Ever since the new ownership took over a year or two ago the service has really gone downhill. I feel bad for the staff. Never enough staff on the till. I was in the store today, there was one very young cashier, one person at the customer service desk (both were tied up with lengthy transactions) and a line up of at least 10 people. Management just walks on by without offering help. They (management) really needs to step up their customer service game. I finally asked the young lady on the till if she could call for more help. She did, which was great, but service really is horrible. Just seems to be another reason to shop online. Very sad. read more

Ever since the new ownership took over a year or two ago the service has really gotten bad. I feel bad for the staff. Never enough staff on the till. I was in the store today, there was one very young cashier, one person at the customer service desk (both were tied up with lengthy transactions) and a line up of at least 10 people. Management just walks on by without offering help. I finally ask the young lady on the till if she could call for more help. She did, which was great, but service really is horrible. Just seems to be another reason to shop online. Very sad. read more