Chris from Patriot Pest Control was absolutely fantastic. He was professional, knowledgeable, and…read moretook the time to explain everything he was doing and why. He was thorough, respectful of our home, and made sure all our concerns were addressed before he left. You can tell he genuinely cares about doing the job right, not just rushing through it. If you're looking for honest, reliable pest control, I highly recommend Chris and Patriot Pest Control.

Patriot was recommended to us through our property management company, ProGo Realty. The previous…read morecompany we were using had been charging us for services that weren't even being rendered. So it was easy decision to make the switch to Patriot. Recently I have been even more impressed by their level of customer service. Due to a recent medical issue causing issues with my ability to communicate I have found it harder to handle bills and such. I called and the lady at Patriot was patient and kind and helped me navigate my questions and decisions. I don't recall her name but I greatly appreciate her. Local companies always win out! I'd recommend them any day! We have now switched all our properties to their services. If you want excellent service then I suggest you call them today!!

This is a follow-up to my last review of QR…read more In Sept 2024, I hired them to install flashing and gutters on a rental property ($3,202). The work was poorly executed. They breached a section of the roof while installing the drip edge and failed to reseal it, causing the first interior leak the home has ever had. I had to pull the property off the market during peak season, losing rental income and time. When I reported the leak, QR deflected and blamed the original roof, something never mentioned before they started. A proper inspection and honest communication could have prevented this. Instead, I only discovered the issue when guests sent photos of water pouring in. My personal contractor later confirmed through a water test that the unsealed valley was the source. The bigger problem was communication and accountability. My detailed emails were met with vague, delayed replies. Rather than take responsibility, they leaned on the "bad roof" excuse to avoid covering damages their own work caused. The gutters were another failure. They overflowed during storms, damaging the fascia. Only after I provided photos and videos did QR agree to reinstall them at no cost. But by then, I had already spent $3,679 on roof repairs and $2,000+ on interior wall repairs on top of what I'd paid them. In total, this "simple" job cost me over $8,800 out of pocket. To their credit, Garland (a repair tech) was professional, and Daniel, the QR manager, at least admitted they failed to inspect properly. Still, even the "final inspection" was sloppy: I found a gutter not flush with the fascia, loose screws left on the roof, leftover gutter on my yard, and rotten wood ignored. This project should have been straight forward. Instead, it turned into an expensive lesson. If you hire them, be prepared to act as your own project manager, document everything, confirm details in writing, and don't pay until you've inspected the work yourself. Based on poor workmanship, lack of accountability, and dismissive communication, I will never use QR again and recommend others think twice.

Leaks, poor gutter reinstall. Roof was done January 2026. I am still having issues and been waiting…read morefor a call back for a week.

From the owner: 3rd-generation family roofers. 2,000+ roofs. Free instant online roof estimate. $500 military &…read moreveteran discount. 150-mph GAF Timberline HDZ shingles. Licensed & insured, phones answered 24/7. Roof replacement, roof repair & metal roofing across Gulf Breeze, Pensacola, Navarre & Milton. Financing available.