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    Canada West Veterinary Specialists

    3.5 (72 reviews)
    Open Open 24 hours

    Services - Canada West Veterinary Specialists

    Emergency pet hospital

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    Noelle S.

    Very lovely and kind doctors and staffs. Medical fees were expensive, around ~$4500 total, but only cause I didn't have pet insurance so the other reviews likely did not have either. I could not pay in full so the doctor allowed me to pay it in parts every visit. Sorry I can't remember the names of the doctors. But everyone there took care of my cat Summer (15 y/o) with a lot of love and care. The veterinary clinic felt like a second home, it was comfortable and made me feel like I could tell them any concerns without judgement. Unfortunately Summer has passed away but the staff were very supportive and helpful during the process.. It's very hard on them when they have to tell the news. I hope the doctors take well care of themselves.. It's awesome they are 24hrs though. They have air purifiers on at all times, anxiety blankets, water, hand sanitizers, cleaning wipes, clean washrooms.. they also have a quiet room for when you want to have some time with your pet. I definitely recommend Canada West Animal Hospital

    Blue, lab/rottweiler.
    Marion L.

    My husband and I are extremely happy and satisfied with the compassionate, professional, and kind treatment received for our dog Missy, rhodesian ridge back cross, and our son's rottweiler /lab, Blue. Dr. Emma Hall is a lovely lady, and a gifted, devoted surgeon. She did surgery on Blue recently, due to an infiltrative lipoma in his front right leg. Dr. Hall was able to remove 80 % of the lipoma, spending 4 1/2 hrs in surgery. She apologized and expressed her disappointment at not being able to remove all of it. (though no apology was needed. She did her utmost best.) The lipoma was intertwined with muscle and close to some vital nerves, and considering this fact, she did a phenomenal job. Blue was well taken care of during his post op recovery stay also. He is doing well. Our dog Missy had surgery today for removal of a large tumor on her liver. It was a very successful surgery, with complete removal of the tumor. Missy is doing well as I type this, staying overnight in ICU for monitoring and post op care. A biopsy was done, and it will take 5 to 10 days to receive results. We highly recommend Canada West Veterinary Specialists Clinic in Vancouver. They are the BEST ! Thank you so much for your devotion, expertise, and excellent care Dr. Emma Hall. Thank you also to Reception and Pre and Post Op staff, for your kind, professional care, update phone calls, and friendly ways. Regards and a big thank you from Marion and Chris Lindsay, and our dog Missy, and son's dog Blue.

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    2 years ago

    my dog is still crippled from this hospital and will never get better over 40 k soent on his sergeries

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    Review Highlights - Canada West Veterinary Specialists

    Missy is doing well as I type this, staying overnight in ICU for monitoring and post op care.

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    Mountainside Animal Emergency & Specialty - Mountainside Animal Hospital North Vancouver

    Mountainside Animal Emergency & Specialty

    (35 reviews)

    Even though between the time we checked in and the time we left....nearly 4 hours had passed by…read more I'm still going to rate this place a 5. Here's why...... This is an Emergency service. This means you seek them out in a case of an Emergency. Meaning no other options are viable ones. Meaning you need to be seen despite any and all other factors. Including waiting. You have no other option. No other choice. So, you wait. To get done. What you need done. For the Love of Your Pet. The place has plenty of free parking. In Vancouver this is unheard of and we instantly appreciated it, especially in a time of distress over our Kitty. Once we entered, it was a bright, spacious, clean and welcoming environment. A coffee/tea station, kids area, 2 well maintained bathrooms, reading materials, comfortable seating, soothing radio and a water station. blankets, pet water bowls and beds are available upon request. The staff and Dr.'s are immensely knowledgable, helpful and friendly. Our Kitty had pain, got examined, treated and we left with medication that is, as we speak helping him tremendously with his condition. Thank you, Mountainside.

    from the moment I walked in and Saroud checked my injured dog in the service was fantastic. There…read morewas no wait time. Saroud was helpful and kind. We saw the technician Erica and she was very kind, thoughtful, knowledgeable, completely competent. I was mainly looking for advice and not treatment, as I can book in with my own vet tomorrow. This kept the cost down. We did not interact with the vet but Erica provided a report back from the Vet. I would highly recommend them.

    Burrard Animal Hospital + Emergency - Treatment Area

    Burrard Animal Hospital + Emergency

    (148 reviews)

