I purchased a sweater at the Elliot Row Penticton store in 2019. I purchased an awesome sweater…read more The stitching came loose around the collar. I took it back and Lori(?) dealt with it without a hint of despair. This was the last sweater in my size so she sent it to their tailor to have it repaired. Once repaired it came apart again. The Elliot Row staff looked closer at it discovered it was a design flaw with that particular sweater. They immediately offered to replace it for equal value for any item(s) in store. The staff was/are professional in every way. Their product knowledge, selection and service level are high. I will shop there for the foreseeable future. Support local business, shop online. Thanks.

The shop is actually called Elliot Row Men's Wear, and the owner has no buss. Ethics. I purchased a…read morebelt ($65) we get home find it is defective, i form the manufacture, who forwards it to the store. The owner (lady) makes the arrangement to send me a belt for my son ASAP because of his concert in 5 days. She asks for the numbers on the back, I ask my son to relay them to me as I am out of town, he gave the wrong ones, or didn't look, typical teen, now she says there is to much confusion and will not honour the agreement she made, and to do now what she wants my son will not have the belt as promised by her, if she had said this a week and half ago we might have had a chance to correct it before his concert. She has no ethics, the salesman pass the buck, and she speaks with a forked tongue.

I hate shopping, and this was one of my best shoe experiences. I explained some specs I had about…read morewidth, footbed, use, etc and I had two pairs tried on, picked out and paid for within about 20 minutes. And the selection was great.

I am not sure what has changed, but my most recent experience at Fritz Shoes deviated sharply from…read morethat experienced over the last 32 years. I had developed high levels of trust regarding the quality of stock, staff knowledge and representation of products and the store standing behind the forgoing. I bought a pair of ($160) Birkenstock sandals that fell apart after 2 summers. I brought them, complete with the receipt, into the store where photos were taken, a commitment to bring the issues to the Birkenstock representative was made with a promise to get back to me. Months passed with nothing so I returned to the store and, in the absence of the staff member I spoke with earlier, I left a message. Months passed. I called and spoke with the staff member and then to Daniel who said he would look into it and get back to me... nothing. I returned to the store and left a message for Daniel. Now, following several weeks of silence, I have given up.

Yes this is a neat little Canadian store with lots of nostalgia and rare finds. Plenty of open…read moreparking and right down the street from our place as it is located centrally in Penticton.

This was a great fabric shop. I was sad when the owners decided to close it. We do have a couple…read moreother fabric stores now to fill the void. Kids Fabic and Black Rabbit.

Stopped in while visiting Penticton and had a great experience. Very friendly and helpful staff,…read moreas well as a great selection of fabric!

I liked the quality of clothing and the selection and would go back for that. The prices are in…read moreline with other consignment stores in the area (note: Value Village is not consignment, it's donation). We encountered a woman who worked there that confounded us a little - we tried to engage but whatever we said was wrong. I believe her heart is in the right place and she does stock nice clothing, but the customer service skills/filter could use a little checking. If this were to happen my review would have been a 5.

Love this store! Great quality clothing at great prices! The owner is friendly and knows her stuff…read more! She is honest and helpful! I highly recommend this store!

I always find something good at this store!…read more I would off course prefer if the women's section was larger... But it's the quality that counts!

In addition to having awesome high quality merchandise, i must give a special shout out to Freeride…read moreand one of their employees Alyssa who went above and beyond in figuring out a way to get me back the wallet I lost while vacationing in Okanagan valley. It had everything in it- passport, Id, wallet, money etc. Someone had found it on the beach and taken it to Freeride, who then turned it into the police, and even tracked me down on Facebook in order to contact my employer to contact me so I'd know to go to police. I had to do extra work to find out who freerides was as they hadn't left contact info to take credit for their amazingly generous efforts on my behalf. Of course, visiting their store after this I was very delighted to have an excuse to purchase truly chic high quality shoes, bikini, and T-shirt. Would definitely recommend stopping in to see the great merchandise and staff if you get a chance!

Excellent hockey shop. Great selection of sticks and a small area to test a few out to help decide…read more Staff was great and very helpful. There is also lacrosse and baseball equipment from what I could see.

The nicest women helped me other day!! So thoughtful, friendly and accommodating. I had a silly…read morelittle project to make for my son and the was amazing. Very nice staff.