I took my dog to another shop in town 3 times before I decided I was done feeling unappreciated as…read morea customer and worried about my dogs safety while I was gone. We decided to try Tailwaggers since it is located behind a reputable vet. The minute I first walked in I knew we made the right choice. Lisa always immediately stops what she is doing to greet you and treats your dog as her own. Every time we have gone here our dog has had a perfect haircut and is safely secured in a crate when I come to get him. Lisa even texted my husband a photo of our dog during his first visit with her. I wish we had discovered Tailwaggers first when we moved here and I would recommend everyone to go here.

I had forgotten to update this review prior, here it is now…read more My experience here went from a 5 start to a 1, and 1 is too high. They ruptured my dogs ear drum when cleaning her ears and it was a nightmare getting it dealt with. Apologetic at the time of service, offering to help her heal through the process and full admitting of the mistake. During the process, kept charging me for visits and medication and I asked why, they did the damage so why am I paying? Thje push back started. They started saying they didn't do it, they said they partially did it, they said it was my fault, they were gaslighting like crazy. I had to say ENOUGH and push back real hard, threaten to sue. They provided the meds and checkups but at this point, I was done and started seeing another vet. The dog has always had issues with her ears from then on, this situation really makes me angry.,

Though my dog did not like the shot in her butt, I love this hospital. Everyone is so nice. The…read morefacility is modern and their business practices make it extremely easy for the patients' parents. Puppy and I met with Dr. Steiner and Tess who were so patient with us and explained everything very clearly. We definitely know where to come when we're visiting Minnesota. Very highly recommended.

We had to make one of the hardest decisions a pet owner can face today, and the team at Animal Care…read moreClinic was outstanding. We are reverse snowbirds, living near Bigfork in the summer and California the rest of the year, so when our 13-year-old Lab mix suffered a sudden, serious medical crisis, we needed to find a veterinarian quickly. Animal Care Clinic was able to fit us in the same day. From the veterinary technician who took Milo's history and vitals to the veterinarian, Dr Hockenson, who examined him, everyone was professional, knowledgeable, compassionate, and respectful. The veterinarian was thorough in her evaluation and explained the situation clearly. Most importantly, she was honest. She discussed diagnostic options but did not give us false hope or pressure us into unnecessary testing. After examining Milo, I asked Dr Hockenson for her professional opinion regarding euthanasia. She agreed that it was the kindest option given his condition and supported us through that difficult decision. The staff first gave Milo a sedative so he could relax and be comfortable. Throughout the process, both Dr Hockenson and technician showed tremendous compassion. They gave us the time, privacy, and support we needed to say goodbye. I cannot thank them enough for the care they provided to Milo and to us on a very difficult day.

I can't praise this veterinary practice highly enough. Our dog got sick while we were visiting from…read moreout of state. It was late in the day when we called them, and they fit us in the same day. Our dog was in such bad shape when we arrived and in a lot of pain. They diagnosed her with pancreatitis and started her on an 3-day infusion. She is doing really, really well. Everybody in the office, from the receptionist to the vet tech to the doctor, was wonderful. I would recommend this practice without hesitation.

My skittish collie dog loves the vets and the techs. They're so patient and gentle. They're also…read morevery knowledgeable. We appreciate them. They seem to treat every patient as if it's their own pets.

The staff at Northern Vet Clinic are hands down the kindest, most compassionate people out there…read more They treat all pets like their own and will absolutely go the extra mile to ensure that owners understand what is going on and answer every conceivable question. The animals comes first here, which is exactly how it should be. I will certainly be a lifelong client of these wonderful ladies.

First time here today, a friend has recommended them countless times. Needed a few different things…read morelast minute for different reasons. Staff was friendly, knowledgeable, thorough in assisting me vs pointing me in the direction of an item and leaving me to my own decision-making. Highly recommend! (Observed one of the staff helped another customer out to their car with their purchases.)

This place really understands the value of customer service. It is more than that though. They…read morereally relate to their customers. Everyone I have encountered is obviously a pet lover. They really get their customers. They are knowledgable and very friendly. They also offer high quality pet food. They aren't pushy but always ask if I need litter. I always feel lime they really listen and are genuine in their responses and recommendations. What a gem.

that lady is confused blaming friendly vet for what friendly fins pet shop did , 2 different…read morebusinesses the vet is a good guy and a good vet, highly recommend this vet, he got my dog in when he was busy and on short notice , good job randy murray dvm

We take our animals here when they need minor vet care- small wounds, minor infections, vaccines,…read moreetc. It's a great, very inexpensive option if you already know what your pet needs. For mystery ailments or serious health problems, I'd recommend going to a bigger clinic - Friendly Vet doesn't have an X-ray machine or any testing equipment at their disposal and will refer you to Bemidji Vet Hospital if you need those services anyways. However, Friendly Vet is very affordable and will do the trick for checkups, minor procedures, and medications. They also offer a wide array of natural/holistic pet medications and foods. The vet there has a habit of upselling "holistic" meds that don't always work and can be expensive, so be wary of that in some cases.