    Fairview Slopes

    On December 26, 2025 I brought my 12-year-old English bulldog to Burrard Animal Hospital after her…read morefirst episode of cluster seizures. The tone was set right away. I was met with indifference at reception, and shortly after, I witnessed a doctor deliver distressing news about another family's pet in a blunt and incompassionate way in the public waiting area rather than in a private treatment room. That same tone carried directly into my own interaction with Dr. Paulette Stewart. Dr. Stewart presented a broad $2000 estimate and approach that effectively tested "everything" to rule out non-neurological causes. What I needed, and repeatedly asked for, was discernment and clear medical reasoning: which tests were truly indicated based on her specific case, history and symptoms, what each test was actually assessing, and what the realistic likelihood was that certain systems were relevant to seizures. After the initial consult, Dr. Stewart routinely sent other staff members back in to respond to my questions. These were staff members who were not equipped to answer medically informed questions about testing or seizure medications and who could not explain the rationale beyond reiterating the full testing panel. When I asked to speak directly with the doctor so we could make informed decisions, Dr. Stewart told me I had "upset her staff." During a medication explanation, Dr. Stewart advised that a medication was "so your dog doesn't become a vegetable." That language was deeply inappropriate and blatantly tone-deaf during a scary and emotional medical crisis. I also had to push to have preventative seizure medication prescribed and was told I was receiving it "as a favour" because I was being "difficult." For sudden-onset cluster seizures, preventative anticonvulsant therapy is standard interim care, not a favour. Framing it as a favour was both unprofessional and inconsistent with responsible emergency veterinary practice. This experience raises serious concerns about the clinic's ability to provide trauma-informed, compassionate emergency care. People need and deserve compassionate, respectful communication when their animals are experiencing medical emergencies. I left feeling unsettled and deeply concerned about the quality of care being delivered when families are most vulnerable. While this was sadly not my first negative experience at Burrard Animal Hospital, it will be my last.

    Great visit. Pre visit questions were helpful to ensure my dog continues enjoying to visit vets…read more Waiting area was bright and airy and clean. Benches vs chairs so your dog can sit with you. Vet spent the time needed to understand any concerns or answer questions. And they took lots of notes so they know what's going on with your pet. Easy to find. We took Lyft. And I don't know why people are saying outrageous priced. My vet checkup was about $230 or $260 something like that. Similar to another clinic that's 1 mile from my house but I opted for a new clinic and I found the price to be similar but this place is way more modern and larger. *** vets salary isn't cheap guys. Nor is rent. Or updated equipment. And maintaining cleaning of clinic. If anyone sits down and crunches numbers then they would understand why vets are expensive. PETS ARE LUXURY... for if you have excess cash and want to spend it on non essentials. Like. Having a pet. "CAN'T AFFORD THE VET DON'T GET THE PET". You should expect $1000 in vet bills annually as a comfortable cushion on funds set aside. That's about $100/month put away just for your pet for emergencies.

    Vancouver Animal Emergency & Referral Centre

    Vancouver Animal Emergency & Referral Centre

    (106 reviews)

    Mount Pleasant

    Title: 2 Months of Trauma & Negligence - A Nightmare for My Pet and Family…read more I am sharing our story and the attached photos to inform every pet owner in Vancouver. What should have been a standard surgery turned into a two-month ordeal of physical suffering for my dog, Hebeh, and deep emotional distress for my entire family. 1. Medical Issues & Double Surgery: After paying $1,628 for a bite wound surgery, the site turned necrotic (dead tissue). A second veterinarian confirmed that the sutures were applied incorrectly, cutting off blood circulation. Because of this, my dog had to undergo a second surgery at another clinic to fix the issue. I ended up paying twice for a procedure that should have been done correctly the first time. 2. High Costs & Unnecessary Risks: When I returned for a drain removal, the clinic quoted $1,200-$1,500 and suggested general anesthesia. I went elsewhere, and the drain was removed safely without anesthesia for a fraction of the cost. They also charged over $200 for a "consultation" where nothing was done. 3. Lack of Accountability: When I reached out to management for an explanation, they were dismissive and unresponsive, eventually suggesting I file a complaint, and offered no refund. 4. Impact on My Family: Seeing the necrotic tissue on our dog was very upsetting for my 2-year-old child, my elderly mother, and my wife. The experience has caused significant stress for all of us. I am sharing this review so other pet owners can make informed decisions based on our experience.

    My dog was in an emergency situation. Per Vancouver Animal Emergency website, I called before I…read morecame in. The woman who answered the phone could not speak or understand English. She asked me to repeat every detail (weight, age, when, what, what, etc) at least five times. Twenty minutes later, she referred to my dog as a cat. That's when I asked to speak to someone else. I was on hold for another 23 minutes, at which time I hung up. This is an emergency hospital! For your sake and the sake of your pet--go elsewhere!

    Atlas Animal Hospital & Emergency Vancouver - Blood and three punctures

    Atlas Animal Hospital & Emergency Vancouver

    (211 reviews)

