This hotel seems nicer than it is. We booked this hotel 7 months ago and reserved a room with a…read morecountry hillside. Please see the picture . We are on a bottom floor overlooking the parking lot. My husband complained and the said there is a mountain way up in the background. This is like a holiday inn at best. There is an indoor pool and a beautiful outdoor pool but the room is very disappointing for $300 Euro per night. The pool and grounds are beautiful and the complimentary breakfast was good. The servers have an attitude and make you feel like "how dare you ask for a cappuccino?". The bartender William was awesome though. Most of the front desk personnel were not so friendly if you needed assistance. I forgot to mention if you need sunscreen, a regular size tube is a whopping 40 euros.....they know how to get you. All in all Bardolino was lovely and the hotel had good and bad parts. For the rate per night, there are better choices.

From the owner: Hotel benessere con ampio centro termale, beauty center, centro Ayurvedico, 5 piscine esterne,…read morepiscina interna riscaldata, ristorante gourmet, centro congressi e garage privato. L'ideale per ritrovate l'equilibrio del corpo e della mente grazie alla cordialità e all'eccellente competenza del personale del Beauty Center, unito ad uno dei centri Ayurvedici tra i più completi d'Italia e alle meravigliose piscine del centro termale. Il benessere è totale grazie anche al ristorante gourmet dove il gusto della buona cucina genuina si lega al piacere della salute.

We just returned from nearly a month in Italy which meant staying in multiple hotels, agriturismo…read morefarms, B&Bs and a medieval town. Hands down, we would put Locanda San Vigilio at the top of our favorite places to stay AND eat. The hotel has been in the same family for over 500 years, always a hotel and if our experience is evidence of the hospitality, always wonderful. The location could not be better as it is perched on a point, surrounded by water on three sides, on Lake Garda. Beautiful. The service is impeccable. We were greeted by the current owner/manager who welcomed us in the parking lot and escorted us to reception where all details were handled with efficiency and a smile. It made no difference who we encountered the interaction was always friendly. Imagine the best meal you have ever enjoyed, now double it. That was our experience in the restaurant. They have set my new standard for pasta, there is no way to describe how delicate my ravioli was, sublime. When we left I felt like we were leaving family behind. I would return in a heartbeat.

My family and I have traveled to several places and also come to Lazise several times. The owner…read moreof the hotel we were staying at recommended this place for good food. The pasta dishes were very good. However, the service was hands down, the worst that we have had since I can remember. After being seated, we had to wait so long for a waiter to come and take drink orders, that my youngest son fell asleep at the table. And don't expect them to fill your first wine glass or light the evening candles for you. Removal of empty dishes took a while. So many waiters, yet somehow chaos. There was what appeared to be a manager who sporadically went to a few tables... Maybe just to those who were staying in the hotel..??? 30 minutes after being finished with our meal and no one even offering us a coffee or dessert, we were ready to leave, tired of waiting, and asked for the check. Again we waited another 20 minutes, only for the same last waiter to ask us if we wanted the check! Never again. There are so many other better choices in this beautiful town.

The Hotel is located very close to the Lago and has a nice pool. BUT the room was very old fashion…read more(90s style) and without a balcony. They buit a third bed out of a couch for us. It was not possible to sleep in that old, hard, unclean thing. It was horrible to find a parking place. The hotel one was to full and arround was no free and legal one to find. The "free" internet works only for 3 hours. Everything is without any love. At breakfast you felt like an animal in feed. Only bulk products, watery orange juice and tinned fruit. It was one of my worst stay in a european 4-stars Hotel.

Good clean hotel…read more Rooms quite modern look like they have been recently renovated. Only negative was the safe which was quite small and in the bottom of the wardrobe. Old style so you need to carry a key all the time and location makes it difficult to get in to ( I dropped the lid on my hand twice during the week). Rest of room good standard though. Aircon works well which is essential for the summer. TV only has news channels in English but never really found the time to watch it. Free wifi but from reception only. Drinks quite expensive EUR5 for a large beer, Supermarket nearby and minibar to keep drinks cool. Good location, easy walk along promenade into Bardolino. Some nice walks along the seafront to Lasise or Garda or hire a bike and cycle further. Use of the Mirabell lido across the promenade allows you to use a lilo near the lake free of charge and swim in the lake. Drinks cheaper there too. Nice large outdoor swimming pool for summer and smaller indoor one for winter. Gym looked good with modern equipment but did not use it. Restaurants have limited opening times so not a lot of flexibility when eating for dinner Limited vegetarian options not available in the Gourmet restaurant. Lunch good at grill bar so recommend swapping dinner for lunch which you can do if on half board then eat out for dinner. Staff friendly All in all recommended