lack of Rule Enforcement Many residents walk dogs without leashes, and numerous balconies are excessively cluttered, despite claims of fines. Balconies contain children's toys, office chairs, wooden furniture, bicycles, televisions, and other large items, creating safety concerns and an unsightly environment. High Cost vs. Low Quality The most frustrating issue is the high cost compared to the low quality provided. If these apartments were priced at least 30% lower, some of these issues might be understandable. However, Rosemont charges rates comparable to high-quality communities such as Camden and similar companies, without offering comparable standards. In other communities, management motivates residents to improve; here, residents are punished instead.

    I visited a property before visiting the Rosemont but as soon as I entered the leasing office I was…read moremet by Jennifer who was a breath of fresh air. She assisted me in finding the right APT for me and gave me the run down of it. Jennifer was not pushy just well informed. I moved into the Apt on 02/24/2025 which was amazing. I was told if I moved in March my first month would be free. All I had to do was pay the utilities which was fine then in May I received a bill for the utilities with no warning again that is fine. I also went to the office to ask about paying for cable that I am not using literally I have no T.V. and the office manager looked me in my face and said it would not be fair for the other residents to have to pay $45. Again I am paying $45 for a service I am not using.

    Canopy Glen - apartments - Updated May 2026

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