    Sunset, Kensington-Cedar Cottage

    I came in at 230 am coming from North Delta /Surrey area, I had a 9 day old hairless bambino kitten…read morewho was being bottle fed due to mom not feeding well and failure to latch from three of her 6 offspring. The little female kitten had aspirated milk when she was suckling to fast from the syringe. Normally a kitten will be able to clear the bit of milk from nose and lungs. But she had not by the 130 am feeding and was gasping for air. I looked for a vet open and after calling three that said they were 24hrs and getting a message I was happy when staff answered at this vets office. We raced down to the vet and they saw us right away. After an exam the Dr. said she needed to be in an oxygen he gave me a quate of 450 for 24 hrs with possible meds of no more then 100.00 before calling for another ok, this included temp checks helping kitten use washroom, feeding every two hrs round the clock care. fluids if needed with extra days at 150 only. We picked her up and she was clean and active, we had been warned there was a 30% chance without the oxygen she could start to bring up more fluid and by 6pm she started to have a bit. As we live very far and it was 6pm we made the mistake of rushing to a closer vet. This emergency animal Hospital took her with a request that she be given same treatment when they only had a hose for oxygen and no closed cage just a regular cage with a heating pad that worked poorly, they used a size 8 tube to feed her while she was cold which was way too big, her throat was budging. we saw in the am what cage she was in she was ice cold covered in mucus with a distended abdomen from needing to pee, so weak she could barly move, the price was 1200.00 and my cat died on the way home. Had I gone back to Atlas my baby would be alive today, instead I went to a closer vet and my poor baby paid with her life. I would like to thank Avalon staff and the Dr who looked after her the first night. Its too bad that not every hospital is as caring and devoted to the well being and care that your office gave our little girl on her first night , but I made a bad call because I didnt want to travel an extra 30 mins in traffic to come back to your kind staff, that one choice cost me my baby, had she come back to your wonderful staff she would be with me today and id have 1200 more dollars and my pet whom I fell in love with we were keeping her.

    I brought my dog to Atlas Animal Hospital after he suddenly started vomiting, collapsed, couldn't…read morewalk, and refused to eat. The vet recommended an x-ray, blood test, and a 24-hour stay. The initial invoice was over $1,400, but when I said I wanted to leave, they suddenly lowered it to $800 without the 24-hour stay. This felt very unsettling. After paying, my dog had the x-ray and blood test, but the results were not explained clearly. We were sent home with pills. Also, the doctor later called us and said our dog needed to do another test costing over $1,000. Unfortunately, after 5 days, my dog's symptoms returned. We then went to another animal hospital with better reviews. They explained everything much more clearly and requested the records from Atlas. They even redid the x-ray -- and the results were completely different from what Atlas had given us. I had a very disappointing experience at Atlas Animal Hospital. In my opinion, their focus seemed to be more on money than on genuinely caring for pets. I felt that my pet's needs were not prioritized, and instead I was pressured about costs.

    Grandview Animal Hospital - Boo milking it

    Grandview Animal Hospital

    (2 reviews)

    We were seen as soon as we could get there after sending pics of our cat's injured paw (we had…read moremoved and needed a new vet in the area). I received a phone call within 30 mins of email and as they have evening hours we could go as soon as my husband got home. The receptionist/assistant is extremely helpful and friendly and Boo loved her so much I don't think he wanted to leave even after a damaged claw removal. All staff made Boo and us feel cared about and calm. They were professional and friendly and have everything needed on site. I was impressed and relieved they did not suggest or push any extra tests or medication/food. When they took Boo in the back to remove the bent & infected claw they did say an x-ray might be necessary depending on what they found on removal. We were pleasantly surprised it wasn't. They had cleaned out the area and found the infection was mild so bandaging & a cone was not necessary. He just needed a few anti-inflammatory / pain pills and a week of antibiotics. The bill was the most pleasant surprise of all being less than we've paid for annual shots & a nail trip elsewhere. He was limping for a few days but heals quickly and is just find now. He's even using tapping your arm with his "sore paw" to extort extra pets & cuddles.

    Kindest vets on the planet! Wonderful staff. Thorough. They are affordable and allowed us to come…read morein with our pets all through Covid. Their protocols are in place and they are very safe.

    Long Live Cats and Dogs - We "heart" Kenny Pawgers!!

    Long Live Cats and Dogs

    (27 reviews)

    Grandview-Woodlands, Hastings-Sunrise

    What a shame this once locally owned pet store has been bought out by a larger conglomerate who…read morespecializes in buying up small pet supply stores for the "illusion" of being a neighborhood store. It is sweltering HOT inside the store which makes it unpleasant to shop in, certainly not a place you want to wander around in and browse for additional items. There is one fan and aside from the summer heat there is also the heat from the refrigeration units. Any good business should know a golden rule is treat your staff well and watch your business grow. Instead the staff are stuck in this hot store which can't be fun, doing their best to help customers, who are grumpy from the heat outside and inside the store. PLEASE get some decent air cooling system for the many folks in this area who come to shop "local" but will start huffing it up the hill to an air conditioned a chain store next time to comfortably shop for all their pet supplies. Your customers want changes and for the staff to be treated better or we are going elsewhere.

    Cute pet/ pet food store. I was out of ferret food, and just happened to come across here the same…read moreday I ran out so I crossed my fingers in hopes they sold the brand I was looking for ( Orijen ) We were greeted by 3 friendly smiling staff members. The place had a doggie door and the sign stated pets were welcome. It had a warm welcoming feel to the store. I saw the brand I was looking for shortly after I arrived. I was really happy to find the size I was looking for as well ( I didn't want to have to haul around a huge bag with me ! ) Looked around a bit more, but didn't see much ferret stuff there ( we feed the ferrets high quality kitten food ) But wasn't surprised. We were cashed out by a nice lady then on our way.

    Canada West Veterinary Specialists - emergencypethospital - Updated May 2026

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