Exceptional Service & Unwavering Integrity…read more I have had the privilege of working with Lacy, the owner of Polished Cleaning, since 2016, and I can say without hesitation that she is one of the most honest, dependable, and compassionate professionals I have ever met. When I was moving from my home of 40 years, it was an emotional and overwhelming process. Lacy not only packed and moved my belongings with care, but she also sat with me, sorting through years of memories, helping me decide what to keep, donate, or pass along. She understood the sentimental weight of the situation and handled everything with such kindness and patience. Beyond being an exceptional cleaner, Lacy is a phenomenal organizer. When I moved into my new home, I didn't have the financial means to hire a professional organizer, but Lacy, who has that expertise, took the time to teach me how to manage my new space efficiently. She helped me adjust to a different layout with less storage, guiding me on how to maintain order in a way that worked for my new home and lifestyle. Lacy's honesty and trustworthiness are unmatched. I have never once questioned the security of my belongings in her care. She is meticulous, reliable, and truly goes above and beyond for her clients. Recently, when I needed her services again, I was appalled to see a negative review that in no way reflects the Lacy I know. I can only assume that person was not speaking about the same hardworking, ethical, and kind-hearted individual who has been a blessing in my life. I would gladly provide a personal reference for Lacy at any time. If you are looking for someone who will treat your home with respect, provide top-notch cleaning and organization, and be a trustworthy presence in your life, Lacy is the one to call. Polished Cleaning is more than just a cleaning service--it's a company built on integrity, and I cannot recommend Lacy highly enough.

Let me say this... If you need cleaning services for your home or business this is who you need…read more Lacy Jones is one of the most honest compassionate hardworking people I know. She is a personal inspiration to me. She's overcame situations that would have broken someone else. And she's taken negatives and turned them into positives through her business and I'm appalled by that negative review left. What I see is not a sticky fingered cleaning lady but a shady person building a case for insurance fraud. Lacy has ten years in business and never a theft complaint EVER!!! And had she done that she would have been arrested and no longer in business..Lacy takes pride in her work and her customers trust and satisfaction is what she prides the most. I don't see a victim I see a predator a con artist and someone who would sue anyone for personal gain. I know this business and would trust Lacy with my belongings and families! I checked for myself after reading that and Lacy has been cleared of any wrong doing in that matter. I highly recommend and support this business

I had a great experience with them. Did everything I…read morerequested with no issues. Did a very good job cleaning for the price. I would use them again if I was not moving out of the Shreveport - Bossier area.

The owner contacted me through this yelp. She said she has 2 special needs children. I apoliguze…read morefor giving her a 1 . but the voice mail should be emptied . i will give it a 4.

Ms. Elizabeth Bryant was the only business to answer their phone on a Sunday, and went out of her…read moreway to make sure I was taken care of same day. She arrived on time, cranked out the work super fast, and did it all with a great attitude and a very reasonable price. She came from humble beginnings and worked herself to the bone to start her own business. She deserves the support of the community, and she does a really great job. Highly recommend!

Brittany butler is a horrible person and a horrible boss.. She has recently relapsed and since then…read moreeverything has been all wrong her children father takes her money then her employees have to wait for her to figure out how to pay them every week it's something about why the payday changed .. nobody Wants to work for her .. She didn't pay all her employees this week either ..

Contacted Maid Clean about deep cleaning and had a quick response! She was flexible and…read moreunderstanding of my needs. She came over for an evaluation for pricing, even before that gave a ballpark estimate. She showed up on time and communicated really well on when she was heading my way and arriving. She worked hard the whole day!! I could instantly smell the house being 10x cleaner before she even started downstairs! Everything was place back in original spot and she made it look like she was here but not here at the same time! I'm OCD so I get picky about things not being back in their original spot and she definitely took her time making sure if she moved something it went right back. You can see the clean without having to get up close. She took a lot of pride in each step of the cleaning leaving no surface untouched! She made the bathtub that rarely gets used shine! The drain had a reflection on the side of the tub! She's literally not even finished but I just couldn't even wait to post a review that's how awesome of a job she did. My home is over 2,000 sq ft and she has been grinding away all day! I highly recommend her to anyone looking for a cleaning service! She's super affordable (in my opinion) and really kind. She's pet friendly too!

I had to change dates, plans, and destinations times before I was actually ready to have them come…read moreout, but when I finally got ready to move, they were very professional and quick. I would definitely hire them again.

I'm only posting this b/c I gave them a lengthy list of issues & instead of resolving, they have…read morenow ghosted me...0/10 stars for Dolly Up Movers/Packers out of Haughton for over-promising & way under-delivering because they were "tired". Now I'm spending half my vacation doing their job. 8 hours late (unloading until 1 in the morning on Thursday), broken furniture, broke my porch, rolled boxes out of their truck, not much ended up in rooms they were clearly marked and even told where to put, furniture not put back together/on the wrong floor/ left outside b/c they needed to come back for that b/c it was large...even though they promised over & over they wouldn't be done until we were happy. I will never recommend them to anyone, but I will still let them make it right & will post if they do! (I won't post all the pics, but this is part of what I'm left with today & stuff in my shed/porch too.)...oh yeah, tried to charge me $500 more than quoted & asked that I add more to pay for extra guys they hired.

Good communication and flexibility. Owner was very pleased with cleaning service!…read moreThis was a whole home move-out!

My experience with the owner and her team was top tier. They are very professional, hardworking,…read moreand down to earth. They exceeded my expectations. They provided me with the service I needed and even went beyond. They have me as a valued customer for sure. Thanks again! Whoever is in need of quality home or commercial cleaning services, I highly recommend this company.

The cleaning lady sent to us did a great job. However, hours after starting the job she did allow a…read moreman I've never met into my home without asking or alerting me or my wife. My wife hired this service and if not for an injury I would have been at work. I don't know the company policy about number of people or who gets unexpectedly allowed into my home several hours after the service starts but they are not a company I can trust.

Real Men Get It Done: Cleaning Services is responsive to my inquiries and they have reasonable…read moreprices.